Alisa Velasquez

Jay was very helpful and accommodating throughout the whole process. Getting a new car can be stressful, but he made it a painless experience. whole process. Getting a new car can be stressful, but he made it a painless experience. More

Helpful 0

Report | Print

Ryan and Jimmie were awesome and helpful. Very professional. Will refer the team and Ryan! Very professional. Will refer the team and Ryan! More

Helpful 0

Report | Print

Columbia Ford Kia is a great dealership with highly professional, capable staff! I would go there again! professional, capable staff! I would go there again! More

Helpful 0

Report | Print

Easy to work with and very friendly. No pressure. Gave incentives no one else would. No pressure. Gave incentives no one else would. More

Helpful 0

Report | Print

Everyone was very friendly and Jordan helped me by explaining purchase and lease options. Once I decided to lease, the transaction went very smoothly. Jordan explained all of the new technology on th explaining purchase and lease options. Once I decided to lease, the transaction went very smoothly. Jordan explained all of the new technology on the KIA and said he would be available if I had additional questions after driving the car! More

Helpful 0

Report | Print

Customer service and their professional service is top notch. I would definitely go back next time. notch. I would definitely go back next time. More

Helpful 0

Report | Print

This was the best experience I have had purchasing a vehicle in a dealership. Ryan, Jimmie and everyone who assisted in my purchase were very helpful, kind, patient and knowledgeable. vehicle in a dealership. Ryan, Jimmie and everyone who assisted in my purchase were very helpful, kind, patient and knowledgeable. More

Helpful 0

Report | Print

Ask about all approved finance options! ! We were approved at a 2 percent lower interest rate that we were not informed about. Only found out when the letter from the other bank arrived in t ! We were approved at a 2 percent lower interest rate that we were not informed about. Only found out when the letter from the other bank arrived in the mail. Of course, we received the song and dance from the dealer in which they said it must have been an oversight. I say either incompetence or it was done purposely (if the bank they used gave a bigger kickback). Either way we ended up having to refinance just to get the rate we initially were approved for. Someone should really look into these practices........This will unfortunately be the last purchase I make from a Gates dealership. More

Helpful 0

Report | Print

Jay was amazing from the get-go! No stress shopping showed us what we wanted to see. No stress shopping showed us what we wanted to see. More

Helpful 0

Report | Print

We had a good experience with Andy and the staff while shopping. All of are questions were answered, information was to the point. Pleasant not pressured to make a commitment on the first evaluation of th shopping. All of are questions were answered, information was to the point. Pleasant not pressured to make a commitment on the first evaluation of the vehicle. Overall very pleased. More

Helpful 0

Report | Print