32 Alberta Toyota Service Centres

William was very pleasant and listen to my vehicle - TIM.NG

William was very pleasant and listen to my vehicle issues, he went above and beyond to investigate the issues with the shop foreman. I am very pleased with the service provided by William Lane. Tim Ng

All I did was an oil change on the Rav4. - Paul

All I did was an oil change on the Rav4. Made the appointment and I was in and out in minutes. All went well. Thanks

Very good customer service. - angelag62

Very good customer service. Everything done to my vehicle was very well explained in the video.

Sales experience was the best, however service part is - Maggie

Sales experience was the best, however service part is the worst ever!!! If you have your package of service and would like to get maintained afterwards, the best practices I would strongly recommend is keeping every record, verbally or orally, and when something happens, throw those proof in their faces!!! Service is the most horrible ever I swear to God! GOOD LUCK 🍀

Best service. - Imran_azhar

Best service. Great sales team. I always go to High River Toyota for all my cars in Family.

Josh handled my seasonal tire changeover promptly with - gorsch11

Josh handled my seasonal tire changeover promptly with professionalism. I would highly recommend Heninger Toyota service to anyone.

LiriHAMZA is my service advisor AMAZING AMAZING - Adam

LiriHAMZA is my service advisor AMAZING AMAZING AMAZING If 10 star review is an option she would be the first to deserve it FINALLY I WALK INTO A DEALERSHIP SHIP AND I GET WELCOMED BY A SERVICE ADVISOR THAT IS DOING THE JOB AS IT SHOULD BE DONE I have owned most makes of vehicles and had worst experience of service adviser But Liri is one of of a kind she should be hired to train personnel how to deal with clients She walked me step by step to every small detail of my service This is once in a lifetime experience Would recommend it at all times Thank you again and again

I scheduled an appt to check my power steering on Jan - Franco

I scheduled an appt to check my power steering on Jan 30/23. I was getting what seemed like louder noise when backing out of garage. I had previously had an oil change and all fluids topped up on Nov.25/22 by this dealership. Before bringing my vehicle in on the 30th, I checked my power steering fluid. The reservoir was nearly empty. I added some fluid and the "start up noise" subsided. Upon arrival at the dealership I told them the fluid was low, I added some and the noise went away and that I had just had the vehicle serviced in Nov., including fluids topped up (inspection report showed all fluids up to proper levels. I was told they would check for a leak. Story short. No leaks detected! Well, my assumption was that the level was never checked, hence why would I pay for confirmation there is no leak. I was charged for the inspection. Spoke to the manager. Every excuse imaginable. The warm weather may have washed away evidence that the oil leaked, I should have heard the noise earlier, etc. Well it now March 11th. Levels are still up, no noise, no leaks, Nothing. My conclusion, they never checked the fluid level just checked the box. I told them it was the last $ they would get from me. Time has proven me right. Don't trust anything service tells you and don't trust their inspection reports..

My unending thanks to Michael Dunlop and his service crew - Dillon

My unending thanks to Michael Dunlop and his service crew for a most pleasant and rewarding trip to the service department that finally saw me with a new rear window wiper blade. Most important note of this review - my Toyota 4Runner is 23 years old (2001) and I have been without a rear wiper blade since last summer as the only blades I could find (parts stores, Cdn Tire, Amazon, etc) were not the right attachment. Then imagine trying to unscrew a tiny screw that was welded with AGE to the arm. My wiper blade replacement had, at one point, 7 different service personnel trying to figure out how to get the screws out. The problem was eventually solved by replacing just the rubber on the wiper and it works just fine! Thanks guys, Dillon and I thank you.

Canyon Creek is the classic example of a dishonest import - Minty AW11SC

Canyon Creek is the classic example of a dishonest import franchise dealer that is only interested in making a profit. Do not expect them to honor a factory warranty on a OEM factory dealer installed part purchased from them because you will receive nothing but double speak and platitudes, as I have recently experienced. I'm very unimpressed with Canyon Creek and especially their service department. Having taken my prized Toyota there since 1992, they will never see business from me ever again. And I would recommend other Toyota owners to do the same. Nobody from Canyon Creek has made any effort to contact me. Caveat Emptor.

