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Zender Ford
Spruce Grove, AB
785 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 785 reviews
June 15, 2025
My experience with Zender Ford has been wholly positive, and I would not hesitate to recommend them. I bought a 10 year old Ford Fiesta in February 2025. In May, I discovered that the air conditioning wa and I would not hesitate to recommend them. I bought a 10 year old Ford Fiesta in February 2025. In May, I discovered that the air conditioning was not working. They quoted over $800 for the repair, but when I explained that I had just purchased the vehicle and had driven it less than 200 km, their service rep asked me to hold while she spoke with the manager and the salesperson. She came back to tell me they would repair the car for free, which they did. I would also like to commend Derek Ford who handled the sale. He was not only professional and courteous, but he found a buyer for my old car who did not mind it had an engine problem several trips to my trusted mechanic had not fixed. I had explained to Derek that I could not sell it in good conscience, and why, and he said, "I know a guy who will buy it from you as is." All the employees I spoke with at Zender say it's different from every other place they've worked, and all of them stress what a great, upstanding, honest company it is. They assured me Zender Ford stands behind what they sell. I was very skeptical, but it turned out to be true. More
by Donna Fleming
June 06, 2025
Took my 2016 f150 in to fix a stalling problem. They had it done on time and then told me about a couple other things that needed to be done which I really appreciated. The car rental service they They had it done on time and then told me about a couple other things that needed to be done which I really appreciated. The car rental service they offered was a great touch. Thanks Zender! More
by Keith Beilman
Employees Worked With
June 06, 2025
Excellent service. Prompt friendly shuttle drivers. Advisor was quick professional and took care of everything I asked for Prompt friendly shuttle drivers. Advisor was quick professional and took care of everything I asked for More
by wwallace
Employees Worked With
May 30, 2025
I had a very positive experience, everyone I came across was so nice. I have no complaints. was so nice. I have no complaints. More
by jadynday13
Employees Worked With
May 17, 2025
The process of having service on my vehicle was smooth, easy, efficient and pleasant. Staff were on the ball and my needs were met immediately. Great dealershio! easy, efficient and pleasant. Staff were on the ball and my needs were met immediately. Great dealershio! More
by lionhill
May 13, 2025
The staff were very friendly. From the initial phone call to book the appointment to them handing me my keys and sending me on my way. From the initial phone call to book the appointment to them handing me my keys and sending me on my way. More
by Ultm81
Employees Worked With
May 11, 2025
Very good excellent customer service was very impressed, awesome service I'm from Prince George B.C, awesome service I'm from Prince George B.C, More
by Myrakonkin62
Employees Worked With
May 02, 2025
I’m very impressed with the service that I received from Xander Ford. They’re always prompt, courteous and extremely helpful. This is not the type of service that I used to receive from my last Ford dealers Xander Ford. They’re always prompt, courteous and extremely helpful. This is not the type of service that I used to receive from my last Ford dealership. More
by jmseney62
Employees Worked With
April 23, 2025
My experience was great they have friendly staff that took care of my needs well took care of my needs well More
by corey06
Employees Worked With
April 11, 2025
I came without much notice and was given kind, fair, and swift service. Thank you to the team! swift service. Thank you to the team! More
by lw5244
Employees Worked With
