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Andrew Smith
Andrew Smith | Page 6
Service Manager
Purvis Ford Lincoln, Inc.
11335 Patriot Highway
Fredericksburg, VA 22408
67 Reviews
67 Reviews
Write a Review67 Reviews of Andrew Smith
January 29, 2020
Great Recall Work Had a recall on my Ford Escape. Purvis Ford Service Tech Andrew took great care of us. He scheduled us quickly and ensured that we understood how lo Had a recall on my Ford Escape. Purvis Ford Service Tech Andrew took great care of us. He scheduled us quickly and ensured that we understood how long it would take and what they were going to accomplish. More
by bob.pickett1
Helpful 
January 24, 2020
Review title give me a break! Everything went well got loaner car and left was called at home to tell me car was done came back checked in got my edge and left all persons i talked Everything went well got loaner car and left was called at home to tell me car was done came back checked in got my edge and left all persons i talked to very nice and friendly and helpful. More
by stillpond3
December 27, 2019
warranty service Brought my 2016 Edge in for a leaking transmission. Leaking plugs were replaced under warranty, with no hassle. Pleased with the service at Purvis F Brought my 2016 Edge in for a leaking transmission. Leaking plugs were replaced under warranty, with no hassle. Pleased with the service at Purvis Ford. Service was performed in a timely manner and the service advisors were pleasant and communicative. More
by mschneider
Other Employees Tagged: Matt Brinson, Tom Linnehan, Daniel Mullins, Brooke Rodgers
December 23, 2019
Team Work that is friendly and accommodating I have always appreciated and admired the ability of the Purvis Ford Lincoln staff to work as a team in providing high quality customer service. They I have always appreciated and admired the ability of the Purvis Ford Lincoln staff to work as a team in providing high quality customer service. They have always treated me with respect and have always answered my questions in a professional and respectful manner. I have never had a problem with the service work. I highly recommend Purvis Ford Lincoln, Inc. More
by larrycase1
Other Employees Tagged: Dave Eadie, Mary Mullins, Steve Pavey , Tom Linnehan, Tony Simms, Ken Wenke, John Polifko
December 09, 2019
No problems getting work done in a timely fashion. Wish there were coupons to offer a discount on repairs. Shuttle service was great. Thank you there were coupons to offer a discount on repairs. Shuttle service was great. Thank you More
by Minor2u
Other Employees Tagged: Shuttle driver
December 04, 2019
Perfect Fast and reasonable always on time clean employees very nice and polite. Explains all issues you may have. Customer service is always a ten and call/t Fast and reasonable always on time clean employees very nice and polite. Explains all issues you may have. Customer service is always a ten and call/text up to date info. More
by tomhullretired
Other Employees Tagged: Dave Eadie , Barry Jones, Tom Linnehan
December 04, 2019
Great service as usual. Taken on time, 15,000 mile maintenance check, no problems found. I’ve trusted Purvis since we moved here 5 years ago. 2 new cars and 2 used vehicles l Taken on time, 15,000 mile maintenance check, no problems found. I’ve trusted Purvis since we moved here 5 years ago. 2 new cars and 2 used vehicles later still take me cars there for service. More
by bruce282
Other Employees Tagged: Matt Brinson
December 04, 2019
State Inspection I've had my vehicles serviced at Purvis for the last 15+ years. The service is always accurate, timely and courteous. I have always been able to cou I've had my vehicles serviced at Purvis for the last 15+ years. The service is always accurate, timely and courteous. I have always been able to count on the Purvis service technicians to complete requested service on time and within the expected price range. I won't take my vehicles anywhere else. More
by davidbellison210
Other Employees Tagged: Dave Eadie, Bruce Gammon , Barry Jones, Anthony Simms
December 03, 2019
I always receive superb service from a fantastic Purvis Ford team! Service is always fast and completed correctly. Employees are always courteous and the coffee is always good! Ford team! Service is always fast and completed correctly. Employees are always courteous and the coffee is always good! More
by centralvapoly
Other Employees Tagged: Matt Brinson, Tom Linnehan, Brooke Rodgers, Frank Stewart
November 21, 2019
Great Service Great service, only thing I would change is I was not notified when service was complete. Also when I tried tyo call numbers using Ford Pass got some Great service, only thing I would change is I was not notified when service was complete. Also when I tried tyo call numbers using Ford Pass got some type of ad/offers instead of direct connection. More
by rhmartj
