82 Reviews
Write a ReviewDealership Experience
5 yrs
Industry Experience
8 yrs, 5 mos
82 Reviews of Adam Bihun
June 18, 2021
Did.not up grade nav system Wrong quote for oil change Did.not up grade nav system Wrong quote for oil change given at time of making appointment oil change price was not the same as quoted on the phone Did.not up grade nav system Wrong quote for oil change given at time of making appointment oil change price was not the same as quoted on the phone More
June 18, 2021
My car had an engine misfire which is difficult to diagnose. Rachel and Adam were great with their response in getting my car fixed. I would definitely recommend Subaru Kenosha diagnose. Rachel and Adam were great with their response in getting my car fixed. I would definitely recommend Subaru Kenosha More
Other Employees Tagged: Rachel Johnson-Haase
June 12, 2021
So easy. Made my appointment on line, drove into the service department and was greeted by a nice young man (can't remember his name). My car was ready to go in a quick 40 minutes and off I went. service department and was greeted by a nice young man (can't remember his name). My car was ready to go in a quick 40 minutes and off I went. More
Other Employees Tagged: Matthew Rydberg, Adam Salinas , Rachel Johnson-Haase
June 10, 2021
I used to go to the Subaru dealer in Libertyville. Being that I live in gurnee, and had enough terrible experiences there, I wanted to try a new location. I will always use this location moving forward. Gre that I live in gurnee, and had enough terrible experiences there, I wanted to try a new location. I will always use this location moving forward. Great service, quick, and communicated with me throughout the process. Thanks guys! More
June 10, 2021
Every visit is a revenue and profit opportunity for the service department. Promised senior discount did not appear on the bill. $1200 of routine maintenance wasn’t sufficient. $1000 additional for a whee service department. Promised senior discount did not appear on the bill. $1200 of routine maintenance wasn’t sufficient. $1000 additional for a wheel bearing and $600 in new tires and alignment work was pushed. More
Other Employees Tagged: Rachel Johnson-Haase
June 06, 2021
Was able to schedule my car appointment quickly and the service was done promptly. Everyone was super helpful and friendly. I would def go back. service was done promptly. Everyone was super helpful and friendly. I would def go back. More
Other Employees Tagged: Matthew Rydberg, Adam Salinas , Rachel Johnson-Haase
June 05, 2021
Service team is amazing here. Very helpful and courteous always! I’ve been taking my Subaru’s here for service for over 5 years. Very good people always! I’ve been taking my Subaru’s here for service for over 5 years. Very good people More
Other Employees Tagged: Matthew Rydberg, Adam Salinas, Stephanie Hafez , Patricia Carrick, Rachel Johnson-Haase
May 31, 2021
Check engine light came on again so I’ll need to make another appointment Alternator was replaced but the mechanic didn’t reset the clock or window another appointment Alternator was replaced but the mechanic didn’t reset the clock or window More
Other Employees Tagged: Rachel Johnson-Haase
May 31, 2021
Once again, a great job by all there. Service writer Adam, tech Chris Fox and the service manager Matt. That's why all of our cars, Subaru or not, get serviced here. Adam, tech Chris Fox and the service manager Matt. That's why all of our cars, Subaru or not, get serviced here. More
Other Employees Tagged: Matthew Rydberg, Adam Salinas , Rachel Johnson-Haase, Chris Fox