162 Ontario Ford Dealers

Decided to try the financing with Stephanie. - tinaandderek76

Decided to try the financing with Stephanie. She told me she had a variety of types of lenders, beyond banks who work with odsp and child tax.. took two weeks to get the denial. I waited and finally called. I’m glad you called. Denied without a co-signer. (Also now my credit score took a hit)I obtained a private loan and she wanted to meet to preview vehicles. Not after letting me wait two weeks!

Very satisfied with my new Ford Edge. - Jim Thompson

Very satisfied with my new Ford Edge. Brad in sales was great to deal with!

Run as fast as you can from this Dealership - Solly

I wouldn't buy a used bicycle from this dealership.....attitude plus. Even the receptionist chats with friends for 10 minutes before you are acknowledged. Zero assistance....all salespeople are out....new car wash offering first time try for free....but do not honour unless you buy a new car...Huh ?????? Prices are much higher on vehicles than other Ford Dealerships in York Region....service repair....you will need a loan when retrieving vehicle. A resident of Stouffville for over 40 years....the previous Ford Dealership owned by Larry Cotter like night and day compared to Houston Ford. Save your $$$ and run to another Ford Dealership.

The best dealer ever ...’’We had order 2021F150 lariat... - Gurdev kullar

The best dealer ever ...’’ We had order 2021F150 lariat in last (oct 2020 )and they promised us that it will arrive in jan 2021. And we got right on time . Big thanks to Ferhaan. He is the best salesman . He gave us really good deal .😊😀

New or used, always top notch to deal with, have - rashelton

New or used, always top notch to deal with, have purchased 7 vehicles here, great personal service.

This is the most incredible dealership ,of any brand i - rodical55

This is the most incredible dealership ,of any brand i have experienced. I have bought many vehicles and dealt with many. Nobody has come close to the sale and more importantly after sales service. i would give them 10 stars if i could.

Read entire purchase contract before signing anything. - chucktheresac

Read entire purchase contract before signing anything...I got 'sold' bogus insurance for extra $500 that was never mentioned before I signed. I'm out the money but I get a fraction of my purchase price back(max$7500) if I loose my job or license because of a medical disability and have to return the car....

I leased a 2020 Ford Edge from Hunter. Ford last... - Zakos

I leased a 2020 Ford Edge from Hunter. Ford last Thursday, Oct. 8. I have leased several vehicles at that dealership over the years with the same results- quality service, tailored to my needs and budget with no haggling or game playing. Scott and Brandon combined once again to, dare I say it, make the experience pleasureable and satisfying😀 Kudos to them both👏🏾 Paul Zakos

Great friendly personable service. - Stevepowerredneck

Great friendly personable service.The only place to go.customer service is second to none!

Every time something is wrong and fixed, we have to take... - Peter

Every time something is wrong and fixed, we have to take it back as the mechanics break something else. Numerous times. So sick of it!

Simply the best - DJ

Because I travel a lot both me and my vehicle have special needs. Mainly timing for service. I am in for service every 5 to 6 weeks and Polito always finds a time that fits into my schedule and has me back on the road in as short a time possible. Keep up the great work.

Amazing Service - Rex69

I call my dealer at 9:30 pm at home on a Friday night and his response was I can meet you at the dealership at 9:00 am and open up the parts department for you ( they are closed Saturdays in the summer) that a 10 star service in my book. Thank you Mark and Larry Pringle for taking care of business.

best tire price - tbsman

I was surfing the net for replacement tires on my 2012 kia rio, original tires from factory very poor, they wore out in under 30,000 km. Anyway I somehow got into the Ford tire site,where you could price tires from Ford dealers in Ottawa area. Phoned a bunch of them and Darcy at A and B gave me a very quick quote that was $90.to $120. cheaper than any other dealer and $150.cheaper than CTC. The tires had to be ordered in ,and Darcy said maybe the next day, then we could set up an AM appt. later in the week to install. I was off that Mon. and I was touring around so I dropped in to get the paper quote so I wouldn't get any price surprises when I went to pay.(I like to get out the door quotes),got there about 2 pm after placing the order at 10am just to get the quote. What do you know,the tires were in and an hour later installed ! Needless to say I was quite pleased! Darcy and the crew were very professional and talk about quick! I'm a very happy tire shopper,getting exactly the type and brand of tire I wanted at a great price! All I had to do was place about 4 phone calls,then same day service ! I can't recommend A+B Ford more highly ! Don't know if they made any money on the transaction but they made me a very happy customer. I'd go back again for sure!

