Brian Hetrick | Page 29

No follow up from the sales person Josh. Have not heard from him after we did the deal. Had a problem with the new Jeep 2 days after we got it. Called Josh our salesman and he acted like he Have not heard from him after we did the deal. Had a problem with the new Jeep 2 days after we got it. Called Josh our salesman and he acted like he could careless. When I explain the problem he said he would get back to us. A hour later I called him back. He said just call the service department they know about the problem. I called them and they knew nothing. And no one could recall talking to Josh about the problem. So again he just pushed us aside. It’s a same we have been buy cars there for almost 20 years. We will be looking for a new dealership for our next new car! More

by RTULA65 Verified Customer Verified Customer

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Great friendly service! The whole process was quick and easy. It was a great experience to work with them The whole process was quick and easy. It was a great experience to work with them More

by CLTBA Verified Customer Verified Customer

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Had a problem 1 day after we picked up a new 2022 Jeep. Called the salesman Josh. He said he would call us back. 45 minutes later I had to call him back. He had a very none caring attitude about. Said the Called the salesman Josh. He said he would call us back. 45 minutes later I had to call him back. He had a very none caring attitude about. Said the service department dropped the ball. So I called the service department they knew nothing about it. And we can not get her new 2022 Jeep in until Monday some 5 days later. After 18 years of buying vehicles there, I think 9 new and 2 used cars from there I don’t think we will be going back for any more vehicles at this dealership. Very upset that it takes 6 days to get a brand new Jeep in for service a day after we picked it up. More

by RTULA65 Verified Customer Verified Customer

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I highly recommend James Lexa at Schlossmann Dodge City. He is highly knowledgeable about the product and cars and passionate about working with the customer. Every step of the process of ordering my 2021 C He is highly knowledgeable about the product and cars and passionate about working with the customer. Every step of the process of ordering my 2021 Challenger Hellcat was smooth and enjoyable. If you are in the market to purchase a new Dodge, Jeep Ram vehicle call and ask for James he will take care of you every step of the way and your experience purchasing a new vehicle will be the way it is supposed to be: Fun and Exciting. I will be returning for any future purchases. More

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David, the salesperson was very personable and didn’t pressure us to buy. Overall the dealership was very customer friendly. The purchase was a pleasant experience. pressure us to buy. Overall the dealership was very customer friendly. The purchase was a pleasant experience. More

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