500 British Columbia Subaru/inftrees Service Centres

AWESOME SERVICE! - kmush

AWESOME SERVICE! I had an unfortunate collision with a deer earlier this year and had taken my vehicle into Northland Hyundai to have a steering issue diagnosed as a result of the accident. While Brad (Automotive Technician) was checking out the steering issue, he also preformed a multi-point inspection and discovered the high pressure fuel pump leaking into the engine. This could have potentially resulted in a very, very bad way for my 🚙. THANK YOU for your diligence in your work! Dave, Service Advisor made sure I was set up with a loan vehicle as my vehicle (under warranty) was not safe to drive with the fuel pump leaking and ETA on the replacement parts was unknown. Dave kept me updated, communicated with the autobody shop regarding the accident related issues and answered my many questions. You are a gem!

Very friendly and helpful. - Cathych79

Very friendly and helpful. Discussed what was needed and what wasn't. Very understanding when i called to let them know i couldn't pick my car up cause i had a medical emerg. Offered to drive my car for me. Showed real concern and care

Great service and smart people that communicate very well - Blatta14

Great service and smart people that communicate very well to the customer. I can trust Ocean Park Ford with my vehicle. From the manager to the service representative there are respectful and there knowledge about the vehicles is very good. Koudos to John and you can get a good cup of coffee.

Friendly fast service . - funinthesun6666

Friendly fast service . Was a air bag recall . Only issue was 1 1/2 years pryor the airbag did not arrive for tha appointment booked . Was told that they would call me when it came in . I did not recieve a call and forgot about it . Remembered , called the service department and they ordered it and this appointment was all good

Friendly, efficient and very accommodating. - Coleen

Friendly, efficient and very accommodating. I have had a couple issues with my car and they always fit me in as an emergency or give me a lender car to drive while the problem is fixed.

I have already written a review. - Jeantibb

I have already written a review. Why do I need to repeat myself again when good work does not have to be repeated.

The client facing service has friendly and knowledgeable - tia

The client facing service has friendly and knowledgeable staff. The service technicians were efficient as I was not waiting long. I like that I can work while I wait. There needs to be more places to plug in laptop and charge devices.

I AM VERY HAPPY WITH BMW IN KELOWNA. - vicsladen

I AM VERY HAPPY WITH BMW IN KELOWNA. POLITE, ON TIME,INFORMATIVE. AS GOOD AS SPOKANE. MUCH BETTER THAN LANGLEY.

Friendly, courteous, and knowledgeable staff. - Brian

Friendly, courteous, and knowledgeable staff. Nice, comfortable premises. Quality vehicle services re: repairs and maintenance.

West Coast Mazda is providing us with great service for - Eric

West Coast Mazda is providing us with great service for our Mazda CX90 The service department is very professional with great communication. And the care for our vehicle has been exceptional.

The car service was prompt and thorough as needed. - KLR

The car service was prompt and thorough as needed. I appreciated Kristy's courteous and attentive manner to all of my questions and concerns. Thank you for your consistent reliable service.

Great service, shop did a stellar job looking after me - J Woestenenk

Great service, shop did a stellar job looking after me last minute. Took care of my truck problems and got me back to work.

Polite, professional and the service was performed on - pecan-1

Polite, professional and the service was performed on time. I enjoyed my interaction with Park Shore BMW.

Took my truck in to get fixed and it never got fixed and - Paul

Took my truck in to get fixed and it never got fixed and then they wanted to charge me some outrageous price to do a diagnostic on something they didn’t fix in the first place I don’t think that’s very good of them at all

I just wanted to give a huge thanks to ​Steve Mahal and - sjparsons71

I just wanted to give a huge thanks to ​Steve Mahal and the Service team at Westcoast Toyota. I had a monor problem with my 23 Tundra, which was dealt with professionally and respectfully. I would 110% recommend this dealer to anyone looking for a new or used vehicle. Thanks, Shane P.

I am so happy with Destination Burnaby that I come from - Brendamackay

I am so happy with Destination Burnaby that I come from the North Shore for all my service needs. The experience from booking, service, communication to payment is a clear, concise, smooth process. The staff are friendly, kind,, and efficient. I feel like I get a personalized, honest experience while there and as a single older woman I really appreciate that! It’s like how service used to be! Cheri , in service is a super human with a super heart! I give my last experience a 15/10! Can’t wait for my pre order car to come in!

Had 2 year service this past Thursday. - mgottner

Had 2 year service this past Thursday. Check-in at 8: 00. Quick. They called my office to inform me it was finished. Picked my car up at lunch!

they are very good to deal withI went in one day made an - earle

they are very good to deal withI went in one day made an appointment and they had to order my part an they had me in the next day.