Awesome and friendly service team. - HRShar

Awesome and friendly service team. I drive out of my way to use this dealership vs Kanata Ford.

I LOVE MY SCARLET (2019 NISSAN SENTRA SV) - SCARLET

I HAD SEEN THE AD ON KIJIJI FOR A NEW 2019 NISSAN SENTRA SV WITH SUN/MOON ROOF. THE PRICE CAUGHT MY EYE AND THEN THE SPECS, COLOUR AND SUNROOF DID THE TRICK. I E-MAILED AND THE RESPOND TIME WAS ABOUT 10 MINUTES. THEY WERE GOING TO DELIVER THE CAR TO ME, I THOUGHT IT BEST TO PUT THE KM'S ON THE CAR MYSELF. I ARRIVED A DAY EARLY AND THEY SET ME UP AT A NEARBY HOTEL THAT ALSO SERVED BREAKFAST. THEY PAID FOR THE ROOM. THEY WERE VERY ACCOMMODATING AND ALSO GAVE ME A CAR TO DRIVE AROUND IN WHILE MINE WAS BEING EQUIPPED WITH ALL THE GOODIES I HAD, PURCHASED FOR THE CAR. I LOVE THE COLOUR, SCARLET EMBER. I'VE NOW NAMED MY CAR SCARLET. I WILL DEFINITELY BE BACK.

STELLAR SERVICE - FortFluff

I have had nothing but positive experiences with Dingwall Ford! Today, I had my Ford Explorer serviced today and as usual the experience was GREAT. The greeting by the service department personnel is always 'first rate', and of course the service itself is outstanding. The price for the services performed is FAIR! THANKS Dingwall Ford!

dealer raised price of car/ no explanation,does not return c - Rex

This dealer had a 2014 Lincoln Mkz listed for $23,330. I called and spoke to Bob in used car sales. He said he would send pics of damage to vehicle and more info on vehicle. After two days and no call from Bob,I called again leaving my name and number- Still no returned call. The following day I noticed the car was now listed at $24,777!!!! I thought that buying from a dealer would provide some level of honesty. Boy was I wrong!!! Potential buyers beware From my experience this dealership is both unprofessional and dishonest

Exceptional customer service! - Bruce

I arrived at Embrun Ford without a service appt for my 2017 F-150. The fantastic staff at Embrun Ford greeted me and welcomed me in without delay. Within 50 minutes they were able to correct the issues and have me on my way. Absolutely exceptional customer service! I will recommend Embrun Ford to all my family and friends. Thank-you again!

OVER THE TOP SERVICE - carowner

Brought my 2010 ford truck in to rectify a noise coming from the rear differential. I asked the service department to change the fluid to hopefully resolve the problem. After leaving the truck there I went home. Later the service department called me to inform me that after looking over the differential with a stethoscope and checking the bearings that it was not the problem at all but the tires causing the noise. I was then picked up by their shuttle service to collect my truck. Being quite prepared to pay for their work, I was pleasantly surprised they were not charging me anything! Please note that the truck was not purchased from this dealership. I must also mention that the service person ( Jerry Meneray ) was very accommodating. This experience has convinced me to make my next purchase from Lambton Ford.

