1,566 Ontario Bentley/utils/common Service Centres

Customer service is very good Service department always - debbiegruszka

Customer service is very good Service department always fixes the issues and no problems after the service

Excellent service team, especially Mario D'Souza. - vc.karun

Excellent service team, especially Mario D'Souza. He is very knowledgeable and understands the problems and gives the best technical advice.

I recently had to utilize the extended warranty on my - Jen

I recently had to utilize the extended warranty on my minivan at Menzies Chrysler, and I was thoroughly impressed with the level of service provided. From the moment I contacted their customer care team, they were responsive, courteous, and knowledgeable, ensuring a smooth and hassle-free process . The service department- Elix Selvadurai efficiently coordinated the necessary repairs, and I was pleased to find that my claim was approved without any unexpected costs . This level of attention and professionalism made me feel valued as a customer . Overall, this experience has reinforced my confidence in both Menzies Chrysler, Elix Selvadurai and the value of investing in an extended warranty. I highly recommend their services to anyone considering a vehicle purchase or seeking reliable after-sales support

Hello everyone, I visited here Gateway Across Auto - RC

Hello everyone, I visited here Gateway Across Auto Planet August 18, 2025 Bramton for safety check for Van vehicle. My brakes are good and thick pads and Rotors original parts from Toyota parts. and I just replace October 2024.. He said the Advisor cannot pass until I don’t do brakes too. I told them in the first place that my brakes are in good condition But the advisor Vic’s name he said cannot pass the safety check if they don’t do the brakes. I said to Vic that ok, I buy only tires for $175 each and need for 4 tires and The brakes I do by myself. He said, He don’t want to sell the tires because I don’t do brakes with them. So I pull out my Van and I pay the service safety for $200. I paid that amount because I know that I am going to pay more for the brakes later. I know that they were scamming me. So I brought my Van to Toyota to see if I really need a brake service. We. Ensure the thickness all rotors and pads using the Ontario Safety check machine . And the Ontario Safety check Pass All Of The Above. Now I know that the name Vick and other Technician there are trying to scam me. I bought 4 set of tires for only $100 each only and the safety check they give me free. Be careful guys. if you go to this Dealer and you don’t know about cars. They rip you off for scamming you! That is my experience with them. I know about cars so they cannot scam me.

may 31 2025 the more expansive Oil change, $200 for Oil - mci

may 31 2025 the more expansive Oil change, $200 for Oil change rip off not going back ever

I've been a car owner for more than fifty years. - paul.dennis

I've been a car owner for more than fifty years. I can say unequivocally, that the best experience I've encountered in a service department, occurred at the Queensway dealership. In particular, Linda Shamana was instrumental in coordinating the service. Linda is extremely knowledgeable, courteous, and her ability to communicate is beyond reproach. It was a please dealing with Linda and her colleagues and Queensway Audi. Paul Dennis

Since 23 recommended a fluid consumption test when oil - cclarke

Since 23 recommended a fluid consumption test when oil changed. I went in recently to have one done, as Sante fe burning oil since 80000, it now has 110000 . I service it as recommended by manufacturer. I use synthetic oil. The test cost about $540. When it was finished they said they couldn't find an issue. They took my money but can't find a problem. I got in touch with head office which stated that the dealership would get back to me, that was last week. Also, someone took a fifty dollar amazon card from the dash, broke the air deflector on the hood and put the fuse box cover on wrong, it fell on my foot while driving. I am disgusted and disappointed. I feel totally ripped off. Also, they uber you out but you get yourself back, at least that is my experience.

Received great service. - Rachelle.barrette

Received great service. Darla and Scott were very friendly, helpful, answered all our questions and concerns. Took the time to make sure we were satisfied with our visit!

I put my Jeer wrangler in for peace of mind service. - Henry

I put my Jeer wrangler in for peace of mind service. I looked and noticed they did not rotate the tires and i am not sure they even did any kind of inspection. Everyone looked like they were half asleep there, Please avoid this location for service at all costs.