Fabulous place,had trouble with my Camry,hard plastic on... - Bunny

Fabulous place,had trouble with my Camry,hard plastic on bottom of car fell down on highway,phone Friday evening,they got me in the next day,Jonathan in service department was absolutely wonderful and helpful . Thanks so much! Bonnie D. From Sherwood Park

As a loyal customer of Country Hills. - sabitpitafi

As a loyal customer of Country Hills. I regret to say that, I have been there to buy a new winter tire from you. I reached there at o7:00AM. But your nonsense parts dealer makes me frustrated. His customer dealing was awful. He does not know how to talk to the customer. Is that way to say to the customer you know what is business? do you have a business? we have 10000 customers if we give discount how can we run the business?. Please arrange a customer service certificate for him. I have been there on 07:00, 2024-02-06 Anyway I bought new tires from Honda Airdrie at a good price. I been with you since 2011.

Terrible service. - Miguelv

Terrible service. DO NOT TRUST THEIR SERVICE DEPARTMENT. They replaced a battery just over two years ago. Before that battery replacement, the battery was doing OK but two very cold winters beat it down to much. Ever since getting the battery replaced, I have had to boost my car as soon as the temperature dropped below -15 C. The first winter I couldn't keep my battery in my car if the temperature was below -15 c or else my car wouldn't start. It made mornings horrible. Then this winter again, the first drop below -15c killed the battery again. It wouldn't not start, so I brought it into south point in November. Figured ok, I've delt with this long enough, they must have installed a lemon. But toyota determined I still have a good, healthy battery. So they refused to do anything besides charge it. Again, the temperature was going to drop below -20, so I was prepared and removed my battery and just didn't use my car for those two weeks. Thank God my wife's car has had zero issue starting. I placed my battery into the car when the temperature was back around -10, connected it and drove around for the day. The temperature didn't drop below -10 that night, but guess who's battery once again didn't start? Yup, you guessed it. So I bring it in again, in February, my wife is 8 months pregnant and we need a reliable car. Toyota finally tell me, "Oh, the battery is now at 40%, but you no longer are fully covered by our insurance so you have to pay." So not only did they not replace it the first time I brought it in with the same issue, but they then forced me to wait until after the warranting expired before admitting there was an issue. And their excuse for why I can't use my car in the winter time is that: 1) apparently you have to start your car and drive it daily, or else it will not turn on if you miss a day And, 2) because my command start in draining power (keep in mind, this is a command start they installed back when we got the car from the dealership) But, not only did they install the command start, but everywhere online says a command start draining a battery is a myth as long as the command start was installed properly. Now, considering that the command start wasn't an issue before the new battery, I'm going to go ahead and assume they are lying xxx. Do not use South point Toyota. They are crooks.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

Cochrane Toyota is the best dealership ever! - Rita vergara

Cochrane Toyota is the best dealership ever!!!! They are efficient, fun and reliable!! Thank you for the great service!

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

efficient, accomodating & great service department - Heather4006

Damen... you rock ! Thank you again for your stalart service! You efficiently accomodated my last minute mini emergency, reviewed my file, & quickly got me back on the road within a reasonable cost. As a past service writer myself, I am impressed with the ease you were to work with! .... You deserve a raise ! 👌

