510 Alberta McLaren/adler32 Service Centres

April 4th took Rav 4 in for service. - 4953brown

April 4th took Rav 4 in for service. Excellent service Very friendly and polite costumer service. In and out in an hour with free car wash.

It was good but didn’t get a car wash. - Dr P

It was good but didn’t get a car wash. Every other Toyota dealer always washes my car I’ve been to that was a little disappointing. Besides that I’m happy with my experience

My wife and I had to bring our civic in for some recall - Kris

My wife and I had to bring our civic in for some recall work. We were greeted quickly, and treated very professionally through the whole process. The service advisor educated us on the maintenance schedule for our vehicle and when to expect specific items to become due. We did not feel pressured to complete any of the maintenance but appreciated the knowledge and time spent with us. We ended up catching our vehicle up on any due maintenance and had the vehicle back in timely manor. Thanks Sherwood Honda!

Since I gave negative reviews on Norden VW and West - Corey Wolfenberg

Since I gave negative reviews on Norden VW and West Edmonton Volkswagon, I thought I should actually praise a dealership that has treated me well. I bought a 2010 Hyundai Santa Fe from West Edmonton Hyundai. I got a pretty good deal, so I bought a 2012 as well. Since then I’ve consistently recommended this dealership to friends and family. I’ve probably helped them sell another 8 – 10 cars over the years. The service department is solid and won’t nickel and dime you over minor things. Jeff is fantastic and always works hard to ensure the service customers are taken care of. I’ll say that entire service department works hard and I’ve never been disappointed. Can’t wait for their renovations to the building to be complete. It’ll look fantastic. I’d honestly buy an Ioniq5 from these guys tomorrow. Unfortunately, my wife and I didn’t find the seat comfortable. We chose the ID4 but the local VW dealerships haven’t been good to deal with. I’m sort of stuck no…I may ask the West Edmonton Hyundai team to call me if they get an ID4 on trade, or perhaps I’ll expand my search to Red Deer or Calgary for a decent VW dealership…

I took my car to this dealership's service dept, to have - MP

I took my car to this dealership's service dept, to have them eliminate an ongoing rattling sound underneath my car. After paying over $500, they told me that it was gone upon replacing the belt tensioner. Today this noise remains. I will NEVER go to this dealer again, as they are over-priced, and can't even fix the problem !!

Brought my vehicle in for Seasonal Tire Swap today. Both... - Mhvns

Brought my vehicle in for Seasonal Tire Swap today. Both the Service Advisor Rhonda and Service Manager Holly were great/very knowledgeable. Overall great service. Would highly recommend Southgate VW Service.

Great Service! - mikeandelaine14

Great Service!!! Thank you Andy Lawrence In Parts!! thanks again for fixing my mistake will shop here again

Shauna was awesome! - krobert1919

Shauna was awesome! She made sure that I was comfortable while waiting for my car service.

Country Hills Hyundai have been the worst of all. - AB12

Country Hills Hyundai have been the worst of all. Always upselling and few advisors have straight up face and not welcoming. I mean if you can't even say Good Morning, then why are you even in customer service environment? Gave them whole day for appraisal and that wasn't even done.

I had an amazing experience with Taylor and her team in - Brent M.

I had an amazing experience with Taylor and her team in service. Outstanding! She explained everything very well, keep us fully informed on the issue (which was a difficult one) and went the extra mile to keep us satisfied. Thank you Taylor and team!!

Dismissive Service Department. - GW

Dismissive Service Department. Brought in for diagnostic on all dash trouble lights illuminated, and mileage cut in half. Dash lights due to sensor, parts ordered, dismissed on the mileage issue. 1 month later, returned for install of the sensor on order, and again, dismissed on the same mileage issue which is a torque converter that will suddenly not lock up below -10C. Left dealer, 105km later, dash lights are back on, so called service and I'm told they could book me in, but there may still be a full charge to scan the issue. No comment on the 22 Frontier that used to get 800km/tank that now only gets 400km/tank. Save the hassle and buy a Tacoma, I know i will be!

I had been struggling for the past one month to get a - jsandhu5569

I had been struggling for the past one month to get a warranty work completed on my Toyota Highlander. I had called service department for almost 15 times, went to the shop and talked to service representative twice. Every time, I was told they will call me back . After a month I decided to post this message for the general public not to give them five star because of lavish 5star waiting room but to be honest when it comes to giving them 5 star review. Even after so many call, no one has called me except giving me false promise " someone will call you back" Highly disappointed as to why I bought my Highlander from CH Toyota

Excellent service! Dependable and respectful service... - Renee

Excellent service! Dependable and respectful service department. After having a very negative and frustrating experience at Schwab in Leduc it was recommended to us to take our truck to Adams. Best decision we made was to see Dean in Adams service department. Dean went beyond our expectations and was able to resolve all the issues we were having with the truck. He went the extra mile to ensure that we were satisfied and happy customers. Dean and his staff understand and respect the term “customer service” and they actually work to ensure customers satisfaction because they want the repeat business. I would highly recommend the service department at Adams because they stand behind their product and work.

Absolutely useless dealership and staff. - AK

Absolutely useless dealership and staff. Everytime ive brought a vehicle there they cant do anything and just waste your time. booked 4 appointments with 2 different vehicles and they couldnt do anything but sure charged an arm and a leg to look at it but not to actually do anything

Exceptional! - Jen

The service department is superior. Ziad, Shannon and Dean are always so approachable and very friendly. The service department really helped me out last week. I was sitting in my car for about an hour with the radio on and talking on the phone. The battery died and it was soon time for me to pick up my son. I was close to Honda so they quickly came to me and boosted my car. This is so appreciated! Thank you.

Purchased an rv from their edmonton branch. - oldoc79

Purchased an rv from their edmonton branch. They druf their feet for so long saying they were going to take care of my issues. Under warranty. Never did. After 3.5 years I finally got fed up and took to social media for help. And posted a review on Google. The owner told them to ban me from the property and all of their properties. I have even tried dealing with the red deer branch as they are the main office. Was told nothing they could do. I had to TRY and deal with esmonton. Worst company ever. Do not deal with them. Even the owner loves to hide behind the keyboard and make threats. My salesman ultimately quit due to the fact that he was ordered by the owner to make it so the customer paid directly and not under warranty

Staff was friendly and helpful but corrosion warranty was... - Brando.bp

Staff was friendly and helpful but corrosion warranty was denied. Reasoning for denial was damage was caused by road sand and every day wear and tear. Why offer a warranty if you dont approve it when it's totally valid. I love my Audi but very disappointed in their "warranty"

Friendly staff and efficient - Paul

Good friendly quick and qualified workers, did all I asked them to do and called me about a couple of other issues before they did the work.