Brian Grundhauser

Bought my 2017 F350 from belzers about 6 months ago with 17k miles on it. After owning it for 4 days had check engine light, brought it back, was told the high pressure fuel and entire fuel system had to be 17k miles on it. After owning it for 4 days had check engine light, brought it back, was told the high pressure fuel and entire fuel system had to be replaced. Luckily warranty/belzers covered it. Now 6k miles later check engine light again, brought back to belzers because they just worked on it last not long ago. Same exact thing, have to replace everything. Go to pick up truck and look it over to find missing parts that are suppose to hold fan shroud down and I take in place, both oil and transmission dipsticks not secured, just dangling there, wiring harness laying on top of motor, and coolant level below “add” mark in reservoir. (They had to drain it I guess). They fixed the issues on the spot as I watched the tech do it to make sure it was done right. Left dealer and went home 15 miles away, today went to go wash truck and made it about 10 miles and truck made a thud and lost all power and started running VERY rough. Was barely able to make it to apple Ford in lakeville as I was NEVER bringing my truck back to belzers because clearly they don’t have qualified mechanics for this. (If they can’t even put the simple things back together correctly on top of the motor, can you imagine how they do things on the actual major fuel system work!!??) proves my point I didn’t even make it 50 miles before break down. Called my saleman and said this is completely unacceptable for a 3rd break down within 6 months of ownership/6k miles with belzers “repair” work. Asked for a solution and for them to buy the truck back when it’s fixed by Apple Ford and wash our hands clean. Manager was frustrated I left a bad google review and told my salesman they will not be doing anything to help me out because I had already left a bad review!!??? HOW SHADY IS THAT!? I am at a loss for words and beyond angry at this situation as I’m out so much time money, and hassle dealing with this. I have all paperwork to prove everything mentioned. Unfortunately I don’t believe they record phone calls, probably so they can get away with treating customers like this… Absolutely by far my worst customer service experience in my life. More

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Fast friendly service. Performed 2 recalls and a software update. Had vehicle ready to pickup same day Performed 2 recalls and a software update. Had vehicle ready to pickup same day More

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It's a good dealership it's never done me nothing wrong always took care of me when I came in to do my truck get my truck fixed I'll stay with them till the day I died always took care of me when I came in to do my truck get my truck fixed I'll stay with them till the day I died More

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Service advisor was courteous and explained what was done, in and out in a hour for an oil change and tire rotation. Coffee was good too! done, in and out in a hour for an oil change and tire rotation. Coffee was good too! More

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Brian Grundhauser and the entire service team at Jeff Belzer Ford were absolutely fantastic! I would highly recommended bringing your in to be serviced. Belzer Ford were absolutely fantastic! I would highly recommended bringing your in to be serviced. More

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Belzer's has helped me purchase multiple vehicles in the past few years and I have never been disappointed. Working with Dylan and Chris has been a pleasure on the sales side and the service team has always past few years and I have never been disappointed. Working with Dylan and Chris has been a pleasure on the sales side and the service team has always stepped if I needed anything. Look no further than Belzer's! More

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John did a great job. He was super professional and went through all my options thoroughly. We landed on the right deal for me. Kudos! He was super professional and went through all my options thoroughly. We landed on the right deal for me. Kudos! More

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Nate, Austin, and Jon made this a very pleasurable experience for my wife and I. experience for my wife and I. More

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100% satisfied with the excellent care and attention I receive every time I bring my car in for service! The staff is top notch with their knowledge, recommendations and professional attitude- the value t receive every time I bring my car in for service! The staff is top notch with their knowledge, recommendations and professional attitude- the value they add is worth the trip! I’m deeply appreciative. More

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Easy Fast and Competitive pricing. This was my second car bought from Jeff Belzer. Never any problems in the buying process. bought from Jeff Belzer. Never any problems in the buying process. More

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