Bernard Jones
Bernard Jones at Pacifico Ford

Bernard Jones | Page 21

Finance Manager

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

Contact Me
4.8
470 Reviews

Dealership Experience

22 yrs, 9 mos

4.8

470 Reviews

Write a Review

470 Reviews of Bernard Jones

January 31, 2019

Dealership Rating
Employee Rating

Alex is the best!! I was very afraid to make a vehicle purchase. I found out about Alex at Pacifico from my girlfriend. Best desicion i made by far. He is great all arou More

by Dannysaltyizzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bernick, Alexander Saraullo

Feb 08, 2019

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 29, 2019

Dealership Rating
Employee Rating

Pleasant and Professional Bernard was pleasure to talk with and a pleasure to do business with. He explained the process step by step, signature by signature. Just a nice gu More

by eveegg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2019

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

January 27, 2019

Dealership Rating
Employee Rating

GOOD PRICES. SERVICE AFTER THE SALE NOT SO GOOD My overall experience with them has not been a good one. The people on the phone for the most part are very rude. Getting someone to return a call pro More

by Honest_review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Earl Hill, Bob Rauh

Jan 28, 2019

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

January 20, 2019

Dealership Rating
Employee Rating

Buyer experience As always my buying of another Expedition at Pacifico was a GREAT experience, Tom Flynn, Larry Farrell and Neal Bauer made that happen, they are the B More

by Spike1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Flynn, Neal Bauer, Georgina Wigand , Larry Ferrill, Bob Rauh

Jan 28, 2019

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

January 19, 2019

Dealership Rating
Employee Rating

Changed my whole outlook on purchasing a vehicle. It was my first I purchase. Although I was very nervous at first once Rocky got started, everything was smooth sailing. So satisfied and pleased with More

by Cool1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rocky De Gregorio

Jan 28, 2019

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 15, 2019

Dealership Rating
Employee Rating

The absolute best car buying experience! I just bought a preowned 2017 F-150 and could not be more happy with the whole process, Rocky our salesman was very knowledgeable and professional tha More

by William5067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Flynn , Rocky De Gregorio

Jan 28, 2019

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 16, 2018

Dealership Rating
Employee Rating

Thank you! Great place to buy a new car!! Exceptional service! I highly recommends Pacifico Ford! Thanks for the great deal! you guys are the greatest! Love the More

by James J Riordan Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rocky De Gregorio, Larry Ferrill, Chad Gilbert, Bob Rauh, Paul Rubin

Jan 02, 2019

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 14, 2018

Dealership Rating
Employee Rating

Purchase used car Everything went very smoothly. Chris was very helpful and professional. Car was delivered very clean. Finance-Bernard Wes very helpful and all paperwo More

by Ejsheridan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Watson

Jan 02, 2019

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

December 14, 2018

Dealership Rating
Employee Rating

Satisfied Customer Earl Hill showed much patience as I made up my mind as to what car I wanted. He was polite and kind, he even afforded me some of his dinner (smile). More

by Msdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Earl Hill

Jan 02, 2019

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

December 11, 2018

Dealership Rating
Employee Rating

CAR SALESMAN I JUST WANT TO RECOMEND NEAL Bauer for the great effort he took to sell me my car in fact I purchased 2 cars in the last 3 months and there is no othe More

by sal811
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Neal Bauer , Larry Ferrill, Chad Gilbert, Gina Puggi-McDevitt, Bob Rauh, Paul Rubin, Alexander Saraullo

Dec 12, 2018

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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