Ben Stephens
Ben Stephens at Westside Lexus

Ben Stephens | Page 2

New Vehicle Sales Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.5
79 Reviews
4.5

79 Reviews

Write a Review

Dealership Experience

9 yrs, 7 mos

Industry Experience

9 yrs, 7 mos

79 Reviews of Ben Stephens

November 10, 2021

Dealership Rating
Employee Rating

Tough negotiations but eventually came around to a fair deal. Nice show room, guess we are paying for that. More

by Houston
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dallas Chamberlain

Nov 11, 2021

Westside Lexus responded

It makes us happy that we could come to an agreement that everyone was happy with. Congrats on your vehicle--how exciting! Thanks for the review of Westside Lexus!

August 02, 2021

Dealership Rating
Employee Rating

Thank You! Wonderful experience. Lexus staff took their time, did not push me into purchasing vehicle. Answered all my questions. Highly recommend. Thank You Westside Lexus. More

by NR2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon , Nam Pham

Aug 02, 2021

Westside Lexus responded

Thank you for recommending Westside Lexus! We are delighted to hear that you had a pressure-free car-buying experience and received informative service from our team. Congratulations on your new ride!

July 29, 2021

Dealership Rating
Employee Rating

7th Lexus we have purchase from Westside. They have the best selection and are always easy and honest to deal with. Love the new dealership. More

by PURTLEINSURANCE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon

Jul 29, 2021

Westside Lexus responded

Your continued confidence means so much to the Westside Lexus team! We are delighted we could send you home in your 7th Lexus! Enjoy the new ride and have a great day!

July 20, 2021

Dealership Rating
Employee Rating

Great customer service! Steve took the time to listen to what our needs in a vehicle were and found us the perfect option. He earned our respect and trust and provided amazing service! Ben was also very he More

by Jeff Carrus
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro , Steve Davis

Jul 20, 2021

Westside Lexus responded

Hi Jeff - Thank you for sharing your positive review of Steve, Ben, and the team! We are grateful for your business here at Westside Lexus. Safe travels in your new car!

April 21, 2021

Dealership Rating
Employee Rating

Want a great used car purchasing experience, go see Sterling Sine. Absolutely great experience all around. I've interacted with nearly every department within WS Lexus and each time they hit it out of More

by SMarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Isaias Ponce, Anil Sharma, Sterling Sine , Pam Pitakpitayaphol

Apr 22, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with Sterling and our team at Westside Lexus, and we will certainly pass along your kind words. We are grateful to have you as a returning customer, and we look forward to your next visit!

January 17, 2021

Dealership Rating
Employee Rating

The sales consultant, finance manager as well as management was very helpful and made the Lexus experience very pleasant. Dealership also followed CDC covid protocols. More

by hmit80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Breaux, Alex Owens, Anil Sharma , Alex Ruata

Jan 18, 2021

Westside Lexus responded

We couldn't have asked for better feedback! It was our pleasure to make your buying experience safe, attentive, and enjoyable. Thank you for trusting Westside Lexus with your business, and congratulations on your new car!

January 13, 2021

Dealership Rating
Employee Rating

The stars say it all. This is my 3rd Lexus from Westside Lexus. John Parish and Ben Stephens are very professional and trustworthy. Happy New Year! More

by SRBENSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, John Parish

Jan 13, 2021

Westside Lexus responded

Thank you for the kind review, and Happy New Year! We appreciate your business and are thrilled to hear that you had such an exceptional experience working with John and Ben. Congratulations, and we hope to see you again at Westside Lexus!

December 08, 2020

Dealership Rating
Employee Rating

Great sales division. Ben and Edwar were friendly and helpful through the process. I always appreciate a transparent process and this meet my expectations. Thanks. More

by elizabeth.castillo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero

Dec 08, 2020

Westside Lexus responded

We couldn't have asked for better feedback, Elizabeth! It's great to hear that Ben and Edwar made your car-buying experience so attentive and transparent. Thank you for trusting Westside Lexus with your business, and enjoy your new vehicle!

December 03, 2020

Dealership Rating
Employee Rating

Amazing rapport was established. They were understanding of the situation and listened to their customers request. A lot of effort was shown and we absolutely appreciated. More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Edwar Guerrero , Hai Do

Dec 04, 2020

Westside Lexus responded

Reviews like this one make our day! Customer service is our priority and we are thrilled that this was reflected in your experience. Thank you for being a wonderful Westside Lexus customer!

August 04, 2020

Dealership Rating
Employee Rating

Very helpful. Listened to my needs. Would recommend. Don’t have any other words to add. Need to add words to submit. AARRGGH! Enough already. More

by jschuenaman
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jones , J T Teodoro. (5 stars)

Aug 04, 2020

Westside Lexus responded

This review made us smile! We are glad to hear that you found your experience at Westside Lexus to be so worthwhile. Thank you for your business and we hope to see you again down the road!

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