Brian Cruz
Brian Cruz at Crown Chrysler Dodge Jeep Ram

Brian Cruz | Page 28

General Sales Manager

Crown Chrysler Dodge Jeep Ram

3571 Village N. Blvd. SW.
McDonald, TN 37353

5.0
282 Reviews
5.0

282 Reviews

Write a Review

282 Reviews of Brian Cruz

September 24, 2018

Dealership Rating
Employee Rating

mi primer carro!! Gracias a Neisha Taveras, Brian Cruz, Michael McActhur por ayudarme a comprar mi Primer carro sin ustedes esto no hubiera sido posible. Los recomi More

by Katherine Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Mcarthur, Neisha Taveras-Garcia

September 20, 2018

Dealership Rating
Employee Rating

Happy Girl! Chase was Great! I would send any and everybody his way. Dustin it was a pleasure doing business with ya. All the guys really made it a painless effor More

by Greene,Debbie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chase Christian, Adam Reavis, Travis Rigdon, Dustin Winder, Lady in the back has been there a long time . Seen her back in my Durango days. Great to see her again.

September 18, 2018

Dealership Rating
Employee Rating

Great salesperson, Neisha Neisha was our salesperson. Great person and very helpful. Her personality and professionalism was a key in our decision to purchase our new Jeep here More

by The Morgans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Mcarthur, Neisha Taveras-Garcia, Dustin Winder

Sep 19, 2018

Crown Chrysler Dodge Jeep Ram responded

Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new Jeep. Please feel free to contact us if you have any questions about your vehicle.

September 14, 2018

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Employee Rating

Terrible experience. Purchased what we thought was one vehicle, discovered wasn't what was advertised. Emblem removed and no manual in car. Cancelled purchase. Don't recom More

by KC123
Recommend Dealer
No

Other Employees Tagged: Lance Dowdy, Mike Mcarthur, Neisha Taveras-Garcia

Sep 18, 2018

Crown Chrysler Dodge Jeep Ram responded

Dear Kathy, We appreciate your review and sincerely apologize for the confusion over the Sienna not being the Limited edition model that we thought it was. As I showed your husband, our database automatically pulls the description of the vehicle from the VIN when it is entered and there was some odd glitch with this vehicle that it pulled as a limited edition when it actually wasn’t. This is a very rare glitch and we do apologize for any inconvenience. Sincerely, Lance Dowdy, General Manager

August 28, 2018

Dealership Rating
Employee Rating

Great experience Mike Kost and Brian Cruz did everything they could to help us and we left more than satisfied. So very thankful we Jose dodge of Cleveland. More

by Sadavidson18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Mcarthur, Patricia Neal

Aug 29, 2018

Crown Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

August 01, 2018

Dealership Rating
Employee Rating

Very good. Ask for Sheila I want to say thanks to Sheila Shannon for helping me get the 4Runner and getting the scratches and dents fixed and a extra key this is the second tim More

by Crown dodgeram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margaret Hewitt , Danielle Gant, Patricia Neal, Sheila Shannon

July 31, 2018

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Employee Rating

Great sales expectations I had a great experience all the staff were friendly and knowledgeable. The vehicle I purchased was a quality vehicle and I will enjoy it for many yea More

by Jeeper creeper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Katie Blair, Mike Mcarthur, Dustin Winder, MR. Kost

July 21, 2018

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Employee Rating

First Jeep Wonderful long-distance buying experience! After several years contemplating then finally determining the exact specifications of our first Jeep, we d More

by Glb2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Mcarthur, Neisha Taveras-Garcia

Jul 23, 2018

Crown Chrysler Dodge Jeep Ram responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

July 18, 2018

Dealership Rating
Employee Rating

GOOD DEALERSHIP My experience in the past at this dealership was not very good because of a service writer with a terrible attitude, I hope she is no longer employed More

by slideone
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Mcarthur, Neisha Taveras-Garcia

Jul 23, 2018

Crown Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new RAM purchase and are happy to hear we delivered the service you expect. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future.

June 06, 2018

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Employee Rating

Top notch! Outstanding final results! A+ Number 1! Purchased a used one owner 2014 Jeep Compass 4x4 that was bought new from this dealership. The team at Crown More

by Jeep Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2018

Crown Chrysler Dodge Jeep Ram responded

Excelling in customer service is very important to the whole Crown family. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provided your best car buying experience thus far and hope to see you in the future.

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