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Zender Ford
Spruce Grove, AB
805 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 805 reviews
February 07, 2026
It was a recall. I called dealer about the notice. They ordered the parts Called me when the parts came. We made an appointment. I took the truck in. They did their I called dealer about the notice. They ordered the parts Called me when the parts came. We made an appointment. I took the truck in. They did their thing. No tassels. No problems. More
by Jetboater
January 21, 2026
Took my bronco in for a recall and was dealt with promptly and very courteous people in the service department promptly and very courteous people in the service department More
by Chris
Employees Worked With
January 05, 2026
Had appointment for 10 am today for a recall, they stated would take 4 hrs to do. After 4.5 hours later i asked for a status update as I was waiting the whole time in the lobby. Was informed my truck had not would take 4 hrs to do. After 4.5 hours later i asked for a status update as I was waiting the whole time in the lobby. Was informed my truck had not even been started on yet and was still outside! Advisor stated they were way behind because of the holidays? If this was the case why would you continue to book in customers just to make them mad, TELL THE TRUTH to customers. I have worked at the dealership level in management for 30 out of my 48 years (13 at a Ford dealership) and have to say this was a very negative experience, and I shall not have nice things to say about this dealership. More
by blembicz11
Employees Worked With
December 16, 2025
Quick and accurate service provided by Quick Lane service team at Zender Ford Spruce Grove team at Zender Ford Spruce Grove More
by Allant
Employees Worked With
December 07, 2025
Friendly staff. Coffee area is perfect. Timely updates on the status of the vehicle. Nice showroom. Coffee area is perfect. Timely updates on the status of the vehicle. Nice showroom. More
by KingRanch
Employees Worked With
December 05, 2025
This dealership is very friendly professional & very helpful. I will recommend anyone to this dealership. helpful. I will recommend anyone to this dealership. More
by Terrynwilton65
Employees Worked With
November 27, 2025
Everyone we dealt with was amazing! Our salesman Rob was friendly, efficient and knowledgeable. Was working with a short timeline, but they found exactly what we needed right away and m Our salesman Rob was friendly, efficient and knowledgeable. Was working with a short timeline, but they found exactly what we needed right away and made the transaction seamless. Thanks Zender Ford! More
by kmiller
November 26, 2025
Brought the truck in and it came out when they said it would. Awesome job. would. Awesome job. More
by beaujak2
Employees Worked With
November 15, 2025
Very courteous helpful in the decision of tires and appointment times. I had to pass on the first appointment and there was a time within two days. appointment times. I had to pass on the first appointment and there was a time within two days. More
by eugene.urchyshyn
Employees Worked With
November 07, 2025
Had a problem and the customer service listened and help solve it with knowledge and kindness. solve it with knowledge and kindness. More
by Nancy de Windt
Employees Worked With
