On 4/30/2013 3:41:49 PM Equinox5988 wrote:
I did not buy my vehicle through this dealership due to the fact they were demeaning and rude when I was buying so I drove 7 hours to buy from another GM dealership that was great, I do however have to deal with the crappy service department on occasion. I often will schedule regular maintenance when I am out of town. However this winter I have had to deal with them twice and both times I have dreaded it, they are rude and even if you tell them it's emergent and you need your vehicle in ASAP, you are lucky to be given an appointment the same week. They have huge sign saying no appointments needed for simple oil changes but its never available, the this is the only dealership that I have ever dealt with that even with an appointment I end up loosing my vehicle for a full day....for a oil change!!!
On 4/30/2013 12:26:07 PM Anonymous789 wrote:
Service Department...worst I have ever dealt with, the woman in there always has a stick up her a$$.
I regret buying my vehicle from this dealership and once I am done with the payments, I believe I will buy my vehicle from another dealership, the service all around from beginning to maintenance is horrible, these people at this dealership are all grouchy, DO NOT BUY your vehicle from these people, DO NOT get your vehicle serviced here, it is just BAD.
I went in to get my vehicle checked all they did was a cheap job of everything, they checked the fluids and that was about it, gave me my checklist sheet and that was the only section filled out, later on something major was wrong with my vehicle, which could've destroyed my vehicle, and it SHOULD HAVE been caught if they looked at my vehicle the first time.
For a small town you think everyone would be helpful and cheerful, nope not the case here, they are just crabby, most of the people at Murray Dunn should not be in customer service.