Andre Reid | Page 3

Great experience as always. Rich helped us the first time we got our car and he did it this time as well. Everyone is very welcome and knowledgeable, and we prefer to drive all Rich helped us the first time we got our car and he did it this time as well. Everyone is very welcome and knowledgeable, and we prefer to drive all the way to Brewster twice a year because of this. Keep up the great work! More

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Very efficient and attentive. They really made getting a new car an easy and delightful experience. They really made getting a new car an easy and delightful experience. More

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Buying a new Subaru at this dealership was the most enjoyable experience I've ever had buying a car. All questions were answered and options explained by very knowledgeable and friendly staff with no p enjoyable experience I've ever had buying a car. All questions were answered and options explained by very knowledgeable and friendly staff with no pressure. More

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Very pleasant purchase. We are enjoying our Outback very much. Andre was very helpful and knowledgeable. Thanks! We are enjoying our Outback very much. Andre was very helpful and knowledgeable. Thanks! More

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This dealership is Top Notch! ! My first time buying a Subaru and Andre Reid made the experience so enjoyable! He was so knowledgeable about the car and he answered all our quest ! My first time buying a Subaru and Andre Reid made the experience so enjoyable! He was so knowledgeable about the car and he answered all our questions with expertise. He was just as excited for us to love the car as he loves it, so it definitely shows. Patrick was also helpful in finding Andre for us to work with. Showroom is new and absolutely beautiful. Service area is also very convenient. I've driven my car for a week now and just love the way it rides and feels. So happy with my purchase. I had Hondas all along but now I'm a Subaru fan! Yay!!! More

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Very professional and helpful . Explained everything in details. We bought two cars from this dealership because they value customers . Highly recommended Explained everything in details. We bought two cars from this dealership because they value customers . Highly recommended More

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My experience with Brewster Subaru was amazing truly showed how buying a Subaru is like becoming part of the family. showed how buying a Subaru is like becoming part of the family. More

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The entire team at Brewster Subaru is outstanding! It was my first time buying a car and I was nervous, to say the least. Andre and Rich were patient, and supportive, and helped me make the best decis It was my first time buying a car and I was nervous, to say the least. Andre and Rich were patient, and supportive, and helped me make the best decisions for *me*! They are honest people and will be there with you as you are making a big transition. I drove away feeling like I had just gotten the best deal and service! Can't recommend Brewster Subaru enough :) More

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Very professional, pleasant and easy going process! ! I couldn’t be happier with every part of purchasing a new Subaru here. ! I couldn’t be happier with every part of purchasing a new Subaru here. More

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Very nice people, very courteous and friendly, however we have a problem that has yet to be resolved: my daughter bought a 2021 Forester, a beautiful car, from them and took delivery on November 20, 2023. As have a problem that has yet to be resolved: my daughter bought a 2021 Forester, a beautiful car, from them and took delivery on November 20, 2023. As is customary she got a temporary registration from the dealer while they took care of getting the permanent registration from the DMV. As of this writing, January 12th 2024, the forty-five day temporary registration has expired and the permanent registration has not come through. My daughter is paying for and insuring a car she cannot legally drive. If she's caught driving a car with an expired temporary registration she could be fined and the car could be seized and impounded. She contacted the NYS DMV and they told her, "Based on our records, it appears that the dealer’s registration application has not been processed by DMV yet. Please note that dealerships in New York have a maximum of 45 days to complete the process. Contact the dealer to inquire about the status of the paperwork." We have contacted the dealer several times and, while they've been very polite, we have not had a satisfactory explanation of why they have not completed the application or when it will be completed. Meanwhile we do not have the use of the car and have been inconvenienced. My concern is that this is a car that can't be registered at this point for some reason, and it's not fair to my daughter. I have left a message on the manager's voice mail and have not received a callback as yet. I hope they can resolve this issue very soon. More

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