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BILLY REDDING
BILLY REDDING at Werner Kia

BILLY REDDING

PARTS MANAGER

Werner Kia

2755 W Tennessee St
Tallahassee, FL 32304

3.9
33 Reviews
3.9

33 Reviews

Write a Review

33 Reviews of BILLY REDDING

June 12, 2024

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Employee Rating

Never had I receive worse service than from this team of incompetent and disrespectful mechanics and managers. The reoccurring issue is still not fixed after 3 years More

by JEL2505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Marmon, CRAIG MILLER, BRIAN GORNIAK, MICHAEL WYRE, RICK GLADWELL, JEREMY PATTERSON, CORNELIUS THOMPSON, DERICK MCCRAY, Mario Rodriguez

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June 12, 2024

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There is a reoccurring issue that doesn’t seem to be fixed despite bringing in the car for the last three years. Either malicious work from the service team or incompetence. You tell me what’s worse More

by JEL2505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Marmon, BRIAN GORNIAK, MICHAEL WYRE, RICK GLADWELL, NICK BONO, JEREMY PATTERSON, CORNELIUS THOMPSON, DERICK MCCRAY, Mario Rodriguez

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June 12, 2024

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Disrespectful, ignorant, shady, incompetent, offensive, uncaring, and argumentative. I have never been treated so badly from any other place than this one More

by JEL2505
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Marmon, CRAIG MILLER, BRIAN GORNIAK, MICHAEL WYRE, RICK GLADWELL, JEREMY PATTERSON, CORNELIUS THOMPSON, DERICK MCCRAY, Mario Rodriguez

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November 18, 2023

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I had an awesome experience. The dealership was clean and comfortable and the service was prompt. More

by VALERIEDAWKINS
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Recommend Dealer
Yes
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Nov 20, 2023

Werner Kia responded

Valerie, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were prompt and your had an awesome experience. Please do not hesitate to let us know how we may be of further service to you.

November 16, 2023

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Mr. Wyre took good care of me. He showed concern and made me feel very assured and welcomed. More

by kendraw911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MICHAEL WYRE

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Nov 17, 2023

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Michael's efforts could meet your satisfaction! We are happy to know that he showed concern for your need, made you feel welcomed and assured with your service visit. Please do not hesitate to let us know how we may be of further service to you.

November 15, 2023

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I and the worst experience ever I've been hoodwinked and overcharged I will never go back More

by WILFREDOCONTRERAS1973
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Recommend Dealer
No
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Nov 15, 2023

Werner Kia responded

Wilfredo, We appreciate you taking the time to share your recent experience with us, and we sincerely apologize for any dissatisfaction or inconvenience you encountered during your visit. Your satisfaction is our priority, and we are committed to rectifying any issues and ensuring a better experience in the future. If you would like to discuss further, please contact our Dealership and ask for the Service Manager at your earliest convenience. Thank you and have a great day!

November 14, 2023

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excellent service and attention, Very friendly staff, very comfortable waiting area, and my car was perfect More

by Lindavasquez0313
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Marmon, CRAIG MILLER, BRIAN GORNIAK, ROSSANO ROBINSON, MICHAEL WYRE, Marcos Ortiz , JOSH FUTRELL, DWAYNE GRIFFIN, BILAL STEVENSON

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Nov 15, 2023

Werner Kia responded

Linda, We are grateful for you leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were very friendly and paid attention. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 14, 2023

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Serviced my vehicle and had a great experience! Helped by Jeremy Patterson ! Job well done ! More

by gmendez1719
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy, Patterson

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Nov 15, 2023

Werner Kia responded

Providing thorough and efficient service is so important to us here at Werner Kia and we are glad that Jeremy's efforts could meet your satisfaction! We are pleased to know that he made your service experience with us a great one. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 04, 2023

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Employee Rating

They were quick and did everything as it should be done with great customer service More

by trevordull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Marmon, CRAIG MILLER, BRIAN GORNIAK, MICHAEL WYRE, Marcos Ortiz , JOSH FUTRELL, DWAYNE GRIFFIN, BILAL STEVENSON, PERRY WEEMS

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Nov 06, 2023

Werner Kia responded

Trevordull, Thank you very much for leaving us this 5-star review! We are happy to hear that our team took amazing care of you and could get your automotive needs taken care of quickly and efficiently. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

October 29, 2023

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Employee Rating

Always helpful staff at Werner Kia! They’ll work with you to make a deal worth your time and money! More

by zacshely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Marmon, CRAIG MILLER, BRIAN GORNIAK, Marcos Ortiz, Daniel Diacont, Lucas Marr, Chad Dukes , DWAYNE GRIFFIN, PERRY WEEMS

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Oct 30, 2023

Werner Kia responded

We greatly appreciate you for leaving us this fantastic review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with outstanding service. It is an honor to have earned your confidence and loyalty in us here at Werner Kia. We look forward to working with you again in the future when the time comes. We sincerely congratulate you on your new vehicle- behalf of the entire team!

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