Brandon Cozzens | Page 10

quick and efficient My recent experience at Mungenast St. Louis Honda was a very good one. Starting from the moment we stepped on the lot through the final sale and fina My recent experience at Mungenast St. Louis Honda was a very good one. Starting from the moment we stepped on the lot through the final sale and financing, all of the personnel were helpful; and more importantly to me, efficient. We started our visit by scanning the new car lot. It was by chance that our eventual salesperson (whom we had previously experience with) was busy at work on the lot. We exchanged brief pleasantries and he instructed us to note some car #s we wish to talk about. This made it very efficient to discuss various models and classes within the models. Once we settled on what we wanted, our salesperson advised us of an upcoming delivery that would fit our desires. The exact words were "they are making it for me". Well..........I know that wasn't the case, but I guess it was the right thing to say. The car arrived in a timely manner and our final wrap-up was efficient. More

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Great Customer Service! Gina was very helpful throughout the buying process. She told me everything I needed to know about my Honda Civic so that all the features were set to Gina was very helpful throughout the buying process. She told me everything I needed to know about my Honda Civic so that all the features were set to my own personalized settings. Brandon was very thorough when it came to financing my car and helped me step by step. More

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Thorough experience Mike Clark ddi an excellent job. He was thorough and complete. A real pleasure to deal with. I live in Springfield, MO so this dealership is not cl Mike Clark ddi an excellent job. He was thorough and complete. A real pleasure to deal with. I live in Springfield, MO so this dealership is not close to me, but it was worth the trip, Brandon Cozzens is a real pro and his computer desk was a real treat. I love the truck I bought. More

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Great experience This dealership was very professional and easy to work with! From the salesman, Reed, to the finance people, we enjoyed everyone we worked with. We This dealership was very professional and easy to work with! From the salesman, Reed, to the finance people, we enjoyed everyone we worked with. We had to take our kids when we went back to sign paperwork and everyone was kind to them and didn't make us feel bad we had to bring them along! More

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Prompt, Friendly and Experienced I received the best service at the Mungenast location out of all of the St. Louis Honda dealerships. I like a quick experience with no hassle and that I received the best service at the Mungenast location out of all of the St. Louis Honda dealerships. I like a quick experience with no hassle and that was my experience with Kurt and Bob. From start to finish, even the service after the sale has been excellent. Keep up the good work guys! More

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A great experience My family of six was in need of a more reliable vehicle. After a thourough conversation with Kirt Marty, we set up a time to view inventory. When we a My family of six was in need of a more reliable vehicle. After a thourough conversation with Kirt Marty, we set up a time to view inventory. When we arrived, (all 6 of us) we met up and viewed a Honda Odyssey.. This was a high recommendation from Kirt. We test drove it, and looked it over. It is extremely clean for a pre-owned! This was the only vehicle we drove. We did not need to look any further. Rick Brennen was very professional, and easy to talk to. Brandon Cozzens was very professional and personable as well and made the financing easy and performed it efficiently. All of the staff made us feel very comfortable! We are thrilled with our Odyssey, and would recommend this dealership to anyone! 5 stars More

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Easy as ever! This is my second purchase from Rebecca. She makes everything so easy and simple. She goes the extra mile to make sure that any car she shows me meets This is my second purchase from Rebecca. She makes everything so easy and simple. She goes the extra mile to make sure that any car she shows me meets all my criteria. She always went out of her way to give me several options so I could make the best decision for me. I used to dread looking at cars, but with Rebecca, it's hassle free! More

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Exceeding car purchasing experience Kurt, Internet Sales and Leasing Consultant at Mungenast St. Louis Honda, was able to set up an execeptional buying experience. As a first time ca Kurt, Internet Sales and Leasing Consultant at Mungenast St. Louis Honda, was able to set up an execeptional buying experience. As a first time car buyer, I was hesitant on how the process would play out. However, the day of, I saw the vehicle I had been searching for online and emailed Kurt immediately I was on my way in. Upon arriving I was greeted at the front desk immediately and point in the direction of Kurt’s office. There he had the key to the car I requested, the car was pulled up ready to test drive, and we were on the road shortly after. Very happy with my experience and the vehicle, I bought it. Brandon, in finance, was very helpful in organizing my documents so that I could understand every component of the finance agreement, extensive coverage, as well as step by step of what I needed to bring when going to pay taxes on the car. The whole experience was quite opposite of what I was anticipating. The St. Louis Mungenast Honda team exceeded all my expectations as I was buying my first car. More

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Top notch, personal from the beginning to the end and after I am an out of town and out of state buyer. I had called to inquire about a hard to find vehicle that I had seen on the internet. Rob Carroll said t I am an out of town and out of state buyer. I had called to inquire about a hard to find vehicle that I had seen on the internet. Rob Carroll said that a contract had been written on the vehicle, but if it fell through, he would call and let me know. Two days later, Rob called and said the deal might fall through and if I still wanted the car, that I could write a contract and be first in line to buy it. The following day, he called and said I would be the proud owner of a 2017 Honda Certified 2017 Honda Coupe, 6 cylinder, 6 speed, manual trans with only 4300 miles.. I flew up from Texas and taxied over to Mangenast St. Louis Honda and inspected the Honda and was so pleased, that Rob and I did the paperwork on the spot. Brandon, Mengenast's Finance specialist helped me through the finance process and within 45 minutes, I was on the road, driving my almost new Honda back to the great state of Texas. Incredible service from start to finish, with two follow ups to make sure that I was pleased with the car. My purchase price for this 2017 Honda was exactly what I paid in 2010, for my first 6 cylinder, 6 speed, manual trans, coupe. More

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Great experience! From start to finish, the car buying experience at Mungenast is top notch. The salespeople are not pushy, they give you space to look on the lot and From start to finish, the car buying experience at Mungenast is top notch. The salespeople are not pushy, they give you space to look on the lot and they are very knowledgeable about the vehicles and can answer your questions. My mom bought a car from Kurt two years ago and when it came time for me to get a new vehicle, we went back to him. He listened to what I was looking for and offered options I didn't know existed within my budget and that had my must-have items. The other staff at Mungenast were excellent, too. They interacted with our young sons while we test drove and filled out paperwork and made them feel welcome and like part of the process, too. When it came time to get to the nitty-gritty paperwork, Brandon was awesome. He explained our financing options, asked questions to help us determine what we might need (or might not need) and was a pleasure to work with. Great dealership and we will be back when the time comes for another vehicle! More

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