19 Ontario Audi Dealers

Thanks James Fall! - Majorpappy

Thanks James Fall! Appreciate the service we get from the team at Audi London for our Q5. Your Department always delivers.... incredible service always within the time promised! Take care. We'll see you in November for our A6 pampering session.

They are quick to respond and very helpful. - Ravi

They are quick to respond and very helpful. This was my first experience with this dealer and no complaints. Thank you for your excellent customer service.

After total loss my RX350 2nd time, I decided to change a - Evanne

After total loss my RX350 2nd time, I decided to change a different brand car. We look around different brands, finally chose Audi Q5 to our new car. Audi Midtown has a very good rate good deal recently, so even we are first time going there, we already decided to get the contract. If anyone wants to change a new car (not easy to be stolen), Audi it's very recommended. And I will also recommend you guys to go find Elliot Lam the sales representative, who service us. He is very professional,efficiency,friendly and helpful. Go for him, will be good👍🏻.

Friendly & professional staff. - hamid.farrashi

Friendly & professional staff. I was in and out very quickly. I was able to get a loaner car for the day.

Both Will and Mark Lopez are patience and helpful. - helenlee8

Both Will and Mark Lopez are patience and helpful. I have a very good experience with them. Mark is very dedicated to his job and always make us happy!

Just a heads-up to anyone thinking of taking their - Disappointed

Just a heads-up to anyone thinking of taking their vehicle to Downtown Audi: I ended up spending nearly $2,300 on what should have been a fairly minor service and some exploratory diagnostics—only to be told I’d need over $5,000 more in repairs, with still no clear answer on what the actual problem was. I brought my Audi SQ5 in after getting an “air suspension malfunction” warning. I paid $220 for a diagnostic, expecting some insight—but they couldn’t tell me what was wrong. I didn’t even get an update until late in the day. They suggested replacing the battery and checking the wiring, which I agreed to, hoping it would finally get to the root of the issue. It didn’t. Days later, I was told they still didn’t know what was causing the problem but wanted thousands more to replace a wiring harness. At no point was there a confident diagnosis—just more guessing. What really pushed me over the edge was the lack of support and transparency. I wasn’t offered a courtesy vehicle and had to chase down basic updates. When I asked for copies of my personal information—including any call recordings—they flat-out refused, even though I never gave consent to be recorded in the first place. (For anyone reading this: you do have the right to request this under Canadian privacy law, PIPEDA.) I’ve had other frustrating experiences here before, but this one sealed it. I’m taking my car elsewhere—and I strongly suggest you think twice before trusting this dealership with yours. You deserve honesty, real answers, and to feel like your time and money matter. Sadly, I didn’t get any of that here

Be warned when servicing your car at this dealership, our - pjwoz

Be warned when servicing your car at this dealership, our issue dates back to 2022, we were unable to fuel our car, fuel was spilling back out, pressure build up in tank, terrible fuel fumes coming out of car, tried numerous gas stations, then car died, had it towed, after three + days at the dealership we were told fuel tank needed to be replaced, everything but the fuel jet pump was checked, even though this was a known issue by Audi Canada and most dealerships, and has now become a safety recall, we were hit with a $2400 bill, of which $1600 was labour, dealership refused to provide detailed diagnostics report, and not willing to reimburse even though it has become safety recall and also a class action suit in the United States, very shady and crooked billing practices!

Dishonest underhanded did not honor my purchase - Sterlingtech

Dishonest underhanded did not honor my purchase agreement. They tried canceling it and giving me back the money and after 2 weeks of being completely ignored by their entire staff I had no choice but to hire a lawyer and finally Chris Lang replied saying he was too busy. They don't respect people's time. They don't have respect for themselves to behave in such a dishonorable disgusting manner. It's all about money. No attention to customer care or integrity

Audi Mississauga failed me badly. - purush

Audi Mississauga failed me badly. Brought my well-maintained Audi Q7 (27,500 km, under warranty) for a routine safety inspection. They failed it on dubious grounds—claiming I needed $2,155 worth of brake and alignment work. An independent, Ministry-approved inspection the very same day passed the car without issue. They kept my vehicle for over 5 hours (a job that normally takes 1–2 hours) and then suggested I return it to Audi for “better equity” instead of completing my private sale. This, combined with their inflated repair quote, looks like a clear conflict of interest and bad-faith practice. As a long-time Audi customer, I expected integrity. Instead, I got pressure tactics, delays, and unjustified failure. Strongly advise caution before trusting Audi Mississauga with inspections.

