Akira S. | Page 2
New Car Manager
McGrath Honda of St Charles
4075 E. Main Street
St Charles, IL 60174
My kids come first. I love my daughters and we are big pet lovers. Have 2 cats and a dog. Raised in Chicago but also lived in Florida for more than 20 years. Have been in the business serving customers for many many years.
Read more16 Reviews
Write a ReviewDealership Experience
3 yrs, 7 mos
Industry Experience
20 yrs, 5 mos
Specialties & Trainings
Tony Robbins - Unleash the Power Within
Landmark Forum and Advanced
Volunteer Kids Ministry Willow Creek Church
View more specialties & trainings16 Reviews of Akira S.
April 09, 2023
McGrath Honda of St Charles, Illinois gave my wife and I terrific customer service from everyone who helped us. Especially from Darek Smorz in the Sales Department, he continually kept us informed of the p terrific customer service from everyone who helped us. Especially from Darek Smorz in the Sales Department, he continually kept us informed of the progress of our ordered 2023 Honda Crv-Ex-L almost daily for 6 weeks, and continually responded to my repeated requests on the other cars available. He also took time to show me all the features of the Crv when I went to pick up our new 2023 Honda Crv-Ex-L. I also want to thank C. Akira Shibata, the used car manager for all the time he spent in evaluating the trade in of our 2017 Honda Crv-Ex-L, which required almost $2,500 for the air conditioner compressor repair and approximately $2,000.00 in 46,000 miles maintenance. Akira evaluation made us realize it was better to trade in our 2017 Honda Crv-Ex-l for a new Honda Crv-Ex-L at a very good price. More importantly he gave us a 2022 Honda Accord Sport loaner car to use until our car arrived. This offer was crucial in our purchase of the new 2023 Honda Crv-Ex-L. My wife used the car for 6 weeks. I drove the car from the dealership and back to the dealership. It is the best riding car I have ever driven. I also want to thank CJ Nemec Service Consultant who at my request inspected our 2017 Honda CRV-Ex-L twice to confirm that the $4,500.00 in repairs were needed. The second inspection started me to think about trading in that vehicle and putting the money towards a new 2023 Honda Crv-Ex-L. I also want to thank Jay, Mike, and one other individual at the Service Desk for explaining all the requirements for the loaner car and answering all my questions. Finally, I want to thank Jarvis D Jones Sr. the business manager for explaining the different Honda warranties available and for developing a 5-year or 75,000-mile warranty that is equal to and less expensive than car warranties offered by other companies. This is our second purchase from McGrath Honda of St. Charles in addition to taking my 2009 Honda LX for maintenance and repairs. I highly recommend McGrath Honda of St. Charles for any new purchase or maintenance. Once again terrific customer service at every level: service or the purchase of a new vehicle. Thank you, McGrath Honda of St. Charles. More
April 07, 2023
I highly recommend McGrath Honda of St Charles for their exceptional service and customer satisfaction. From the initial purchase to my recent service visit, I have been thoroughly impressed. The process of exceptional service and customer satisfaction. From the initial purchase to my recent service visit, I have been thoroughly impressed. The process of buying my 2023 Honda Ridgeline Black Edition was seamless and convenient, thanks to text manager Carlos Akire who promptly responded to my inquiries and arranged the details of the transaction. The entire team, including Brian Njogu and Keith in finance, provided excellent support and service, ensuring a quick and efficient purchase process. My recent visit to the service department was just as satisfactory. The staff welcomed me warmly and the facility was immaculately clean. My service representative, Kevin, was courteous, knowledgeable, and took the time to thoroughly address my concerns. He provided me with a clear explanation of the Honda process and demonstrated a genuine concern for my satisfaction. Overall, I am extremely pleased with my experience at McGrath Honda of St Charles and highly recommend them for any of your automotive needs. The staff and facilities are top-notch, and they have consistently exceeded my expectations. More
Other Employees Tagged: Brian Njogu
September 02, 2022
Great dealer and purchase experience at McGrath Honda, St Charles, IL. Sales lead Brian N was great throughout the process of my CRV Hybrid purchase. I needed to purchase the vehicle immediately, Brian and t Charles, IL. Sales lead Brian N was great throughout the process of my CRV Hybrid purchase. I needed to purchase the vehicle immediately, Brian and team were awesome in helping me make right vehicle choice, provided visibility on the vehicle arrivals and delivered the vehicle as promised. However, the rest of the experience with team, both sales management and finance was bad. Team lacked transparency and had a clear agenda to push on vs a seamless customer experience. It ended with bad dealer experience. More
Other Employees Tagged: Kevin Bombeck, Keith Montoya, Brian Njogu
May 06, 2022
We call Mr. Harris Choudhary a great friend of ours for more than 15 years. We are proud owners of Honda Pilots. He greets us welcoming every time. He goes above Harris Choudhary a great friend of ours for more than 15 years. We are proud owners of Honda Pilots. He greets us welcoming every time. He goes above and beyond. He helps us find the model of the car we want. Let him know which one you are looking for. I know him well. He will help you find the model of the cars you are looking for. He will keep you updated all the way. He will definitely help you find the one you are looking for. If the car is out of stock at the moment, he will help you find the one. He will let you know when the car will be in stock. He is also very professional and knowledgeable of the cars. If you are looking for amazing person with a car reach out to Mr. Harris. I know you will be very happy with the car. We are really happy with ours. More
Other Employees Tagged: Harris C.
February 27, 2022
Great experience of purchasing a car With both David Kolinen and Akira. They made the process of buying a car painless and we’re knowledgeable on the car features. I love my new car and will highly reco Kolinen and Akira. They made the process of buying a car painless and we’re knowledgeable on the car features. I love my new car and will highly recommend anyone that is looking for a car to work with them. Due to the customer service with out a doubt I will come back for future car and service .what I also noticed is that they have a huge inventory with different colors in stock. Again if your looking for a car ask for Akira and David they will take care of you. More
Other Employees Tagged: DAVID KOLINEN