I was recently in the dealership to have a lease - Sandi

I was recently in the dealership to have a lease inspection done and buyout my lease vehicle. Mya at the front desk gave me exceptional service as she always does. She knows me by name, is always professional but personally friendly. When I question a repair she goes above and beyond to ensure that I am satisfied. All the front desk staff have always been great to deal with. I dealt with Ryan and Dale this time as well regarding the lease buyout. They were both incredibly accommodating and made it very comfortable for me. So much so I decided to get my next vehicle from VW Victoria as well ! Thanks to all! Sandi

Luke Hunter provided exceptional service during my last - Tammyclapp

Luke Hunter provided exceptional service during my last visit. After watching the staff I’d have him promoted to the managers position. His ability to multitask and stay professional far exceeds others within.

Overcharged for Bronco 6th gen trailer wiring. - knutescustoms

Overcharged for Bronco 6th gen trailer wiring. After buying 2 trucks and other issues in past with service, will be taking my business elsewhere.

Great place to deal with like the staff this is our - Dan

Great place to deal with like the staff this is our second new pathfinder from this dealership would highly recommend.

They repaired my motor. - gfdaniels

They repaired my motor. It now runs like new. My service advisor was great. Overall excellent job.

I had an absolutely terrible experience at Mazda Wolfe - Lazda

I had an absolutely terrible experience at Mazda Wolfe Langley, where they attempted to scam my mother out of $15,000 in hidden mechanic fees. The so-called “mechanic specialist,” Brian, went ahead with unauthorized repairs without my mother’s consent, and when confronted, the staff—including the manager, Mike—tried to gaslight me into believing she had approved them. This dealership operates with zero integrity, prioritizing deception over honest business practices. Instead of taking accountability, they doubled down on their lies, making every excuse possible to justify their fraudulent actions. It’s clear they have no respect for their customers and will exploit anyone who isn’t paying close attention. If you value transparency, honesty, and ethical service, stay far away from Mazda Wolfe Langley. I wouldn’t trust them with a bicycle, let alone a vehicle.

I recently brought my truck in for a oil change and a - Jeff Wiman

I recently brought my truck in for a oil change and a service. I was dealing with Martin Clermont, right of the bat i explained a issue i had with door locks and he fixed it with in minutes. He also went above and beyond by having my back tailgate scratches buffed out. 10/10 score for him. thanks again Marty for all you do. thanks Jeff

worst service i have ever had ! - zjlbq2011

worst service i have ever had ! I had good time with destination honda for almost 3 years. but this time the service was so shocked ! I had a oil change service Feb 18 2025, the next day , I found my car seat was vibrated, a cellphone left in my car was owned by one technician honda burnaby. I had to drive back to honda to return the cellphone. the next day, i was driving on the highway, i found weird noise under my car like the metal rub on the floor. I had to get off the highway and check, found the one side of the metal piece was falling down because the technician didnt tight the screw!, because the next 2 days was holidays. i cannot get the problem solved, so I get back to honda and noone showed very care of my bad experience. just said sorry. then I made review on survey. one of the express manger called me and listened my voice, he promised to call me back, and he never did! I called him after 3 weeks later, and he totally forgot about me, then he just brush me off pass the case to another manager kevin. and Kevin never called me ! I paid for the top price and get the terrible services , will not come back !

A xxxxtiest customer service you can ever get. - aujla1079

A xxxxtiest customer service you can ever get. Service department especially Mr. Sanjeev chaube, such a rude, arrogant guy, with no customer service and communication skills that how to interact with a customer. Been there for a service because got stuck in an emergency situation. Otherwise I always refrain going to Langley and surrey dealerships. Such a bad, unfriendly customer service that will give negative rating if possible.

When they sell you the product, they tell you a thousand - Sherko

When they sell you the product, they tell you a thousand lies and then they don't provide any service.

Took my car to Openroad Hyundai in October of 2023 to - Unhappy

Took my car to Openroad Hyundai in October of 2023 to have an issue with the rain sensing wipers. They found that the sensing pad that is stuck on the windshield was starting to come away from the glass. Asked if they could order a replacement and they said they would. Called in January of 2024 to see if they had it yet and was told nothing had arrived. Called Jim Pattison Hyundai to see if they had a replacement pad and had the pad 2 days later. Seems that Openroad is not interested in helping customers out. I'll be dealing with Jim Pattison Hyundai going forward.

When signing for our brand new Forte they didn't give us - Matt55

When signing for our brand new Forte they didn't give us the rims or the spare tire they promised us so instead we had to use our old rim and tires and no spare. They gave us free oil change for life when we got the car and when we took it in for service they told us it's not for life it's free for 6 visits. Service department use to be the only thing saving the dealership from a 1 star but now they are change policies that we were promised. The sales floor is also a joke trying to tell them to stop phone and harassing 2-3times a week because they and to buy back the car even after telling them to stop phone and that we are not interested. And a final thing was the sales man who did all the work that we finally liked and talked to didn't get the sale the first guy we talked to who was very rude to my wife got the sale.... never coming here again.