19 Ontario Audi Dealers

The staff is always friendly and courteous. - akar1961

The staff is always friendly and courteous. The service department is second to none. Very pleased.

The service was very timely with both the check-in and - sutherland.49

The service was very timely with both the check-in and completion on time or ahead of schedule. The consultants were very knowledgeable and exceptionally courteous.

After total loss my RX350 2nd time, I decided to change a - Evanne

After total loss my RX350 2nd time, I decided to change a different brand car. We look around different brands, finally chose Audi Q5 to our new car. Audi Midtown has a very good rate good deal recently, so even we are first time going there, we already decided to get the contract. If anyone wants to change a new car (not easy to be stolen), Audi it's very recommended. And I will also recommend you guys to go find Elliot Lam the sales representative, who service us. He is very professional,efficiency,friendly and helpful. Go for him, will be good👍🏻.

Alessandra Verduci was very professional and helpful. - Clint.Miranda

Alessandra Verduci was very professional and helpful. They had found issue with the vehicle and assured it would be addressed quickly as possible

Went to Newmarket Audi to lease a new vehicle. - james

Went to Newmarket Audi to lease a new vehicle. The sales person (Kevin) was very helpful and knowledgable. He answered all the questions we had and was pleasant to talk to. I would highly recommend anyone looking for an Audi to see him.

Just a heads-up to anyone thinking of taking their - Disappointed

Just a heads-up to anyone thinking of taking their vehicle to Downtown Audi: I ended up spending nearly $2,300 on what should have been a fairly minor service and some exploratory diagnostics—only to be told I’d need over $5,000 more in repairs, with still no clear answer on what the actual problem was. I brought my Audi SQ5 in after getting an “air suspension malfunction” warning. I paid $220 for a diagnostic, expecting some insight—but they couldn’t tell me what was wrong. I didn’t even get an update until late in the day. They suggested replacing the battery and checking the wiring, which I agreed to, hoping it would finally get to the root of the issue. It didn’t. Days later, I was told they still didn’t know what was causing the problem but wanted thousands more to replace a wiring harness. At no point was there a confident diagnosis—just more guessing. What really pushed me over the edge was the lack of support and transparency. I wasn’t offered a courtesy vehicle and had to chase down basic updates. When I asked for copies of my personal information—including any call recordings—they flat-out refused, even though I never gave consent to be recorded in the first place. (For anyone reading this: you do have the right to request this under Canadian privacy law, PIPEDA.) I’ve had other frustrating experiences here before, but this one sealed it. I’m taking my car elsewhere—and I strongly suggest you think twice before trusting this dealership with yours. You deserve honesty, real answers, and to feel like your time and money matter. Sadly, I didn’t get any of that here

Rahul Narang was great, he ensured that i got the best - 4Rings

Rahul Narang was great, he ensured that i got the best possible experience when I purchased my 2020 Q8. The vehicle has been amazing so far! I specifically wanted a Q8 with these options and Rahul and his sales managers were very transparent regarding the service history and reconditioning work done to the car. Will strongly recommend my friends and family to come here.

SAFETY WARNING – DO NOT TRUST AUDI UPTOWN OR SALES - alen

SAFETY WARNING – DO NOT TRUST AUDI UPTOWN OR SALES MANAGER KEVIN GALINDO i strongly urge anyone considering doing business with Audi Uptown to think twice—especially when it comes to purchasing a Certified Pre-Owned (CPO) vehicle. Based on my experience, this dealership cannot be trusted, and sales manager Kevin Galindo does not stand behind the work they sell or certify. In August 2024, I purchased a 2021 Audi RS7 from Audi Uptown, presented to me as a Certified Plus vehicle—a designation that is supposed to guarantee thorough inspection and high-quality repairs carried out by Audi-certified technicians. Since I took delivery, I’ve driven the car less than 3,000 km. The RS7 was stored in my garage for the winter and only brought out again in May 2025. From the beginning, I noticed a mild squeaking noise that gradually worsened. I brought the car to my local Audi Certified Plus dealership to investigate. They informed me that the rear bumper had previously been removed and was improperly reinstalled—with damaged clips and missing securing hardware. This is a clear violation of Audi’s certification standards, and something that was never disclosed by Audi Uptown at the time of sale. Here are the repair notes from my local Audi service center: “REMOVED REAR LID UPPER AND LOWER TRIM, FOUND IMPROPER INSTALL (CLIPS DAMAGED/NOT SECURED PROPERLY FROM INCORRECT INSTALLATION), FOUND LEFT SIDE OF REAR BUMPER COVER NOT SECURED PROPERLY (MISSING HARDWARE FROM POSSIBLE PREVIOUS RE&RE) CAUSING REAR BUMPER TO MOVE/RUB AGAINST BODY/LIGHT ASSEMBLY. INSTALLED SECURING HARDWARE TO LEFT REAR BUMPER COVER.” The repair cost me $926 out of pocket. When I contacted Audi Uptown, The Sales Manager Kevin Galindo refused to accept any responsibility. His justification? The vehicle had been purchased eight and a half months earlier, and he claimed he couldn’t verify that no additional work had been done—despite the car having extremely low mileage and being stored in a garage for the majority of that time. To be clear, I’m not upset about the $926. This RS7 was a purchase of over $100,000. What truly concerns me is the complete lack of accountability and the absence of any safety consideration from the sales manager. Rather than investigating the issue or showing any willingness to stand behind their certification, he was quick to shift blame onto me. This response was both dismissive and unacceptable. The issue clearly stems from Audi Uptown’s failure to properly inspect and reassemble the vehicle. Selling a car with a dangerously insecure bumper as “Certified Plus” is irresponsible and deceptive. This oversight placed my family’s safety at risk. No even a phone call made by the sales manger to understand and here my concerns. If my local Audi dealer hadn’t found and addressed this issue, I could have been driving a car with a bumper that might detach or fail during an accident. That’s not just bad service—it’s a serious safety hazard. Do NOT buy, lease, or service your vehicle at Audi Uptown. Do NOT trust the words or promises of Kevin Galindo. Their lack of accountability and disregard for safety is alarming. Audi Uptown is cutting corners and misrepresenting the integrity of their Certified Plus vehicles. Please take this review seriously—your safety and that of your passengers could depend on it.

