Brian Kirk
Brian Kirk at Walker Ford

Brian Kirk | Page 3

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

4.7
407 Reviews
4.7

407 Reviews

Write a Review

407 Reviews of Brian Kirk

January 07, 2024

Dealership Rating
Employee Rating

Service technician was helpful and made sure I knew what was being done to my truck and has nice follow up at the time to pick up my truck More

by schochw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Walker Ford responded

It's truly rewarding to know our technicians provide such a helpful and attentive service. We appreciate your feedback, and we hope you have a wonderful day.

November 28, 2023

Dealership Rating
Employee Rating

ABSOLUTELY THE WORST SERVICE DEPARTMENT AND MANAGEMENT I EVER MET … xxxx POOR CUSTOMER SERVICE … NEVER IN MY LIFE WILL I GO BACK AND NEVER IN MY LIFE WILL I PURCHASE ANOTHER FORD VEHICLE FROM THIS DEALERSHI More

by sportfish2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 05, 2023

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to change your mind in the future.

November 04, 2023

Dealership Rating
Employee Rating

They do a great job! I’ve been using them for all my service work for years. Ryan is great, he makes sure everything is done on time. More

by DAVIDC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

Nov 06, 2023

Walker Ford responded

Thank you for your kind words and for choosing our dealership for your service needs! We appreciate your loyalty and will continue to provide you with excellent service.

September 20, 2023

Dealership Rating
Employee Rating

Overall service appears to be adequate. Service representatives seem to be negative and not forthcoming with information. I had to ask questions about the set afterwards. I felt like the More

by ROD.SHERMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2023

Dealership Rating
Employee Rating

Took my truck in for recall &c v joint supposed to be done next morning went there all my tools that were in the back seat were in the bed of the truck soaking wet outside and the truck was unlocked Wou More

by rh
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 29, 2023

Dealership Rating
Employee Rating

Had my evaporator go out on my F-250 in the middle of summer and the crew at Walker Ford got me back up and running within a few days. Thanks to Brian for keeping me in the loop and Walker Ford for their More

by BTARACKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Murray

Sep 01, 2023

Walker Ford responded

Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2023

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Employee Rating

A great experience as always! I waited in the client waiting area while my car was fixed, the space was comfortable and I was able to work. The service was quick and efficient a More

by knlewis73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Daniel Victory

Aug 18, 2023

Walker Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you for the recommendation, and have an amazing day!

August 06, 2023

Dealership Rating
Employee Rating

They were very professional. From the sales people to Finance. It was a great experience. Mike in Finance did a great job in getting me a low rate. I would defi More

by gbrown1214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2023

Walker Ford responded

That's what we like to hear! Thank you for your positive feedback. We are honored to have been chosen for your purchase and we're glad to have provided you with such an excellent experience. Please don't hesitate to reach out if there's anything else we can do for you!

July 27, 2023

Dealership Rating
Employee Rating

I have always received good service here. Communication before and after the service is good also. More

by CSCHLEMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Mast, Ken Cheatham

Jul 31, 2023

Walker Ford responded

That's great to hear! Thank you for choosing Walker Ford. We're so glad to have helped you and look forward to seeing you again for your future automotive needs.

July 21, 2023

Dealership Rating
Employee Rating

Good service. Amiable employees. I would come back anytime. Looking forward to coming back. Judy Stephens More

by MSFUSSALOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Walker Ford responded

Thank you for your review! We are glad to hear that you had a good experience with our service and found our employees amiable. We appreciate your feedback and hope to welcome you back soon.

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