Zender Ford - Service Centre

The absolute worst & unprofessional service I’ve ever received from a dealership. The service department is an absolute disgrace. They’re completely rude & unprofessional to their customers. received from a dealership. The service department is an absolute disgrace. They’re completely rude & unprofessional to their customers. More

Very good service and sales. Happy with my Lincoln and the prompt friendly service. Would highly recommend this dealership and would buy again from here the prompt friendly service. Would highly recommend this dealership and would buy again from here More

My first dealing with zender Ford was a massive joke. I was extremely upset with how everything was handled. But the last two times I’ve gone in everything was handled quickly and well done. I will be back was extremely upset with how everything was handled. But the last two times I’ve gone in everything was handled quickly and well done. I will be back with any other issues hole I own this Ford. More

What the heck happened. Over 3 years of 5/5 service and someone screws up a service contract date. I can’t get one now. someone screws up a service contract date. I can’t get one now. More

Professional Friendly Service! Brought in my 2014 F150 for its routine service today and was met by Briana with a friendly smile. She was straight forward and to the point on what I Brought in my 2014 F150 for its routine service today and was met by Briana with a friendly smile. She was straight forward and to the point on what I needed done. No hard up-sell on unnecessary maintenance as I only have 80,000km on it. I always have both of my Ford vehicles serviced at Zender Ford. Dealing with friendly professional staff like Briana and Zender's fair pricing will keep me going back. Highly recommend the Quick Lane Service Dept! More

January 29 2029 I have a premium package on my ford350 diesel truck , I took it to sender ford for recalls .... now remember I have bumper to bumper coverage which co I have a premium package on my ford350 diesel truck , I took it to sender ford for recalls .... now remember I have bumper to bumper coverage which cost me thousands of dollars , they called. Me to say my running boards was not covered and I had to pay $165 plus labor plus grease which was another 39 dollars , I had a very high bill time I was finish ... I called the ford company in Toronto and explain they said yes I was covered , but nothing they could do for me cause my truck was out of the shop and paid for ,,, my point is why pay for warranty when you have dealers out there like zender ford who I out there to get your money .. guys don’t go and buy from those people they are there to take your money not to help you . My rant for the day .. they will never get another bet of work from me again goood luck More

Service Department Experience! My 2015 Ford F150 truck had a leak on the passenger cab mount. As soon as I drove into the service lane Darian greeted me very politely and wanted to My 2015 Ford F150 truck had a leak on the passenger cab mount. As soon as I drove into the service lane Darian greeted me very politely and wanted to help. She passed me on to Robert when she realized he was the one who I really needed to see. He was very busy, yet was never impatient or rushed when dealing with me. In the end, I saw who I needed to see, the part has been ordered and I will be called when it can be fixed. This whole experience took less than 10 minutes (the place was very busy). I was asked politely if I needed help by two other people during this experience. I do not see their names on the list (ok - I don't remember) so can't give them an excellent review! This isn't my first experience with Zender Ford. Every time I have been more than pleased by the various departments I have had to see. Great people! More