Reggie was of great assistance and was very knowledgable. - C Kelly

Reggie was of great assistance and was very knowledgable. We highly recommend him! Great dealership and conveniently located.

Dishonest underhanded did not honor my purchase - Sterlingtech

Dishonest underhanded did not honor my purchase agreement. They tried canceling it and giving me back the money and after 2 weeks of being completely ignored by their entire staff I had no choice but to hire a lawyer and finally Chris Lang replied saying he was too busy. They don't respect people's time. They don't have respect for themselves to behave in such a dishonorable disgusting manner. It's all about money. No attention to customer care or integrity

Very horrible experience with this dealership, from sales - dontshopataudi

Very horrible experience with this dealership, from sales to the body shop to the general manager. If you ever bought a vehicle from Michael Silverstone I would look into whether there is a carfax claim that was conveniently registered after the carfax proof was printed.

I spent days back and forth on a purchase of a certified - Shawn Gusz

I spent days back and forth on a purchase of a certified pre-owned 2021 Audi RSQ8 with 25K (a $127,000+HST Purchase). There was a notable miscommunication and the vehicle was not as described when I went to pick it up. The deal was dead and I was extremely frustrated due to the lost time. While this may sound like a negative review, what sets a dealer apart and gets them from 1 star to 5 is how they handle a bad situation. An unreputable dealer will simply brush you off and not be concerned about their reputation. Audi Niagara's management team got involved right away when they discovered my frustration and not only worked to fix their process and policies on how they handle issues like this in the future, but worked with me tirelessly to get the deal done, making the appropriate concessions on the vehicle to account for the initial experience. THIS is what sets a good dealer apart from a bad one, how they fix problems and address customers concerns. Any dealer can more or less be A+ most of the time, but when you get one that works hard to make sure they put every effort in to make a poor experience a good one, that's when a review like this becomes even more valuable and relevant. Excellent recovery to the team at Audi Niagara.

Terrible experience with Audi Hamilton. - JohnDoe93

Terrible experience with Audi Hamilton. From the sales person (Steve D) who completely avoided calls, emails, or any type of communication. The service provided even after requesting not to deal with that particular individual who was more interested in flaunting his 5 star customer service review posted and framed on his desk, and to taking phone calls about his side business...The GM was also no help and would not even show face when I came to pick up the vehicle. Overall the experience from Audi Hamilton left such a sour taste in my mouth, I would never even consider purchasing an Audi again let alone provide any sort of business to Audi Hamilton. One of the worst dealer experiences ever! I would and have encouraged others to leave or not even entertain Audi Hamilton and check out the other Audi dealers than to put up with being treated the way you get treated by Audi Hamilton. Audi Canada should be ashamed of the customer service provided by Audi Hamilton.

I had purchased a certified pre-owned A3 from Cameron - Rob

I had purchased a certified pre-owned A3 from Cameron (Salesperson) and Tammy (Finance manager) in 2023. At time of purchase they both confirmed I had 3 years of service included including 1 major and 2 minor. After 1 year, in 2024, I went for oil change (minor service) and Melanie the service associate also confirmed next year I'll have my major service included. But come 2025, Audi Durham blatantly refused to cover my service costs and asked me for payment! Talked to Jeff the service manager as well as reached out to Keith (sales manager) to resolve the issue but to no avail. Never buying again from them. If you do end up buying pls make sure to have everything in writing or maybe record them. They can turn on their words anytime and in my experience cannot be trusted.

Great salespeople who care! - Kennedy

Great salespeople who care! After driving my vehicle for a couple months, the vehicle had a problem. Service employees provided a great experience. Communicated in real-time regarding the issue(s) required to rectify my concern to get me back on the road. Will refer friends and return in the future.

I just picked up my 2019 A6 from Audi Brampton. - jacob

I just picked up my 2019 A6 from Audi Brampton. This is my 4th Audi, but first from this dealership. I loved the buying experience and the entire process! Alejandro was great and provided necessary advice and recommendation. Thank you to the entire team for the exceptional customer experience!!

One of the worst dealerships around. - Q4-etron driver

One of the worst dealerships around. They charge $2.50 for windshield wiper fluid when it’s not asked for, as well as cabin fluid. The dealership notes that this part of their standard policy to charge these extras without telling customers. Don’t purchase or service your vehicle at this dealership.