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Great Service - Insurance
Brendan was very helpful and professional on helping us get the right vehicle. Going from a truck to a car and not knowing exactly what we were looking for in a car we thought it was going to be challenging but thanks to Brendan he made sure we got the right vehicle to fit our needs. He took the time to explain our options and made sure that we were fully satisfied both of our new vehicle and our trade. Thanks Brendan for all your help and kindness!!👍
Very enjoyable experience - Lindsey
I had a 2014 Honda Civic that I loved. But was feeling very unsafe and nervous on the highways with snow or night time driving. I Needed a vehicle that I would feel safer in when traveling. Went to Zender Ford to inquire about trading my car in on a SUV. I had in mind that a Edge would suit my lifestyle and comfort level. Christian Davey was amazing to deal with and made my decision very easy. His top priority was that I felt safe with driving with my children. I no longer have anxiety about driving the the dark and I totally feel safe when I'm driving with my kids. I would refer anyone to Zender Ford. Just because Chritian made my decision very easy!
Straight forward, honest and cared to do the right thing. - Aty123
During a warranty repair, some damage had been done to my vehicle by the tech. The damage wasn't noticed until I got home. I was worried about the response from the dealer when I went back, however, they apologized immensely and said they would make it right. I was even invited back while it was apart to make sure everything was ok. Great job Gary and team in the body shop. Owning mistakes is often where businesses fall apart.
Excellent customer service for our vehicles - Dkbedu
The staff at Birchwood are great our vehicles are serviced quickly and efficiently. We would not consider another service provider. We began dealing with them in 2010 from the purchase to the maintenance Birchwood is great.
terrible sales - bradunhappy
have a conversation with the rude employees and you will understand. Go elsewhere, there is so much choice. They do not negotiate deals what so ever
collision center . - Peter
had great service from Rick and the guys in the body shop . the paint was a perfect match and my car was cleaned to perfection
Under new ownership and they sure have turned things around - Kipperwc
Went in, was told that they were under new ownership and boy was I surprised. Second time visiting, (First time bought a used vehicle for the wife) and saw a complete turn around. Great customer service! Will definitely come back when needed
UNSAFE VEHICLE - unhappy1
Sold me a vehicle with certified GM. tires, brought back later and they charged me 72 dollars told me the tires were needing replacement , (belts broken, separation etc.) These apparently passed their safety for Manitoba. After purchasing 3 vehicles in the past 3 years there is no royal treatment. Poor dealer support and customer care.
Class Service - luvchunk
The service at Ledingham is like stepping back to the 1950's. They will bend over backwards to help you. We live in Winnipeg, and they will come and pick up our vehicle and leave a loaner when service is needed.(even an oil change and replacing a few lights!). I can not say how nice it is to be treated that way.
Not sure... - Mr Steak
I took my vehicle in for an inspection/diagnosis and first off dealt with Debbie which was hard to endure. Than later got to deal with Bob Stoesz which was good. Got charged 400-500 for taking a cover plate off and diagnosis but they could not diagnose after all, so I didn't want to spend more. Was told that if I would have the work done there I would have that amount taken off the bill. I didn't fix it but bought a new vehicle from them. I thought out of goodwill they would take it off of that bill but they didn't. I didn't mention it to them either. When I came with my trailer to load up my troubled vehicle, it was very slick out and need just a little help - 3 of the shop techs walked by within the half hour I spent loading it without offering to help. Although GM helped me out, West Park didn't. The one gal I was impressed with was the reception/cashier. She was super helpful/friendly. Not listed below.