eed this warning: do not take your vehicle to Bolton - Liaz
eed this warning: do not take your vehicle to Bolton Toyota for repairs. I made the mistake of doing so out of convenience—a decision I deeply regret. I brought in my RAV4 due to a persistent shuddering and a check engine light. After $2,300 in repairs, the issue remained unresolved. The car was towed back, I was charged an additional $900, and—unsurprisingly—it came back in the exact same condition.
The service manager, Vinay Singh, showed no willingness to take responsibility or even attempt to resolve the issue. His lack of customer service and complete disregard for the company’s own mission statement—promising high-value service and a satisfying ownership experience—was truly disappointing.
What ultimately resolved the issue was bringing the vehicle to Toyota in Brampton, where a technician immediately diagnosed a faulty valve—an incredibly common issue and an easy fix. The car now runs perfectly.
I’ve shared this story with everyone I know, and without fail, they’ve thanked me for the warning. Let it serve as yours, too: the true test of a reputable dealership is not just in the sale, but in the post-purchase customer care—and at Bolton Toyota, that care is non-existent. They’ve made it clear they do not value loyalty, and they’ve certainly lost mine. I’ll be purchasing my new Highlander elsewhere. Take the extra time and go to a dealership that stands behind their service.
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