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Zender Ford
Spruce Grove, AB
731 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 731 reviews
February 01, 2018
Ok dealership Sean Dennis is a horrible salseman Bought a 2017 F-350 from them. First time I spoke to Sean he was ok. Took vehicle overnight for a test drive returned the next day and was undecided t Bought a 2017 F-350 from them. First time I spoke to Sean he was ok. Took vehicle overnight for a test drive returned the next day and was undecided that was when his attitude started change. Took a few days to think about it and phoned to say we would go ahead with the deal. That was when the customer service from Sean really dropped off. Sean has no product knowledge when it comes to Ford accessories nor does he seem to care. When he could not provide the services we had agreed upon,he tried to make them my problem. That was when I went to the sales manager and he was helpful and resolved the issue. Then Sean's attitude became very horrible from that moment on I received no cooperation or service from Sean. He became down right rude and ignorant and in the end cost the dealership money. While overall I would recommend Zender ford. If Sean comes your way ask for another salesman I would never give him my business again. More
by Janette Aiers
Employees Worked With
Other Employees :
Shayne Zender, Peter MacDonell, Sean Dennis
Helpful January 31, 2018
Purchase of my 2017 Ford Escape My overall experience at Zender Ford was awesome! From the moment we walked in the door and met Sukhi, to when we finalized the paperwork with Peter, My overall experience at Zender Ford was awesome! From the moment we walked in the door and met Sukhi, to when we finalized the paperwork with Peter, the whole experience was great! We always felt comfortable and that we were given all the information we needed to make a decision on purchasing our new vehicle. Sukhi, our salesman, was wonderful to deal with, was knowledable about the vehicle and was able to answer all of it questions. More
by Jm1234
Employees Worked With
Peter MacDonell, Sukhi Saini
January 26, 2018
Great salesman I have bought 4 vehicles now through Eldon cook and every time it has been a joy. Would definitely recommend Eldon to anyone looking for a new set of I have bought 4 vehicles now through Eldon cook and every time it has been a joy. Would definitely recommend Eldon to anyone looking for a new set of wheels. More
by Kridd12
January 21, 2018
awesome experience I have given this rating because Eldon and staff was very friendly and knowledgeable, they installed the feature that I needed that wasn't factory ins I have given this rating because Eldon and staff was very friendly and knowledgeable, they installed the feature that I needed that wasn't factory installed on the vehicle again. I will definitely buy from Eldon again. I own a second vehicle of a different type/brand and Eldon also informed me they own one of these dealerships which they will be happy to help me when I decide its time for a new one. More
by truckguy1957
Employees Worked With
November 29, 2017
Best sales staff ever Everyone I dealt with at zender ford was extremely helpful and awesome to deal with. I would recommend zender to anyone and everyone Super professi Everyone I dealt with at zender ford was extremely helpful and awesome to deal with. I would recommend zender to anyone and everyone Super professional Super friendly Exceptional staff! Thanks for making my first car buying experience something that will be hard to beat! More
by kyle cyr
November 11, 2017
Above and Beyond I can’t say enough about the ongoing service Abhishek provided me throughout the test drive, sales and follow up with my used vehicle. Purchasing a ve I can’t say enough about the ongoing service Abhishek provided me throughout the test drive, sales and follow up with my used vehicle. Purchasing a vehicle is a big decision. My vehicle required a fix following purchase, no questions asked, he coordinated with the service team to get the part in and get me scheduled in to have it fixed. Zender is a completely Team. They work together to develop your trust. I won’t hesitate to use Abhishek and his service department again in the future. Thank you for making me feel like your number one customer. I look forward to purchasing from you again for my next vehicle! More
by Jolan
Employees Worked With
Abhi Bose
October 14, 2017
Absolutely Amazing experience! Outstanding customer service Amazing experience overall! Eldon is a very personable individual who provides a lot of insight! Very knowledgeable and overall excellent customer ser Amazing experience overall! Eldon is a very personable individual who provides a lot of insight! Very knowledgeable and overall excellent customer service experience!! Five star plus 😊 More
by Smith16
Employees Worked With
October 11, 2017
Great service from our vehicle salesman, Eldon Cook. Always with a smile, Eldon provided 5 star customer service. Very helpful and knowledgeable about Ford products. Easy to deal with, no pressure, an Always with a smile, Eldon provided 5 star customer service. Very helpful and knowledgeable about Ford products. Easy to deal with, no pressure, and offered great customer service throughout our vehicle purchase. We had checked out Grove Hyundai and Grove Dodge prior to our visit to Zender Ford. Zender Ford far superior in our opinion! Would definitely go back to Zender Ford. More
by Ford Escape geek
October 10, 2017
No pressure and great experience I wasn't excited to buy a new car under a time crunch but the dealership and employees made a stressful situation easy. There was no pressure to buy a I wasn't excited to buy a new car under a time crunch but the dealership and employees made a stressful situation easy. There was no pressure to buy and spent the time to make sure I knew all the information before making the decision. More
by JE88
Employees Worked With
Other Employees :
Orlena Mollins, Peter MacDonell, Sukhi Saini
September 16, 2017
Great experience We had a great experience with the purchase of our new car. The service we received from Eldon was excellent as well as follow up phone calls from hi We had a great experience with the purchase of our new car. The service we received from Eldon was excellent as well as follow up phone calls from him. We definitely would deal with him again. More
by Newcar
Employees Worked With