Very horrible experience with this dealership, from sales - dontshopataudi

Very horrible experience with this dealership, from sales to the body shop to the general manager. If you ever bought a vehicle from Michael Silverstone I would look into whether there is a carfax claim that was conveniently registered after the carfax proof was printed.

I spent days back and forth on a purchase of a certified - Shawn Gusz

I spent days back and forth on a purchase of a certified pre-owned 2021 Audi RSQ8 with 25K (a $127,000+HST Purchase). There was a notable miscommunication and the vehicle was not as described when I went to pick it up. The deal was dead and I was extremely frustrated due to the lost time. While this may sound like a negative review, what sets a dealer apart and gets them from 1 star to 5 is how they handle a bad situation. An unreputable dealer will simply brush you off and not be concerned about their reputation. Audi Niagara's management team got involved right away when they discovered my frustration and not only worked to fix their process and policies on how they handle issues like this in the future, but worked with me tirelessly to get the deal done, making the appropriate concessions on the vehicle to account for the initial experience. THIS is what sets a good dealer apart from a bad one, how they fix problems and address customers concerns. Any dealer can more or less be A+ most of the time, but when you get one that works hard to make sure they put every effort in to make a poor experience a good one, that's when a review like this becomes even more valuable and relevant. Excellent recovery to the team at Audi Niagara.

Went to Newmarket Audi to lease a new vehicle. - james

Went to Newmarket Audi to lease a new vehicle. The sales person (Kevin) was very helpful and knowledgable. He answered all the questions we had and was pleasant to talk to. I would highly recommend anyone looking for an Audi to see him.

Terrible experience with Audi Hamilton. - JohnDoe93

Terrible experience with Audi Hamilton. From the sales person (Steve D) who completely avoided calls, emails, or any type of communication. The service provided even after requesting not to deal with that particular individual who was more interested in flaunting his 5 star customer service review posted and framed on his desk, and to taking phone calls about his side business...The GM was also no help and would not even show face when I came to pick up the vehicle. Overall the experience from Audi Hamilton left such a sour taste in my mouth, I would never even consider purchasing an Audi again let alone provide any sort of business to Audi Hamilton. One of the worst dealer experiences ever! I would and have encouraged others to leave or not even entertain Audi Hamilton and check out the other Audi dealers than to put up with being treated the way you get treated by Audi Hamilton. Audi Canada should be ashamed of the customer service provided by Audi Hamilton.

I had purchased a certified pre-owned A3 from Cameron - Rob

I had purchased a certified pre-owned A3 from Cameron (Salesperson) and Tammy (Finance manager) in 2023. At time of purchase they both confirmed I had 3 years of service included including 1 major and 2 minor. After 1 year, in 2024, I went for oil change (minor service) and Melanie the service associate also confirmed next year I'll have my major service included. But come 2025, Audi Durham blatantly refused to cover my service costs and asked me for payment! Talked to Jeff the service manager as well as reached out to Keith (sales manager) to resolve the issue but to no avail. Never buying again from them. If you do end up buying pls make sure to have everything in writing or maybe record them. They can turn on their words anytime and in my experience cannot be trusted.

On Friday June 27th, 2025, I drove my Audi A3 TDI to Audi - v.wboss

On Friday June 27th, 2025, I drove my Audi A3 TDI to Audi Windsor for a routine Oil Change and complimentary multi-point inspection. I enquired as to the cost of an oil change and was advised, that cost would be $319 plus tax, so a total cost of roughly $400. I was advised that all Audi dealerships operate individually. I spoke to the service consultant, that I have paid $285 for an oil change at Audi Brampton. I was also told, because my Audi A3 TDI has high mileage, the cost of an oil change is higher. my car is not in a state of poor condition, where it is unsafe for the road, yet as a Audi driver, the mileage on my vehicle has an impact on the cost of a routine oil change. At this point I advised the Service Consultant that I no longer want the oil change and to pull my vehicle out of the service bay. I also advised the Service Department, to delete my personal information from their system, as I will no longer, bring my car in for any type of servicing. I would rather have my car towed to Brampton Audi or driven there. The feeling that I had was that some dealerships prioritize profit over customer satisfaction.

I just picked up my 2019 A6 from Audi Brampton. - jacob

I just picked up my 2019 A6 from Audi Brampton. This is my 4th Audi, but first from this dealership. I loved the buying experience and the entire process! Alejandro was great and provided necessary advice and recommendation. Thank you to the entire team for the exceptional customer experience!!

One of the worst dealerships around. - Q4-etron driver

One of the worst dealerships around. They charge $2.50 for windshield wiper fluid when it’s not asked for, as well as cabin fluid. The dealership notes that this part of their standard policy to charge these extras without telling customers. Don’t purchase or service your vehicle at this dealership.