Brian Skelton | Page 68

quick efficient courteous got a nail in my tire was seen promptly without an appointment, was offered a complimentary car wash and was not charged as I had purchased my tires t got a nail in my tire was seen promptly without an appointment, was offered a complimentary car wash and was not charged as I had purchased my tires there. Will never go anywhere else. More

by KATFLA2002 Verified Customer Verified Customer

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Quick and easy Subaru of Port Richey is always quick with service and always friendly to new and existing customers. They are easy to schedule with and have a great Subaru of Port Richey is always quick with service and always friendly to new and existing customers. They are easy to schedule with and have a great service staff on hand. The price is right for the quality of service and friendliness that comes with being a service customer. More

by cam12356890 Verified Customer Verified Customer

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service always stellar service.Greg and Bryan are teriffic.They are friendly,knowledgeable and helpful.They apply discounts readily.. The estimated wait time always stellar service.Greg and Bryan are teriffic.They are friendly,knowledgeable and helpful.They apply discounts readily.. The estimated wait time is accurate and they wash the car on resquest.. More

by fascarfi1I Verified Customer Verified Customer

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Very pleased I was notified that I was overdue for serviceing . I had time that day and went in without an appointment. I was helped almost immediately with warm f I was notified that I was overdue for serviceing . I had time that day and went in without an appointment. I was helped almost immediately with warm friendly representative. When finished I realized I had forgotten to ask for the car wash. He took the car right away and had agreat job done. Each time I have used your service department there was always excellent service. More

by peg80 Verified Customer Verified Customer

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Always treat you nice!! Went to check out new Subaru, Ted had sold us our last car, a Jeep, best car we’ve had. We had 186000 miles on it and have big trips coming up. End d Went to check out new Subaru, Ted had sold us our last car, a Jeep, best car we’ve had. We had 186000 miles on it and have big trips coming up. End d up leaving with a used Subaru, and are more then pleased with it! Ted did it again! Every one is very pleasant and helpful! Service is great too! More

by krsonthego Verified Customer Verified Customer

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Great service The service center here is awesome. They really take good care of your car and I’ve slways been extremely happy. I wouldn’t bring my Subaru anywhere e The service center here is awesome. They really take good care of your car and I’ve slways been extremely happy. I wouldn’t bring my Subaru anywhere else. Great customer service!! More

by Diane Verified Customer Verified Customer

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Great Service Department Bought my Outback in 2013 at this dealership with 11,000 miles. Now fast forward 112,000 in 3/2018. The car and especially the service is outstanding Bought my Outback in 2013 at this dealership with 11,000 miles. Now fast forward 112,000 in 3/2018. The car and especially the service is outstanding. Unusual for most dealerships they have competitive service rates. Greg and Brian in Service you can not go wrong. I have owned lots of cars (i.e. Lexus) but I am now a Subaru loyale fan. More

by davidsmith Verified Customer Verified Customer

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this dealership stands behind their vehicles I traded in my late husbands car and purchased a Mazda 3 from this dealership in October of 2017, it was my first major purchase since my husbands pas I traded in my late husbands car and purchased a Mazda 3 from this dealership in October of 2017, it was my first major purchase since my husbands passing, they didn't know this. A family friend came and checked out the vehicle best he could, we purchased it. My son drove it for a month or so and said there's a strange noise coming from the engine so we took it to our mechanic and he said " doesn't sound good, I think you need to take it back to where you bought it." I told him its been just over 30 days and i didn't get the extended warranty. My mechanic said "try, you might be surprised ", BOY was I! When i walked in the dealer i asked for the manager and tto my surprise out came Matt Lokey, the dealership owner. I told him i had a problem with my recent purchase and I purchased this vehicle here rather than at some "SAND LOT" because i knew they had been in the area a long time and were going to stand behind this car. Mr Lokey appolagized and said they would look into it and put me in a loaner car till further notice. He gave me his personnel cell number and said if i have any questions to call him personally. It took a few weeks and what this dealership did was ended up dropping another engine in it with 30,000 LESS miles on it and gave me a one year parts and labor warranty also!!!! I was amazed by the compassion this dealership had and the personnel attention they gave me to say the least! Thanks to Mr Matt Lokey, Wes and the neighboring Mazda dealer who diagnosed the final issue, I cant further express how HAPPY I am I Bought MY CAR at Subaru of Port Richey. it wasn't til after the fact that I told Wes that my husband had passed and that this car was my first major purchase, so" NO PITY" just Fantastic ALL around!!! thank you sooooo much. I commend you. Everyone I've told the story to can't believe it! thanks again for standing behind your vehicles. CB More

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Awesome experience! Great to work with, makes sure you are happy even after the sale. I have purchased multiple vehicles from Sarah and highly recommend her to other pote Great to work with, makes sure you are happy even after the sale. I have purchased multiple vehicles from Sarah and highly recommend her to other potential buyers. More

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Disappointment Averted When I called a week in advance to set up an appointment for service I was told a loaner would be available for me. When I arrived at the service dep When I called a week in advance to set up an appointment for service I was told a loaner would be available for me. When I arrived at the service department a week later I was told by the service rep that a loaner would not be available to me. The reasons were weak and lame. To his credit, the service rep put a rush on my service and I only waited 30 minutes to have an answer to my problems with the vehicle. They did not have the parts necessary so I was told I would be called when the part does in fact arrive to their location. More

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