I purchased a 2019 Ford F150 truck through Tim.  The sale... - Lesley090963

I purchased a 2019 Ford F150 truck through Tim.  The sale went smoothly but I wasn't  told the truth about the trucks capabilities.    Being a woman and knowing nothing about motors and gear ratios, I was relying on my salesman to be honest with me which he wasn't.  The truck has the wrong gear ratio in the rear end for what I need.  When I sent an email complaining,  I was totally ignored.  Very poor customer service in my opinion. In addition to that the truck has a motor issue....it burns oil!  This  was a common problem with the 2018 V8 5L motors but at the time of purchase, I was 100% assured that this problem had been fixed with the 2019.models.  Wrong, this truck has the problem.  Ford has said they will fix at their expense but before they do,  I have the headache of going back and forth to the dealer to have the oil checked by their mechanic to prove the problem exists.    I bought a new vehicle because I didn't want to have the headache of the repairs you encounter with older vehicles.  I would never purchase from Moynes again. 

Over 20 Years of Great Service - Eric

We just bought our 7th vehicle from Northern Ford through Aaron Scully. We have always found him to be very pleasant, knowledgeable, and fair. That's why we continue to go back to him for any Ford products. The knowledge is especially important with all the higher tech features in the new vehicles. He has always taken the time to review the features of the car/truck with us. On our recent purchase, he went above and beyond what would normally be expected. If you are there for service, Debbie will look after you with a smile, while the dealership renovations now make it a great place to relax while you wait.

I'd never buy a car here. I responded to a promotion,... - kickinchicken

I'd never buy a car here. I responded to a promotion, and then never got it. First of all - when I called back, the dealer never picked up - either at reception or at the sales rep's extension. Then I I answered a bunch of the dealer's questions. And they never helped me. I was simply asking what the special offers they had with F150 pre-orders. I can't stand this type of service - where they just try to collect information and don't actually help you. I'd hate to see what after-sales service is like.

Great Ford Service - Queenie

I am very pleased each time my vehicle is maintained by Urban Ford in Arnprior. They have stood by there customer service each time. Very friendly staff and do the work in a timely manner that pleases me. I will most certainly will my buy my next vehicle from this dealership without hesitation.Thankyou to Gary and Pat for making us feel like family and Urban Ford. Angela Coady

I took my F-150 into to Wayne Pitman. - Michael

I took my F-150 into to Wayne Pitman. $450 later....my truck still had original issue. Needed to take it to yet another dealer. I asked Wayne Pitman to refund my diagnostics only. I gladly pay for work that was done...but in fairness I shouldn't had to have paid twice for diagnostics. Sarah fully agreed and was quite nice. However...she was overridden by Andrew. The plaid jacket arrogant smile with his hand reaching into your pocket. Why do dealerships hire these uncaring kind of managers? It get old and frustrating.

Is this a "Bait and switch"? - Nothappy

Made appointment, we drove 2 1/2 hrs to dealer when arrived salesman said that the car was sold and he could show us others.

Excellent service and friendly staff. Every experience... - F150

Excellent service and friendly staff. Every experience has always been a good one. Expert diagnoses and many parts in-stock so didn't have to wait long for repairs

brokedown - jazzmancandu

The service department got me right in and fixed up for a reasonable cost. They had the parts I needed in stock and was able to finish my trip with no further issue. Definitely deal with them again.

Although it was the price of the vehicle that drew us in... - Joel & Kari

Although it was the price of the vehicle that drew us in to Lally, it's the team that will keep us coming back! Nick is an incredibly well rounded, informative salesman willing to inform and educate, answer any and all questions, and went above and beyond with all of our requests. He made himself available to us via email, text, and phone, and stayed late to accommodate our schedule. When Nick didn't know the answer, he was truthful with us, took the time to find out, and disseminated the information to us in a timely manner. Erin in finance was personable, friendly, and kept in contact with us via text. She too was a wealth of knowledge and is incredibly efficient at her job. Tom was so kind as to allow us to borrow the vehicle we were considering purchasing over night which clinched the deal for us! He also made a point to follow up with me upon delivery of the vehicle and thanked us again for our business. I was impressed with Lally's COVID-19 policies in that a sign was posted on the showroom door "mask required", there was a sign in sheet being utilized for potential contact tracing, the staff were wearing masks, there was hand sanitizer available every where we looked, and there was a clear divider at each desk for even further protection. Thank you all for making this experience safe for us and our community! Sincerely, Joe l& Kari