Worst Hyundai dealership is have ever dealt with! - ahlcr78

Worst Hyundai dealership is have ever dealt with! Had my Elantra towed to the dealer to get an evaluation done, due to an engine failure. Service manager claimed to Hyundai Canada car had no oil which caused the engine to destroy itself. The service manager also claimed he contacted me several times on the issue and also, claimed he had called me to remove my vehicle from the lot. However, the service manager never called me directly and, instead, had other personnel call me. This car always had oil changes done religiously. The initial call I received regarding the engine issue, I was told the level was down a litre, not empty! Even though I had yet to have Hyundai Canada make a decision, i was told to remove my vehicle, due to the lot have re-paving done and if I did not remove it, it would be towed. Again, not a call from the service manager, but, form one of the personnel working at the dealership,

Don't ever ever trust what they explain. - lee810rich

Don't ever ever trust what they explain. check all the documents carefully. words not same as papers

Many thanks to the team at Burlington Hyundai, especially - deacondack

Many thanks to the team at Burlington Hyundai, especially Mike C, Justin, Blaine, and the mechanics who solved the mystery of the check engine light on my 2018 Santa Fe Sport. Mike in particular kept us updated and assured us that the issue would be solved. And it was! Mike also said to call if anything else happens. Exceptional customer service!

Stay away from this location. - Michelle

Stay away from this location. Their service department is the worst I’ve ever encountered. Had a check up appointment on my new brand 2024 Toyota, and a change of winter tires. I’ve waited for 4 hours, no one got me one phone call for updates. Called four times, left messages as no one pick up the phone. When I finally picked up the car after 4 hours, I’ve noticed they reused the old muddy dirty plastic bags that I previously had on my summer tires to cover the winter tires. They xxxxed up my car interior. How cheap and crazy can you be to use the same muddy old plastic bags.? They supposedly to complimentary wash the car as well..my car looks as if someone spit on it. It’s stained and dirty. Also inside the car was smelling alcohol. Probably they drink as well. No one talked to me about anything that has been done to the car or to give me an assessment to the check up. They charged you and gives you xxxx. Don’t go to this Don Mills Toyota Dealership. I will never come back and will file a formal complaint. Horrible experience that will cost me extra money to clean the car. Stay away of this place.

Amazing service! - Happy Customer

Amazing service! Last time I was there, I dealt with Melissa (service advisor). She was totally transparent with by me walking me through the different service options available based on the vehicle’s mileage. Her recommendations were greatly appreciated. She was very kind and courteous and had a very positive attitude.

Durham Mercedes are my go to dealership for all my 2019 - Simon

Durham Mercedes are my go to dealership for all my 2019 GLA45 needs. Yes MB servicing isn’t cheap but your guaranteed good parts and service in my experience. Jak Kung Too care of my promptly my last visit replacing an OEM battery that lasted almost six years.

I have been coming to Oakville Toyota for maintenance and - Roy

I have been coming to Oakville Toyota for maintenance and service after owning the brand new 2018 Prius Prime, all through these years I have experienced some outstanding service from Rogelio Peralta and recently Lexia Owen. They went out of their ways to help and make sure the customers are totally satisfied. Thank them from the bottom of my heart. The are good communicators employing relevant and trending skills to show customers what they need to know about their circumstances. Job well done!

Brought my car to Acura Camco for a major repair and was - Nandy C.

Brought my car to Acura Camco for a major repair and was blown away by the service! Rikki, Luna, and Joe were professional, helpful, and transparent every step of the way. They made the process stress-free and earned my full trust — highly recommend them if you’re hesitant about dealership repairs!

