Brian Walts | Page 2

We all expect a bit of over exaggeration with reps that's just how they are. just how they are. More

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New Jeep Purchase Recently Purchased a new 2019 Jeep Compass Latitude, I worked with Brian Walts, Very knowledgable and professional. Would definitely recommend this Recently Purchased a new 2019 Jeep Compass Latitude, I worked with Brian Walts, Very knowledgable and professional. Would definitely recommend this dealership and salesman. Tony N. More

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Terrific Experience Recently purchased a Grand Cherokee from Dealership. Sales Rep. Brian Walts was terrific. Went through all options, never any pressure through the sal Recently purchased a Grand Cherokee from Dealership. Sales Rep. Brian Walts was terrific. Went through all options, never any pressure through the sale, unlike some other experiences I have had. Brian answered all my questions and was quite a pleasure to deal with. Would definitely recommend this dealership to family and friends. Ken Haas More

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Wonderful experience My wife and I purchased a 2017 Pacifica from Armory. The staff was professional and knowledgeable, but were not pushy trying to make the deal. My wife and I purchased a 2017 Pacifica from Armory. The staff was professional and knowledgeable, but were not pushy trying to make the deal. More

by JJOYCE1847 Verified Customer Verified Customer

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Horrible experience I have been a loyal Dodge owner for many years. About 1 1/2 years ago, I decided to trade in my Dodge Avenger for a Dodge Charger. I purchased the car I have been a loyal Dodge owner for many years. About 1 1/2 years ago, I decided to trade in my Dodge Avenger for a Dodge Charger. I purchased the car and about a week later found that the battery was dead in the key fob. This was not a major deal, but was more of a nuisance. A few months later, after only driving the vehicle for about 7,000 miles, I found out I needed to purchase new tires. I paid a lot of money for the car and found it odd that they would sell it to me with end of life tires. Coincidentally, the salesman texted me to ask how the car was doing. I told him about the tire issue and got no response. Eventually I took the car to a tire shop and purchased new tires. I would like to think this was an honest oversight, but I have no way to tell. The car ran well for about a year after getting the new tires. Then, the muffler hanger broke and I took the car into a local shop. They told me the entire exhaust system was an after market part and didn’t even fit on the vehicle. I was quoted a substantial amount of money for the repair, so I contacted Armory Dodge to inquire about the warranty I purchased along with the car. They told me that it wasn’t covered under my warranty since “it looks like someone recently installed an after market exhaust system”. I explained that this is how Armory sold me the car and that I shouldn’t be responsible for it. They were not willing to budge and I ended up again paying more money for this car that I have only had for a short time. I was very disappointed with my experience at this dealership since they specifically state on their website that they use only Dodge parts. It is a shame because I was planning on buying another Dodge as my next vehicle but I am more than likely going to look elsewhere. All the people I encountered were very nice, friendly people. However, the problems with this vehicle and inability for them to absorb some of the costs that I felt were their responsibility will impact my decision to do business with them in the future. More

by Dodgeowner Verified Customer Verified Customer

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Excellent Used 2016 Chrysler 300C AWD Purchase Experience Met Brian over the internet. When the vehicle I was interested in was no longer available he found me 3 similar one and we stopped in to see and drive Met Brian over the internet. When the vehicle I was interested in was no longer available he found me 3 similar one and we stopped in to see and drive one that my son fell in love with. Brian did not pressure us at all and took us on an excellent test drive through SUNY Albany as we were not familiar with the area. We bought the car and we love it. I will always keep Armory Garage and Brian in mind as my future vehicle needs arise. Jim L. More

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Bad dealship car started to smoke after 20 Day period This dealership is full of xxxx they do not help anyone out I baught a jeep from here 2010 car started to smoke after 20 day period ever since that en This dealership is full of xxxx they do not help anyone out I baught a jeep from here 2010 car started to smoke after 20 day period ever since that engine light keeps coming on I already contacted I am always sitting in that god xxxx waiting room for hours 5/8 hours I hear stories of people buy new vechiles brand new n used nothing but problems with them horrible xxxxing place and they will sell you anything to make money my car had problems and they reseat the codes too it I had an investigator look at car I paid 14 thousand dollars cash the same day Jeep company Dmv General att. My lawyer And the corp of used car invesgation and new vechile as well More

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Excellent Experience Had a great buying experience with Brian. His service was excellent, he kept to his time which stands out as a plus. I would always recommend him. I h Had a great buying experience with Brian. His service was excellent, he kept to his time which stands out as a plus. I would always recommend him. I have worked with many dealerships and agents but his service stands out as best so far. It's why I will always come back to the location for my car deals. Thank you. More

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Great Deal and a Great Car We were looking for a used car to replace a 1998 that we had been driving around. Brian said he would keep me in the loop if anything looked like a go We were looking for a used car to replace a 1998 that we had been driving around. Brian said he would keep me in the loop if anything looked like a good deal. A week later he called me with four options that fit our budget and we decided on a 2015 Chrysler 200. He took care of everything from there. He was incredibly helpful and knowledgable. He made the process simple and was even able to get us some money for the 1998 Mercury that we were looking to get rid of. Not only are the salespeople great, but they have some awesome deals on "used"cars that have barely any mileage on them. More

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