46 Reviews
Write a ReviewDealership Experience
23 yrs, 1 mo
Industry Experience
23 yrs, 1 mo
46 Reviews of Brett Paul
March 27, 2019
Service This dealership is an all around 5 star dealership. From buying a car to the service it’s a first class experience. I have been buying cars from th This dealership is an all around 5 star dealership. From buying a car to the service it’s a first class experience. I have been buying cars from this dealership for over 15 years. This is my dealership for life. I am all about the service department. If customer service is non existent in the service department - I am out. Randy and his team hit it out of the park everytime. When I arrive they call me by name and they genuinely appreciate my business. Great job Randy and team! More
Other Employees Tagged: Randy Rue, Scott Soller, Heather Swanson, Joel Mullett
March 01, 2019
SO FAR SO GOOD . AS OF RIGHT NOW ALL IS WELL AND HOPE AND PRAY THAT REMAINS THE SAME. APPRECIATED THE PROFESSIONALISM SHOWN THUS FAR. . AS OF RIGHT NOW ALL IS WELL AND HOPE AND PRAY THAT REMAINS THE SAME. APPRECIATED THE PROFESSIONALISM SHOWN THUS FAR. More
Other Employees Tagged: Tim Condon, Joel Mullett
February 22, 2019
Service beyond compare! Pete and Brett provided me with every ounce of assistance and service imaginable with the purchase of my special order Yukon. Never shop anywhere else Pete and Brett provided me with every ounce of assistance and service imaginable with the purchase of my special order Yukon. Never shop anywhere else! More
Other Employees Tagged: Joel Mullett , Pete Rustad
January 31, 2019
Vehicle Purchase Connor was outstanding to work with. Professional, courteous and friendly. Rick Tate in Finance was great to work with. Very helpful and explained Connor was outstanding to work with. Professional, courteous and friendly. Rick Tate in Finance was great to work with. Very helpful and explained everything to me. More
Other Employees Tagged: Connor Wickenhauser
January 15, 2019
always great service Everyone at Valley is friendly, appreciative and great to work with. I wouldn't purchase a vehicle anywhere else, nor would I have another service de Everyone at Valley is friendly, appreciative and great to work with. I wouldn't purchase a vehicle anywhere else, nor would I have another service dept. work on my truck/cars! Always fair pricing and quick service! More
Other Employees Tagged: Shane Carnahan, Scott Soller, Heather Swanson , Jim Earhart, Tom Monson
January 14, 2019
GREAT customer service. They care about their customers. We had MAJOR issues with a truck that we had just purchased 15 months ago. After GM wouldn't do anything for us, Brett stepped up big time to help! He We had MAJOR issues with a truck that we had just purchased 15 months ago. After GM wouldn't do anything for us, Brett stepped up big time to help! He worked with us to find another truck that worked for us and with no money out of our pocket. He took the time to understand the situation and what we wanted to satisfy our needs. He had all of the test drives organized, with details about each vehicle, and had the vehicles ready when we arrived for test drives. Once we decided on a truck (it came from their Hastings dealership) he ran it through his inspection process and had it detailed by the detailer they use in Apple Valley to make sure everything was done right. When we signed the paperwork Joel was very friendly and did a great job explaining everything to us. The transaction was handled very smoothly and efficiently. I HIGHLY recommend Valley GMC - they go above and beyond to ensure that they understand their customers concerns/needs and that they are treated respectfully and honestly. More
Other Employees Tagged: Joel Mullett
January 07, 2019
Very good Brett and the service dept are great to work with.I was able to talk directly to the mechanics that worked on my truck. I am retired from Trane air-c Brett and the service dept are great to work with.I was able to talk directly to the mechanics that worked on my truck. I am retired from Trane air-conditioning company after 243 years of being in the service business . More
Other Employees Tagged: Randy Rue, Connor Wickenhauser, Tim Condon, Scott Soller, Heather Swanson , Jim Earhart, Sarah Kuhns, Tom Monson, Al in parts Steve and Tommy they are mechanics .
January 02, 2019
Fast Service My check engine light came on. Tom Monson got me in and out without an appointment in 2 hours on New years Eve. . He was great as always. Ralph My check engine light came on. Tom Monson got me in and out without an appointment in 2 hours on New years Eve. . He was great as always. Ralph More
Other Employees Tagged: Tom Monson, Leon Samson
December 17, 2018
Outstanding The Team at Valley provide a great experience everytime I’m at the Dealership. My new truck was ready when promised and the training provided by Conno The Team at Valley provide a great experience everytime I’m at the Dealership. My new truck was ready when promised and the training provided by Connor was spot on. More
Other Employees Tagged: Connor Wickenhauser
December 14, 2018
Respect! They go above and beyond, I'm so grateful for Valley Buick, they really care!!! Thank You!! My vehicle is safe and I have the confidence in them for a They go above and beyond, I'm so grateful for Valley Buick, they really care!!! Thank You!! My vehicle is safe and I have the confidence in them for any problems I run across in the future. More
Other Employees Tagged: Connor Wickenhauser