Alexandra Rutherford
Alexandra Rutherford at Herb Chambers Hyundai of Auburn

Alexandra Rutherford | Page 2

Service Advisor

Herb Chambers Hyundai of Auburn

735 Southbridge St, Rte. 12 & 20
Auburn, MA 01501

4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of Alexandra Rutherford

January 16, 2024

Dealership Rating
Employee Rating

Service is was perfect. Alexandra is Great services as customers assistance. Thank Hyundai Auburn. Thank Carlos More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Technician

Jan 17, 2024

Herb Chambers Hyundai of Auburn responded

Rudy, we're glad to know you had a perfect service experience with Alexandra and Carlos at Herb Chambers Hyundai of Auburn. Thanks for your review! We'll see you next time. Safe travels!

January 09, 2024

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Employee Rating

Alexandra is ok good service. The problem is not about her, is about the dealer More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2024

Herb Chambers Hyundai of Auburn responded

Rudy, I'm concerned to see this review and would like the opportunity to get some additional feedback about your experience. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

December 18, 2023

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Very professional and courteous. Love that place. Always quick and attentive I’m a customer for life. More

by Jpconnery1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 19, 2023

Herb Chambers Hyundai of Auburn responded

We're delighted to know you've had such positive experiences at Herb Chambers Hyundai of Auburn. We appreciate your loyalty and look forward to serving you for many years to come! Safe travels!

December 09, 2023

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Infortunately I purchased my new Hyundai Santa Fe at a different dealership.that was very unresponsive and lax. I decided to check out Herb Chambers Auburn dealership and so happy I changed. I was warml More

by SkiMa
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Dec 11, 2023

Herb Chambers Hyundai of Auburn responded

We're glad to know that you had a positive experience with our service team at Herb Chambers Hyundai of Auburn. It's great to see that we could help resolve the issue with your Santa Fe promptly and efficiently! We appreciate your recommendation and look forward to assisting you in the future.

December 09, 2023

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We had an older Hyundai with low mileage we had a big break job done and got it all tuned up - we knew it would take about a week before it was all done - Alexandrea kept us informed every step of the wa More

by Denalinmj2014
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 11, 2023

Herb Chambers Hyundai of Auburn responded

We're glad to know that you had a positive experience with us at Herb Chambers Hyundai of Auburn, and that Alexandrea kept you well-informed throughout the process. Thanks for your patience during the tune-up!

December 04, 2023

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The dealer was very amenable to meeting my schedule for repairs. Service advisor, Alex was very personable and helpful. I would recommrnd Herb Chambers Hyundai of Auburn for all Hyundai repairs! More

by AlanD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen

Dec 05, 2023

Herb Chambers Hyundai of Auburn responded

Hey Alan, thank you for the 5-star rating! We're glad to know that Alex and our team at Herb Chambers Hyundai of Auburn were able to accommodate your schedule for repairs. We appreciate your recommendation and hope to see you again! Have a great ride!

November 29, 2023

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No complaints, great service, pleasant waiting area. Workers are very nice, professional. Prices are reasonable. More

by uptown134
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Workmanship
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Recommend Dealer
Yes
Nov 29, 2023

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a positive experience at Herb Chambers Hyundai of Auburn! We strive for great service and reasonable prices. Thanks for the feedback, we appreciate it!

November 18, 2023

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Nice place, efficient process, professional and supportive staff, this was my first visit, I am deffinitely going back. More

by Labudin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Herb Chambers Hyundai of Auburn responded

We're glad to know your first visit to Herb Chambers Hyundai of Auburn was a positive one! We look forward to welcoming you back. Safe travels until then!

November 03, 2023

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Brought 2020 kona EV to dealership to fix gear reduction noise. Was done in a couple of days. Alexandra was very communicative and sweet More

by SL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Herb Chambers Hyundai of Auburn responded

We're glad to know that your experience with us at Herb Chambers Hyundai of Auburn was a positive one, and we appreciate the shout-out for Alexandra! Thanks for trusting us with your 2020 Kona EV.

November 01, 2023

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Employee Rating

Stan was great to deal with ! !! Knowledgeable and helpful at every turn..... When I purchase again, I'll definitely want to speak with him !! More

by seebs33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stan Otoo-Genesis, Paul Webber

Nov 03, 2023

Herb Chambers Hyundai of Auburn responded

Thank you for the 5-star rating! We're delighted to know that Stan provided you with such a great experience at Herb Chambers Hyundai of Auburn! We look forward to assisting you again when it's time for your next purchase. Safe travels until then!

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