Allen Hon
Allen Hon at Longo Toyota

Allen Hon | Page 2

New Car Sales

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

5.0
20 Reviews

Allen has been with the Longo team since 1999. He is of Chinese decent and speaks Mandarin and Cantonese. On his days off he enjoys spending time with his family, soccer and good food.

5.0

20 Reviews

Write a Review

Dealership Experience

25 yrs, 5 mos

Languages Spoken

Cantonese Cantonese

English English

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20 Reviews of Allen Hon

March 24, 2022

Dealership Rating
Employee Rating

That is good dealer and good sale man Allen hon price is very very good More

by Hong huynh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Longo Toyota responded

Thank you for entrusting Longo Toyota | Allen Hon with your car care needs.

November 21, 2021

Dealership Rating
Employee Rating

Very good service,Good people and very professional service .I went 4 time .Chan ,Eric he did good service for me .Thanks More

by Saro8760@yahoo.Com
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Eric Chung

Nov 22, 2021

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your auto care needs. Happy Holidays

February 27, 2021

Dealership Rating
Employee Rating

Allen is my sale man. He makes a deals very quick and easy while I was turn away from other salesman. I would recommend to see him More

by jackie_nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Longo Toyota responded

Thank you Jackie for the 5 star DealerRater review about your visit to Longo Toyota and with Allen Hon. I will make sure he receives a copy of this review, I know it's going to make his day. Have a great week and enjoy what you drive - Team Longo

October 03, 2019

Dealership Rating
Employee Rating

Allen Hon is one of the best employee’s at longo toyota that i dealt with ... Very kind with excellent knowledge about his job.. Thanks More

by Mike
Recommend Dealer
Yes
Oct 03, 2019

Longo Toyota responded

Thank you for the shout out on DealerRater - From all of us at Longo Toyota CONGRATULATIONS on your brand new Toyota Woot Woo!!! Team Longo

May 02, 2019

Dealership Rating
Employee Rating

I had visit other dealerships before, I like this more. They are honest, friendly and patient. Why I comment on them like this? Because I changed the appointments twice, he did give me an email to talk abou More

by toyotalover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sammy Khan

May 02, 2019

Longo Toyota responded

Thank you for being a "ToyotaLover" and we certainly appreciate that you've entrusted Longo Toyota for your car care needs. Allen / Sammy have both been with the company for a very long time and they know how to treat our customer as if they were a guest in their home. Hurry back and keep spreading the word about Longo Toyota, we can never have enough business. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

December 24, 2017

Dealership Rating
Employee Rating

Allen Hon was rude and disrespectful. Allen was rude and I realized that when he talked down to regarding our credit issues. I was aware of these and got myself approved through Capital On More

by Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 26, 2017

Longo Toyota responded

Good Afternoon Guy, My name is Kary Loefler, Guest Relations Director for our campus. I wanted to publicly acknowledge your posting. The treatment you describe in your review, is definitely not how we train our employees to treat our guests. Not only have we’ve built the growth of our dealership on repeat and referral business but, our mission is constructed around taking care of our guests and delivering great experiences every day and apologize if you did not experience this during your visit. Although we do our best to make every deal possible, we recognize occasionally, that a deal structure may not always be achievable. Congratulations on your vehicle purchase and once again apologize we couldn’t be the dealership to do so. Well wishes, Kary

September 21, 2017

Dealership Rating
Employee Rating

Be aware. This my not my first time buying a car from Longo Toyota. In 2012 I've got Lexus RX 350, in 2014 Toyota Prius, in June 2017 I've got Toyota Prius afte More

by Lenard Lvovsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 22, 2017

Longo Toyota responded

Good Morning Lenard Lvovsky, First we would like to apologize for any inconvenience this matter may have caused. We've done research in this matter and understand that Laura Ruiz from our business office has been involved and has promptly taken care of this matter. Please feel free to contact her to discuss this matter further if necessary. Always know that a copy of a release of liability is given to all guests that trade-in their vehicle at Longo. It's important that consumers keep this document for any occasional matters such as this. Kary Loefler Guest Relations Director 626.580.6057

September 12, 2017

Dealership Rating
Employee Rating

Excellent Service Arina has very descent customer service. We were very proud to have when we bought our Prius 2017. She is very polite and nice. We would like to recom More

by Tiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Arina Romanovskaya , Alexis Orso, Cook Puri, Jeff Thomas

Sep 12, 2017

Longo Toyota responded

From all of us at Longo we wanted to THANK YOU so much for this DealerRater review. Make it a great day and congratulations on your new Toyota. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 15, 2017

Dealership Rating
Employee Rating

Longo is the best I think in all my extended family has purchased about 20 Toyotas all from Longo, all from Allen Hon. There's a reason why. Both are the best in the bu More

by Adam Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 16, 2017

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for your loyalty to Longo Toyota. We know you have many choices when selecting a brand / dealer and we're all very honored you and your family keeping choosing Longo for your car care needs. Sincerely, Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

April 07, 2017

Dealership Rating
Employee Rating

Best Interaction I just want to share my experience with working with Alan and Longo. Consider the long time best customer service considerations - Customer is always More

by Hugo Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 07, 2017

Longo Toyota responded

Happy Friday and CONGRATULATIONS on your brand new Toyota - we're so delighted to read of the caring attention provided by one of our team members Alan Hon. I will make sure he receives a copy of this review, I know it will make his day, it certainly has made mine. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

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