I’ve been a loyal customer of Richmond hill Toyota for - Salah.K

I’ve been a loyal customer of Richmond hill Toyota for over 20 years, and purchased 4 different Toyota models and spent thousands of dollars on vehicle maintenance and service. Unfortunately, my recent experience is extremely frustrating and disappointing. I had a minor accident, in which someone one hit me from the back bumper. It was a minor accident as there was no damage or even scratches to my 2022 Corolla. Few weeks later my blind spot monitoring radar start showing malfunction on my dashboard (RCTA Malfunction) I took my car to Aurora Toyota, and they diagnosed that the rear radar bracket is out of alignment and needs to be fixed and then calibrated. And as I was in an accident it is not covered by Toyota warranty. Despite spending over $350 at Aurora Toyota for diagnosis and removal of the back bumper, I took my Corolla to Richmond Hill Toyota for a second opinion. Richmond Hill Toyota after diagnoses said to me there is an issue with the left side of the rear radar system and that JUST need recalibration of the rear bumper radar system to fix the issue with the blind spot monitoring system. Because it happened due to an accident, I was charged over $800 to fix the problem. (So, I thought they did) Just over 2 months later the same issue reappears on my dashboard. Took it back to Richmond Hill Toyota, they diagnosed that same issue but this time with the right side of the radar system. This time their Service Adviser told me in order to properly find out the problem they need to take the rear back bumper off and I have to pay $240 plus taxes before they do any work. I complained to the Leah Service Supervisor and spoke to her. I decided not to pay for the removal of my car’s rear bumper, as I believe it should be covered by Labour Warranty as Richmond hill Toyota did not diagnose or properly fix the issue in the beginning, and any work done should be fully covered by Toyota. I called my service advisor Amir and left a voicemail two days ago about my decision and told him to inform Service Supervisor Leah that I would leave a one-star Google review because of this. As of now posting this review no one even bothered to contact me to resolve the problem and the frustration this issue has caused me for the last few weeks. It has now been over six weeks since I posted my original review, and I have yet to hear anything from Richmond Hill Toyota. Despite the dealership’s habit of leaving generic replies under one-star reviews—likely to create the appearance that they care—my experience shows otherwise. The reality is simple: THEY DON'T CARE!!! If customer satisfaction truly mattered to Richmond Hill Toyota, six weeks would have been more than enough time to follow up and resolve the issue. They’ve lost my business for good, and I will not be returning to this dealership for any future service to my cars!

I am going to be taking my 2019 Suburu Forrester to a - georeid

I am going to be taking my 2019 Suburu Forrester to a private garage for service. I have read too many bad reviews by customers so i cannot trust them anymore to do my service. I spent 45k on my Forrester new & now i can't trust the dealership. sad.

These clowns just scammed my 83 year old mother for a - dkirk1470

These clowns just scammed my 83 year old mother for a "safety inspection" that she didn't need. AND told her it didn't pass due to needing rear brakes which is complete xx. AND they charged her $325!!!!!!!!!!!!!!!!!!!!!!!!!!! Safety inspections in Ontario run $150 max. All my mother wanted to do was buy out her lease. She doesn't need an inspection for that. Heads are going to roll.

I took my Palisade for service and I met with Amneet and - mukesh.baichan

I took my Palisade for service and I met with Amneet and she was extremely helpful and her personality was extremely good. I will definitely go to her for my next service 👍

Mountain Hyundai’s customer service? - wrong_guy_to_wrong

Mountain Hyundai’s customer service? A true comedy of errors. Tried to get a warranty claim covered—boom! Suddenly I’m starring in a $3000 “Oops, that’s not covered” scam drama. Meanwhile, the TSB is waving hello like, “Dude, it’s totally covered.” If you want a laugh and a lesson in how to lose customers fast, this place is your go-to!

I am extremely happy with everyone, they are extremely - Wawa53

I am extremely happy with everyone, they are extremely helpful with all my needs. Friendly and courteous service it is a real pleasure talking with the service department.

I normally don’t leave negative reviews, but my recent - Raid

I normally don’t leave negative reviews, but my recent experience with Budd’s BMW in Oakville left me with no choice. I brought my vehicle in last week due to an ongoing brake warning. They ran diagnostics and concluded the issue was low brake fluid, a problem you’d expect could be identified without the need for a full diagnostic. More concerning, they strongly recommended three differential fluid flushes based purely on mileage. I declined at the time, only to later discover that all three services had already been performed six months ago at the same dealership. This raises serious concerns about either the accuracy of their service recommendations or the integrity of their practices. I reached out to the same service rep who had communicated with me previously (Madelyne R.) to seek clarification. After one initial reply saying they would look into it, I received no response to four follow-up texts over 10 days. If this was a mistake, it should have been acknowledged promptly with clear communication and an apology. If it was intentional, it speaks volumes about the dealership’s business practices. Either way, this experience was unacceptable, and Budd’s BMW has permanently lost my trust and my business. I will also be reaching out to BMW Canada to have this matter investigated further.

