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Premier Cadillac

Windsor, ON

4.2
13 Reviews
Call Dealership (519) 969-6000

500 Division Rd

Windsor, ON

N8X 5C4

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13 Reviews of Premier Cadillac

May 10, 2024

Fast friendly efficient service. Don’t push it. At least I answered the survey. Ok More

by Sandylaneduncan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t know their names
Report | Print
May 14, 2024 -

Premier Cadillac responded

Hey Sandy, thank you for leaving such a good message. we are not gonna push it. Hope you have a great day.

Helpful
May 08, 2024

My experience was excellent in terms of the sales department. Paid attention to detail and delivered my car on time More

by Nat Milana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlean Moore, Jordan Smith
Report | Print
May 14, 2024 -

Premier Cadillac responded

Thank you for taking the time to leave an awesome review we’re glad to have been of such great service to you. We will definitely pass your message along to the team.

Helpful
May 05, 2024

Good dealership. The staff was good. Shout out to James and Marlene. Very professional salespeople More

by drossi
Recommend Dealer
Yes
Employees Worked With
James , Jordan Smith
Report | Print
May 07, 2024 -

Premier Cadillac responded

Thank you for the amazing response! We’re happy that we were able to meet your expectations!

Helpful
May 01, 2024

I went in for a scheduled oil change. Employees were friendly and helpful. While waiting, employees walking by always acknowledged me, one even offering to get me a coffee or water. Nice! More

by NED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t know any employees name in service dept
Report | Print
Helpful
April 30, 2024

The dealership is very friendly very knowledgeable easy to deal with and location is very good More

by bszekely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corridor santrosia, Jordan Smith
Report | Print
Helpful
April 30, 2024

Car was picked up on time, service was performed as requested and car returned in a timely manner. More

by oldgzzrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black Cap driver, Katie Black, Jordan Smith
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Helpful
April 30, 2024

Great service and smooth process of buying my new Cadillac. Tarell was so helpful and answered all my questions. Definitely will recommend to friends and family members looking for a new vehicle. More

by Mariam sbeiti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarell
Report | Print
Helpful
April 26, 2024

The staff was very knowledgeable and informative. They were polite, friendly and thorough in their multi point inspection. More

by Kdrenaud22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Report | Print
Apr 29, 2024 -

Premier Cadillac responded

Thank you for the great review. The team we be pleased with your feedback. Thank you

Helpful
April 25, 2024

They need new management. I have zero confidence in the current group, having been disappointed repeatedly. More

by Carolyn.butzer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not going to name anyone in particular
Report | Print
Apr 25, 2024 -

Premier Cadillac responded

Hi Carolyn, Thank you for taking the time to leave us a review on your experience. We in fact do have a new service manager her name is Kristina Card. Please feel free to reach out to Kristina at your earliest convenience at 519.969.6000

Helpful
April 25, 2024

It was yet again a disgusting experience filled with rude employees and terrible customer service . More

by Ironwill360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and service tech all three very rude and abusive. This has occurred 6 of 7 visits since buying the car from them , Jordan Smith
Report | Print
Apr 29, 2024 -

Premier Cadillac responded

Hi Ironwill360. We’re sorry for your experience, please feel free to reach out to us at 519.969.6000 ext 222. Thank you

Helpful
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