Wilson Niblett Motors

Do not I repeat DO NOT ever purchase a vehicle from Wilson-Niblett!! In March, my husband and I purchased a vehicle from Wilson-Niblett. Little did we know, it would have been our worst nightmare. B Wilson-Niblett!! In March, my husband and I purchased a vehicle from Wilson-Niblett. Little did we know, it would have been our worst nightmare. Besides the horrible customer service from our sales man, our families life was put on the line. During the safety of the vehicle, the technician missed a leaking brake line. Shortly after picking up the vehicle my husband noticed that the line was pissing brake fluid while two of our three children were in the car with him. As a "solution" we were told to bring the vehicle back to have it looked at and repaired. Just when we thought that we were out of the woods, the line began to leak again but this time with our entire family in the car. We were told to bring the vehicle back in and were offered a few complementary oil changes as a compensation. At this point the dealership had us in a rental vehicle twice over a couple of months. BUT IT DOESN'T STOP THERE..... Last week while driving, the vehicle began to shake uncontrollably and began to make a very loud noise. When we pulled over, my husband noticed that three of the four wheels had the wrong wheel nuts and were extremely loose. My husband was able to twist the nut off with the smallest twist of his hand. Once again, the technician failed to do his job correctly. Due to the negligence, irresponsibility and inattentiveness of the technician, not only could my three children's life been put to risk from not having brake fluid or having the wheels fly off while on the highway, this could have lead to fatality to other drivers on the road. I was unable to sleep for many nights. As a result of the incident that occurred, after spending five hours at the dealership last week going back and forth with the GM, we were offered to reverse the deal and to get our money back. It has come to our attention today while browsing the inventory that the Nissan has been relisted. Not only was it relisted, but it is listed for more than what we paid, and what was returned to us. No other compensation was offered to us which was absolutely appalling. If any fatalities occurred due to the negligence of Wilson-Niblett, it would have costed them way more than the cost of the car. I pray and hope that my review reaches as many people as possible and that any potential customers will think twice about giving this dealership any business and most importantly putting their trust and lives in their hands. I hope that no other mother has to ever face such a terrible event that could have cost them their child(rens) lives. More

I would never consider another dealership for a new car purchase, Bob Shaban is very good at knowing what my needs are and directing me to what best suits my situation. I find him very honest and a pleasu purchase, Bob Shaban is very good at knowing what my needs are and directing me to what best suits my situation. I find him very honest and a pleasure to deal with. More

Received my 2024 GMC Terrain. Everyone is so nice at the this dealership. No pressure, lots of laughter and jokes. Just a wonderful experience. Everyone is so nice at the this dealership. No pressure, lots of laughter and jokes. Just a wonderful experience. More

Kristyna Davis is the type of service advisor a customer wants to work with. She provides clear, understandable information on your vechicle and offers guidance on what if any activity should be completed. wants to work with. She provides clear, understandable information on your vechicle and offers guidance on what if any activity should be completed. She is also excellent in communication and very knowledgeable about the business. More

I’m 63 years old, I have purchased a lot of vehicles in my life, 3 this year. This was the worst experience I have ever had. I will never buy a vehicle or have service done at Wilson Niblet ever again. my life, 3 this year. This was the worst experience I have ever had. I will never buy a vehicle or have service done at Wilson Niblet ever again. More

This dealer always provide the worst service does not matter you done your work or call for parts. I been trying to call them few times this week just to find out that I need transmission fluid and put m matter you done your work or call for parts. I been trying to call them few times this week just to find out that I need transmission fluid and put me hold for more than 30 minutes and no one ever showed up. I purchased my vehicle from this dealer and always found worst people I ever dealt. More

I got ripped off by this dealership for an extended warranty on a used car, the person who sold me this vehicle now no longer works there and I have had other sales people call me and tell me they sold warranty on a used car, the person who sold me this vehicle now no longer works there and I have had other sales people call me and tell me they sold my vehicle when I never wanted to sell my vehicle. I paid over $3000 for an extended warranty only to find out that I paid that amount from the in service date which means from the original person who bought the vehicle not from the date that I purchased the vehicle so beware, so instead of being under warranty until 2026 in ends in November 2023. THIS IS FRAUD AND SO PLEASE BE AWARE THAT THIS DEALERSHIP WILL RIP YOU OFF AND ALSO CHECK THE PAPER WORK More

Just received my new 2023 Malibu, the entire process was good experience. Nithusa Logaratnam Product Specialist was very good from the original meeting to the order process and delivery. Thank you good experience. Nithusa Logaratnam Product Specialist was very good from the original meeting to the order process and delivery. Thank you More

Picked up my C8 on November 26, 2022, after waiting 1 year 7 months and 5 days, wow that was quick! LOL. Very much worth the wait. Thank you Gary Wu, thank you for keeping me up to date every step of th year 7 months and 5 days, wow that was quick! LOL. Very much worth the wait. Thank you Gary Wu, thank you for keeping me up to date every step of the way from start to finish, it wouldn’t matter if Gary was at home or on holidays he would always respond immediately, and for that I really appreciate him, very professional and has a great sense of humour. Anyone looking for an honest individual, Gary Wu is your man and he can only be found at Wilson Niblett Ltd. a trustworthy dealer with integrity. I’m a new customer for life. Thank you Gary Wu and Wilson Niblett for a great customer experience. I’m the proud new owner of a 2023 C8 HTC Z51 Corvette. Wilfred Marche. More

We just purchased a previously enjoyed 2021 Subaru Outback Outdoor XT dealing with Nithusa and Sean. Both were very friendly and professional, as we worked through negotiations to the satisfaction of Outback Outdoor XT dealing with Nithusa and Sean. Both were very friendly and professional, as we worked through negotiations to the satisfaction of all involved. Of all the vehicles I have purchased, this was the best experience buying from a dealership. Well done and thank you. More