Bill McKeown | Page 4

One of the easiest, least pressure dealers we have dealt with. This was our first Toyota purchase and first we dealt with Lou Fusz. Knowledgeable and easy. We couldn't ask for more. with. This was our first Toyota purchase and first we dealt with Lou Fusz. Knowledgeable and easy. We couldn't ask for more. More

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Josh helped me find a tundra and even replied to my emails while he was out of town. I could not ask for better service. emails while he was out of town. I could not ask for better service. More

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Lots of customer services changes after COVID. Consumer perks are minimum to none now. You have to purchase everything you want for your car; no giveaways or discounts. I have been buying my cars Consumer perks are minimum to none now. You have to purchase everything you want for your car; no giveaways or discounts. I have been buying my cars from Lou Fusz Toyota (manchester) for 30 years and wanted to stick with my tradition. Still pretty pleased with the services. Jim "Bones" Donohue was respectful and professional. It was nice working with you. Thanks and take care. More

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Dealing with Jim "Bones" Donohue was the best experience that I've had. I will refer others to Bones! that I've had. I will refer others to Bones! More

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Joshua was excellent in service. We had been waiting for about 8 months to get our car. Joshua was providing timely updates and immediate assistance on questions and concerns. He is We had been waiting for about 8 months to get our car. Joshua was providing timely updates and immediate assistance on questions and concerns. He is awesome. More

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Easiest process I've had buying a car! Was able to feel like family here! Thank you!! Was able to feel like family here! Thank you!! More

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I had a great experience with Josh and Lou Fusz. I came in to look at a vehicle that I had seen online. It turned out that there was a pricing error on the website… the dealership added several afte I came in to look at a vehicle that I had seen online. It turned out that there was a pricing error on the website… the dealership added several aftermarket upgrades and had updated the website photos but not the price. Josh and the team caught this before I was aware and made it clear that they would honor the advertised price, about $6,000 less than the intended sales price. Needless to say, I left with an awesome vehicle and the service was great. More

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Great Service and we got the car deal done quick. Fastest purchase I have ever done. Bones is Great. Fastest purchase I have ever done. Bones is Great. More

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Everyone at Lou Fusz was very helpful and welcoming. Nancy made it easy to test drive and purchase the Corolla I wanted. Bill was great at working through the financing with me. Nancy made it easy to test drive and purchase the Corolla I wanted. Bill was great at working through the financing with me. More

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Josh was super easy to work with. I was pretty hesitant to buy from a dealership but met Josh and he seemed very down to earth and talked to me like a normal human. He was straight fo I was pretty hesitant to buy from a dealership but met Josh and he seemed very down to earth and talked to me like a normal human. He was straight forward about the cost and fees, helped to quickly jump a couple financial hurdles for me and I was in and out of the dealer within a couple hours. Would definitely buy from Josh again. More

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