Brock Grim
Brock Grim at Toyota of Des Moines

Brock Grim | Page 8

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
165 Reviews
4.7

165 Reviews

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165 Reviews of Brock Grim

October 24, 2025

Dealership Rating
Employee Rating

Was not pleased brought it in for a diagnostic check said everything was fine put gas in it 3 days later crank no start again they couldn't find any problems. Disappointed More

by bluedc45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 23, 2025

Dealership Rating
Employee Rating

Great and fast service and very friendly staff: I am always so appreciative of the help and expertise with my Highlander. More

by LAOWENS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 23, 2025

Dealership Rating
Employee Rating

For being as big a operation, it is very slow super slow no, I mean really slow.That's what I mean like slow as snails slow is snails in january More

by homegeos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 21, 2025

Dealership Rating
Employee Rating

Quick and thorough. Great communication. Upgraded my entertainment system at no charge when other dealers wanted well over $100 and still couldn’t perform it correctly. More

by briansines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 19, 2025

Dealership Rating
Employee Rating

the employees are really friendly and helpful. Debbie was a great saleswoman! Service department is so organized and always on time More

by PHILLIPS.JANET.JP
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 18, 2025

Dealership Rating
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Friendly knowledgeable and professional vehicle repair and return within reasonable time. Staff went far and above to accommodate me. More

by Saad
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 17, 2025

Dealership Rating
Employee Rating

Need some answers for separation of front bumper. It hasn't held after 2 trys More

by TOMWERNER212
Workmanship
Recommend Dealer
No

October 17, 2025

Dealership Rating
Employee Rating

You guys are awesome from your oil changes to even buying the truck and taking it hone More

by brangerscm
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

I came in for a tire repair and when I found an issue, they fixed it immediately More

by tjbahner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

I appreciated the video and the quick service. Thank you for a great experience. Adam More

by Wisemanadam37
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lisa

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