Be careful. - Mad Mike

Be careful. I've had 3 bad experiences with this dealership, all with personnel - the tech work has been excellent. They service my 85-year-old mother's late model Mazda. The car is 4 years old and has less than 40,000KM. 1) When it goes in for oil changes, they want to do the recommended service. last year at 36 most, they called me for approval to do the 36mo service. I looked at the manual and said sure. When we picked up the car they had done $700 worth of work over and above. This included changing an air and cabin filter they changes 6 mos/5,000km prior for $150, a brake fluid flush, coolant flush and brake cleaning. I called back asking why - they said it was approved, that was their service department's recommended 36K service, not Mazdas. 3 mos later we went to buy out the lease. A sales rep kept harassing my octaganarian mother into a new lease. She was trying to sell her the ultimate peace of mind comes from having a new car with fewer dependability risks. They wanted her pristine leased car because it had 30,000km and they thought she'd walk from the $19K buyback on a car with a tradein value of $35K. Then last month (Jan 2025) , another oil change - rather odd as services had been 12,000KM, this last one was 5,000km. It appears they reprogrammed the her oil service interval to 5,000km, not an uncommon trick done on unsuspecting customers. Again there was a recommendation for extra work. They told her at 40,000KM the recommended maintenance included a wheel alignment, brake cleaning, mechanical inspection, and a full electrical inspection and service. another $700 of extra work.

I was at the dealership dropping off my vehicle for - MK

I was at the dealership dropping off my vehicle for service when I hear one of the staff on the phone yelling at a customer. The staff member was very rude to the Person on the phone. Absolutely horrible had I not needed the serving I was booked for and time constraints I would have walked out. I have since found a new dealership to service my vehicle. I have since learned the staff members name was Anna. She definitely needs help with her customer service skills. No person should be talked to that way.

We had a situation where the 2. - dcdragos_3

We had a situation where the 2.4 l motor of our SantaFe 2013 needed to be replaced due to P1326 Engine code - known issue. Myers Hyundai handled this flawlessly. From doing the motor inspection and submission to Hyundai Canada and keeping us informed all along the process, to looking what else can be replaced/swapped at minimal cost to us, to make this 220k+ car tip top shape again, they were top notch ! They did a serpentine belt replacement at no labor cost (needed to be swapped from old motor to new motor anyway) and suggested steering rack & pinion change to avoid safety problems + AC lines replacements as they were leaking. Not the cheapest (4400CAD $ & charge for rack & pinion and serpentine and AC lines change + 400$ motor inspection), nut top notch service. Kudos to Nicola, the service manager for being in our corner for the submission with Hyundai Canada. And, above all, a 6 out of 5 rating for Cora, our Service Advisor, for outstanding customer support! Folks like Cora, going the extra mile, making you feel you're in your neighborhood garage, make the difference! Kudos to you!

I had an appointment in 15 minutes, I went to the service - barlas32

I had an appointment in 15 minutes, I went to the service right on time and they immediately took my car in, didn’t lose a second at all. The vehicle was serviced super fast, the staff especially Tom was super welcoming, helpful and supportive. I’m glad I chose VW Oakville to buy my car! I recommend this service.

Received excellent service from heffner toyota. - ganeshan r

Received excellent service from heffner toyota..My service advisor Chen gave me excellent communication and worked hard to repair my vehicle.

Many Thanks to Pathway Hyundai Service Department. - traceyandtom

Many Thanks to Pathway Hyundai Service Department. Away from home (900 kms away) and with an issue, called on a Friday morning, not expecting much of a chance of getting in for service. Advised me to bring vehicle right over and explain situation to Service Manager, Jason Green. Great guy, great conversation and he advised they would squeeze me in due to travel circumstances. Delivered as promised, back on the road home with concerns addressed. Thanks again. Tom McClelland