Wolfe Chevrolet Edmonton
Edmonton, AB
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558 Reviews of Wolfe Chevrolet Edmonton
Westgate to the rescue Our son had an accident with his truck. Without knowing where to take it for repair we were referred to a -different- body shop (family owned). Ap Our son had an accident with his truck. Without knowing where to take it for repair we were referred to a -different- body shop (family owned). Apparently three weeks was not enough time at that body shop for them to be able to do an estimate (and they told untruths as to the status not knowing we happened to drive by every day). Needless to say, we pulled the vehicle from that body shop. A family member’s husband (a bodyshop fellow who works at Honda) recommended Westgate (I wish I had known first!!!). After a few conversations with Jennifer I was certain the vehicle needed to be pulled and towed to Westgate, which we did. Jennifer was very calm, reassuring, knowledgeable and polite to deal with. She gave me instruction on what I needed to obtain from the family owned body shop from which I was pulling the vehicle (accident sticker, police report, keys). After receiving the ok from our insurance company Jennifer arranged a tow of the vehicle to their shop. The estimate was provided that same week (!) and we were then dealing with yet another fantastic employee. Ali. Ali in the bodyshop has been polite, has taken his time to explain what is happening, and gone above and beyond in trying to accommodate in replacing part of the truck that was not a factory part. Ali has explained things at length (and likely repeated himself) as I do not speak car talk. We couldn’t be more pleased with the service, and recommendation that the vehicle stay in the bodyshop until the final part is in. Well done. Truly. PS: Aly, apologies - I spelled your name wrong. Sherry T. More
Going above and beyond For the second time in less than a year, Kristi Johnston and the service department at Westgate went well beyond what they had to do to help us with o For the second time in less than a year, Kristi Johnston and the service department at Westgate went well beyond what they had to do to help us with our 2014 Chevrolet Cruze. This time, a bad coil pack had my wife's car running badly, although it got her to work. When I called to make an appointment, they offered to get us in the very same day, which was a surprise given the backlog you often get coming out of a holiday period like Chirstmas/New Year. On top of that, they sent somebody to her business to pick up the car and bring it back to the dealership. They also offered to drop it back off before the end of the day. They did the same thing with the last issue several months ago. The extra effort Kristi and her staff made to deliver great customer service is very much appreciated. More
Body shop Work I recently had some collision repairs done on my 2013 Santa Fe at Westgate Chevrolet body shop and I am very impressed with the work they completed. E I recently had some collision repairs done on my 2013 Santa Fe at Westgate Chevrolet body shop and I am very impressed with the work they completed. Everyone I dealt with at the shop was accommodating and incredibly helpful. I was pleasantly surprised to get my vehicle back in almost new condition, They even cleaned the inside of my car!!! Highly recommend this dealership. More
2014 Silverado Mike Tomezak was very good to deal with. Purchasing the truck was fast and easy. They have a great team at WESTGATE. The Chevy Farm. Mike Tomezak was very good to deal with. Purchasing the truck was fast and easy. They have a great team at WESTGATE. The Chevy Farm. More
Fast sales are the most important thing, according to Colin. He only cares about a fast sale. That's all. Same as Gary Reilling, CEO. Edmonton motors just bought them out..... They must not be doing something ri He only cares about a fast sale. That's all. Same as Gary Reilling, CEO. Edmonton motors just bought them out..... They must not be doing something right lol. More
2016 Chevy Malibu Mike was very pleasant to deal with; we did not feel pressured at all. He seemed experienced and knowledgable. Purchasing the car was fast and easy as Mike was very pleasant to deal with; we did not feel pressured at all. He seemed experienced and knowledgable. Purchasing the car was fast and easy as well. More
Great salesman Very happy with my purchase. All information right, no surprises. During my test drive the check engine light came on Mike told me that the problem Very happy with my purchase. All information right, no surprises. During my test drive the check engine light came on Mike told me that the problem would be fixed. The mechanic found that a spark plug had failed Westgate had all 8 plugs replaced on my vehicle , sounds small but it greatly appreciated. More
Straight forward no bull sales service The sales team catered to my needs. No pressure or attempts to sell what anything but what I was looking for. Sales answered questions effectively an The sales team catered to my needs. No pressure or attempts to sell what anything but what I was looking for. Sales answered questions effectively and honestly. I drove away with a better deal than I expected after doing research for model and pricing. More
Perfect Do-over After mistakenly being booked in for a warranty repair that could not be done because the tech had the day off -- something we didn't find out until w After mistakenly being booked in for a warranty repair that could not be done because the tech had the day off -- something we didn't find out until we brought our car in -- Westgate more than made up for it when we were re-booked later the next week. Kristi Johnson not only made sure to oversee every step of the re-booking, she gave my wife a ride to and from work and made sire all the repairs were done quickly and properly. Dealerships, like every business, make mistakes.It happens. Kristi's attention to our second appointment more than made up for it. Well done. More
Amazing Experience Mark Kobialka helped me in the purchase of my 2018 Chevy Equinox. He was professional, very friendly, honest, and went out of his way to make my exper Mark Kobialka helped me in the purchase of my 2018 Chevy Equinox. He was professional, very friendly, honest, and went out of his way to make my experience exceptional. My expectations were surpassed with Mark and the experience that I received at Westgate Chevrolet. I would recommend him to all my friends and family More