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

BEWARE! - dantesugay

BEWARE!!! I was so disappointed to this dealership apparently there is an adds on aftermarket that includes running boards, lift kits and certain tires sizes that approved by their Service Parts Manager in coordination with our salesman Adnan but for some reasons they cut and ripped the fender inner liners on my brand new Tundra that results in ugly and unacceptable poor workmanship. I don't know if they knew how to lifting the truck despite of mistakes they return my truck unfinished with opened cut and ripped fender inner liners without aftermarket tires install supposedly part of the deal it should be replaced the fender inner liners which is unfair and unhuman treat for me as their customer and the sadness point this Tundra from Lethbridge Toyota. I will file complaint these issues to the AMVIC. Please see the attached pictures of my new 2023 Tundra before and after so sad 😞 Yes the Parts Manager Mike called after cut being done. I did mention to him just try to install the tire without spacer if the spacer was the problem but he told me I need to pay $399 for reinstall which is unfair cause as par our contract its included to the deal in accordance with the contract. By the way after a week in your service garage you return my truck without aftermarket tires supposedly installed as part of the deal the worse situation damaged fender inner liner imagine put yourself on my situation you should replace fender inner liners if you cant install the aftermarket tire. I will not complain if there is no issue Take note: the aftermarket tires size 285/65/R20 its approved before your Parts dept. order it and its only 34.6" height I did check the specs of the Rough & country 3.5" lift kits installed can fit up to 35/12.5/R20 tires. How come its ended to damaged my brand new Tundra?

Service manager leaves a lot to be desired. Poor customer... - corybaksa

Service manager leaves a lot to be desired. Poor customer relations. I think service rep was Jim or James. Brought vehicle in for oil change at11:15 am and it was not done until 3:30 pm. I live out of town so feel I was treated badly.

Complaint - kpatel

be aware of this cheaters.....i called for an issue for pulling my car down slightly on right while driving... i just asked them to check the wheel alignment...went there and dropped my car to just check alignment... they have rotated all the tire ( as they said ) but the ties i put it on my car cover to stick it rim...it was still there after service when i checked my car tires ( dont know how they removed the tire without taking out the ties )...so no idea they have rotated or not but they charged me $235....i paid..when i was driving back to my home after that .....issue was still there...so, i went back them talked to the service manager FAHD...he checked my car..then he realized issue is still there...so he forced me to go to ok tire and check it ( because they could not solved the issue and charged me $235 )....and he said he will take care of it ...so i went to ok tire and dropped my car there at 8 am....asked them to call FAHD ( noral toyota )...they called he said ok to check....they checked it ..i was waiting for the call to pick my car...then finally i called them at 3 pm to check status...it was not an alignment issue...but they have rotated tires again...they were charging me $77 because they could not catch the FAHD (SERVICE MANAGER AT NORAL TOYOTA) ..who gave PO to them...i was totally upset...because noral toyota charged me $235 just to rotate the tires...and just after 2 days this guys charging me $77 for rotating tire again...so i called FAHD to for this issue...when i asked him why should i pay $77 again to rotate tires again...he got mad...and he said i RIPED U OFF now i am out of it ...do what ever you want ....i was surpised by hearing this from FAHD ( SERVICE MANAGER AT NORAL TOYOTA )...the gentleman at OK tire he realised its not good to charge the customer if the NORAL TOYOTA is responsible...so he waved my charge...really appriciate to OK tire staff....But issue is still there...NORAL TOYOTA SPOILING THERE IMAGE BY DOING THIS...ITS NOT ALL ABOUT MONEY BUT THE TRUST.....so i will not go there for any service for sure,,..i better drive to edmonton......

Phenomenal Dealership and super great Service Department. - Ron

Phenomenal Dealership and super great Service Department. Staff are excellent to work with and very helpful.

I went for my toyota highlander maintance service. - Lia

I went for my toyota highlander maintance service. Adam Kumi (Product Advisor) was wonderful at finding out information I needed regarding my car. He went above and beyond to find it out and I was very impressed with his service. Hieu Le (New Vehicle Sales Manager) was also incredible! He also helped me with part of the information I needed. He was very pleasant to deal with and also went above and beyond to make sure I was able to get what I was looking for on my car. They also have an amazing manicure service for their clients that may decide to wait for the service been done. Chin is amazing! The nice lady that does the manicure service, and her work is amazing! They also offer you a shuttle service to take you to your home or office, in case you can't wait for the service to be done, also pick up so you can come for your car. I recommend them and you will not be disappointed! If by any chance you have any issues, talk to the manager. I hear he is amazing as well and will resolve it for you or make things better.