I purchased my 2012 RoadWarrior 415RW TRX RV in... - sakkit

I purchased my 2012 RoadWarrior 415RW TRX RV in Saskatoon, Saskatchewan in May 2012. Given my work, I was transferred to Windsor, Ontario in August 2012. On April 29th I contacted Rick who is the Service Manager at Renaud RV in Harrow, Ontario and explained the issues I was having. Namely a broken wheel well flare / mud guard, and the decals were pealing on the front cap. Rick advised that I did not have to bring the trailer in, and that photo's would suffice. I sent the photo's and he advised that he would order the parts from Heartland RV. I contacted him at the end of May, to see if he had received the parts, and he advised that he had not, and that he would call to get me in for service when the parts arrived. Finally I contacted him today (June 27th) and he advised that the parts were now in, and that I could bring my trailer over next week to have the service completed. However he advised that Heartland was only going to pay for 2 hours of labour, and that the decals would take his guys a lot longer than that and that he would be billing me for several hours of labour even though this was factory warranty work. I was astonished and questioned him on this given the fact of the factory warranty. He advised that it is what it is and he was not going to lose money because my decals were peeling, and that I would have to pay no matter what. He advised that because I purchased the RV from another dealer, he did not care about the service work on my trailer, and that if I had bought the trailer from him, it would have been a different story. I explained that my job transfers me around a lot, and i could not control where I bought my RV from, he did not care. Rick replied "you cannot just jump around from dealer to dealer, and expect that everything is covered". I questioned if I should call Heartland to figure this out, and Rick advised that he thought I should. I contacted TRX RV in Saskatoon, and they advised that there was not much they could do, but that I should call Heartland Customer Service. I did and spoke to Jamie Justis with Heartland Customer Service who was very helpful and understanding. Jamie advised that from what he could see on his records, the work had been completed by Renaud RV already, the file was closed, and Renaud RV had been paid already. I assured Jamie that Renaud RV had not even seen the trailer yet, never mind completed the work. Can anybody say "FRAUD"! Jamie contacted Rick at Renaud RV. Jamie called me back and advised that everything was fine now, and that I should contact Rick, and that things were now figured out as far as the factory warranty being covered. I contacted Rick, and immediately he was confrontational and antagonistic. I advised that I understood everything was figured out, and he advised that it was and he would "do me a favor", and do the work for me. He advised that I was "taking food off of his plate", but that he would "do me a favor", and do the work for me anyways. I confronted him with the fact that he was not "doing me a favor", and that i had purchased a $70,000 trailer with 1 year factory warranty. Rick did not care. I questioned whether I should put the decals on myself, and he responded "you can if you want". I confronted Rick again, and told him that if this was going to be his attitude towards service, why does he not just stop dealing with Heartland, and he advised that he wished that he could stop dealing with Heartland. Given the fact that Rick was obviosuly not interested in doing the work on my trailer, and very obviously not in need of my custom, I feared that he may do a rush job, and not fix my $70,000 brand new trailer properly. As well if they were willing to defraud Heartland, I am sure they would not think twice of screwing me. I contacted Jamie again with Heartland who advised that he would figure out something whereby I would get sent the parts directly, and I could find a "reputable" dealer to install them, and they would pay the labour as required. Thankyou Heartland.....and Jamie! Stay away from Larry Renaud RV!

I own a 2008 ford escape, that currently needs $800.00... - laceyg

I own a 2008 ford escape, that currently needs $800.00 worth of work. The steering shaft torque sensor went in it. You can only buy it from ford for $425.00, then about 3-4 hours of labour. When I googled this issue, apparently it is a recall for 2008-2011 ford escapes.. mine doesn't match the recall vin number but has the same issue. This should be looked into and possibly expanded to other vin numbers. Listowel Ford was equally as awful to deal with as it was to deal with Ford Canada. I was told a tech could verify it was that sensor but it costs $135. When it's been verified by 2 other parties. I am now out of a vehicle and won't be able to get to my physio and concussion therapy.