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Wolfe GMC Buick

Edmonton, AB

4.9
2,218 Reviews
Welcome to Wolfe GMC Buick. We are proud to have served the Edmonton and area market with quality General Motors products since 1962. Located on the corner of 184 Street and Stony Plain Road, our modern full service facility is equipped to serve you, whether you need a new vehicle, used vehicle, maintenance, repairs, or parts and accessories for your present vehicle. We are committed to greeting you with a smile each time we meet you, as we truly appreciate every customer who contacts us. Our staff are well-trained and have the resources to satisfy each of your particular needs – choosing a new or used vehicle with specific options, arranging different finance or purchase options, scheduling maintenance or repair of your vehicle, or locating that special part or accessory. Our goal is to ensure that every customer we serve is completely satisfied with the experience - and will tell their friends and relatives about us. We hope to see you soon!
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18325 Stony Plain Rd NW

Edmonton, AB

T5S 1C6

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Showing 2,218 reviews

November 12, 2017

Best Local GMC dealership Aaron Peterson made my experience of buying a truck "very personal" with no pressure. He was engaged from the start and took the time to find the tr More

by BlueGMC17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Peterson
Nov 20, 2017 -

Wolfe GMC Buick responded

BlueGMC17, Thank you so much for taking the time to share your experience, it's a pleasure to have you as part of the Western Family! We look forward to seeing you again soon! -Team Western

November 12, 2017

Feeling great Great gmc dealer in city. I can not wait to purchase more truck for my business.Thank you so much Western GMC Buick! Thanks Zin Myo More

by ZinNov09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Gottfried, Walt Price
Nov 20, 2017 -

Wolfe GMC Buick responded

ZinNov9, Thank you very much for sharing your experience with our team! Each review we receive helps us to improve our processes we have in place to help deliver a first class experience with every visit! We look forward to your future visits and hope you enjoy your new vehicle! -Team Western

November 08, 2017

The worst experience I have faced in my life (CHEATING) This dealership when I told them I will pay down payment and both sides agreed on the price, they added the down payment to the price of the car and t More

by Mayssouna
Recommend Dealer
No
Employees Worked With
Other Employees : Alan Walker, Jamie Brandt, Matthew Winterhalt, Rebecca Gottfried
Nov 09, 2017 -

Wolfe GMC Buick responded

We pride ourselves on our level of customer enthusiasm as shown by the hundreds of 5 Star reviews on Dealer Rater. We are a bit surprised with your comments regarding language and communications. During the purchase process with you and your husband, we had no indication of any misunderstandings. The bill of sale is clearly laid-out and agreed upon. The offer to purchase you signed shows the final price incorporating your down payment. Additionally, the $5000 cash down is on the signed purchase agreement three times. If there had been any confusion or misunderstanding, that should have been evident to all of us and caught with the bill of sale; if not with financial (bank) contract that you signed with the bank. The reason we have customers AND managers sign the paperwork is so that we both understand (and agree) the selling price and financed amount. If there was a misunderstanding at the time of purchase, it could have (and should have) been dealt with then – not weeks after you took delivery. Once again we are sorry but as explained to you; we are not in a position to take back your vehicle, cancel a bank agreement and/or refund your deposit. -Jamie Brandt, General Sales Manager - jbrandt@westerngm.com

November 04, 2017

Great very friendly staff The short time I was there was pleased with the whole experience. Friendly staff and helpful. The salesman ran me through the ins and outs and explain More

by Chadd 72
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Gottfried, Mackenzie Drewniak
Nov 07, 2017 -

Wolfe GMC Buick responded

Chadd, Thank you very much for sharing your experience with our team! Each review we receive helps us to improve our processes we have in place to help deliver a first class experience with every visit! We look forward to your future visits and hope you enjoy your new vehicle! -Team Western

November 02, 2017

Consistently Fine Service Since our vehicle purchase two years ago, the service department has consistently provided friendly and efficient service. Cindy keeps us up on the se More

by access123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
Nov 07, 2017 -

Wolfe GMC Buick responded

access123, Thank you so much for taking the time to share your experience with Cindy Smith and our Certified Service Department, it's a pleasure to have you as part of the Western Family! We look forward to seeing you again soon! -Team Western

November 02, 2017

First New Vehicle Shananne was fantastic as well as Chantal in finance, no pressure and easy to deal with! Would highly recommend Western GMC to anyone in the market fo More

by bgoebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shananne Foran
Nov 07, 2017 -

Wolfe GMC Buick responded

bgoebel, Thank you so much for taking the time to share your experience, it's a pleasure to have you as part of the Western Family! We appreciate your recommendations and should you refer any customers, please make sure they let our team know so we may personally thank you. We look forward to seeing you again soon! -Team Western

November 01, 2017

Great Experience My experience purchasing a vehicle at Western was truly excellent! It was efficient and organized allowing me to drive away with a new vehicle very qu More

by Matthew J
Recommend Dealer
Yes
Employees Worked With
Matthew Winterhalt, Matt Lockington
Nov 07, 2017 -

Wolfe GMC Buick responded

Matthew, we're pleased you had such an excellent experience and decided to share it with us in this review. We hope you enjoy your new vehicle and we look forward to seeing you soon! THANK YOU! -Team Western

October 30, 2017

2014 Silverado Excellent First Rate Service. David Cormier was very helpful and very reasonable to deal with.I will definitely check back when looking for anything More

by GGus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Winterhalt, David Cormier
Nov 07, 2017 -

Wolfe GMC Buick responded

GGus, we're pleased you had such an excellent first rate experience and decided to share it with us in this review. We hope you enjoy your new vehicle and we look forward to seeing you soon! THANK YOU! -Team Western

October 29, 2017

No Pressure There was no pressure in purchasing our new vehicle. Shananne was honest and genuine. She helped us accomplish a lot in such a short period of time. I More

by Savythesavage
Recommend Dealer
Yes
Employees Worked With
Shananne Foran
Nov 07, 2017 -

Wolfe GMC Buick responded

Savythesavage, Thank you very much for sharing your experience with Shananne and the Western GMC Buick Team! We're thrilled to have you as a customer and look forward to seeing you again soon! -Team Western

October 29, 2017

2 Thumbs up! Excellent service and very helpful. Would love to continue doing business in the future with Houston and the manager. Worth all the wait. Got a great More

by Kristine Sumicad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston Kostiuk
Nov 07, 2017 -

Wolfe GMC Buick responded

Kristine, Thank you very much for choosing Western and taking the time to share your experience. It was our teams pleasure to provide you with the needed information to make an informed decision! We're looking forward to seeing you in the near future! -Team Western

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