Arslan Almas | Page 2

Best car buying experience we've ever had! Our dealings were primarily with Rian and Arslan, both of whom are very personable, knowledgeable and responsive to their customers. We knew exactly w Our dealings were primarily with Rian and Arslan, both of whom are very personable, knowledgeable and responsive to their customers. We knew exactly what type of car we wanted (2018 Highlander Hybrid) and how much we felt our trade-in (2016 Highlander Hybrid) was worth. They were able to meet all of our expectations and we left the dealership feeling as if we'd made a deal that was beneficial to all parties involved. More

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Very good experience We bought our 2018 Toyota Camry on December 20, 2017 from the Jim Coleman dealer in Bethesda. Sales Rep. Alan Soon was friendly, courteous, and very We bought our 2018 Toyota Camry on December 20, 2017 from the Jim Coleman dealer in Bethesda. Sales Rep. Alan Soon was friendly, courteous, and very efficient in finding the car with the specifics we were looking for in terms of options, color and best dealer price. Alan cooperated with us, accommodating our requests, and fully appreciating our time constraint during the busy holiday season. The level of service throughout the entire process was excellent. We give Alan a 10 from a 1-10 rating range. Our impression of Jim Coleman dealership is good. Well organized, efficient, customer friendly, and strategically located at a walking distance from Montgomery Mall where we shop regularly. Mr. & Mrs. Oei – North Potomac, Maryland More

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Nice transition fro one lease to another Service at Jim Coleman Toyota from Larry Pang, Arslon Almas, Vince Leonard, Rahleak Restrepo (Finance) and Ivan (Sales) was superb. I asked for "low Service at Jim Coleman Toyota from Larry Pang, Arslon Almas, Vince Leonard, Rahleak Restrepo (Finance) and Ivan (Sales) was superb. I asked for "low pressure" sales experience and they clearly understood what I wanted and followed through. No heavy follow-up while we thought about the offer; no pressure to purchase extras and unnecessary add-ons. Ivan from Sales was very knowledgeable and provide thorough training on the new features and electronics. They were willing to work on pricing and a lease payment plan that suited us. To top it all off, a week after our purchase, I realize I had forgotten to remove my EasyPass transponder from our trade-in and Larry went to extra effort to track it down and return it to me. Overall a very pleasant experience. More

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