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Wheaton Honda - Service Centre

Edmonton , AB

1.4
111 Reviews

111 Reviews of Wheaton Honda - Service Centre

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November 13, 2021

Dropped my vehicle off for a scheduled service yesterday morning. The service advisor (who was quite friendly) called me late in the day to say they were just getting around to it because they had a lot of More

by tjbyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hunt, Gary
October 26, 2021

Terrible customer service, would give a zero if possible. Closely examine your invoices or they will steal from you. I have given this dealership multiple chances to improve on very basic issues but they More

by dedrascott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Tucker
October 19, 2021

I WAS TOLD MY OIL CHANGE WOULD TAKE 1 1/2 HOURS.IT TOOK 2 1/2 HOURS. EVERY YEAR IN THE PAST THE SERVICE ADVISOR WOULD REVIEW THE BILL WITH YOU.NOT THIS YEAR.LAST YEAR I PAID $ 102 FOR A OIL CHANGE.THIS YEA More

by parkdrummer50
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Erikkson
August 23, 2021

Bad experience they will charge extra after estimating for shop supplies and other be ready to pay 100$ extra after estimates of manger not fre More

by Rajandhingra 2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan kennedy, Rick Anderson, Bernard Osana
August 14, 2021

Went here with a friend for a quick service. Staff were very friendly and accommodating, I would recommend this service department to all friends and family! More

by Rstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan Hallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Wheaton Honda responded

Thank you for the great review! Please give us a visit anytime you need us.

April 08, 2021

Unsatisfactory service, instead of fixing battery discharge problem, created more problem disconnecting my remote start and high beam lights, saying the lights might have reach its life. And the remo More

by Unsatistied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kana
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

The best dealership in Edmonton, hands down. They treat their customers as if they were an honoured guests in their own home, very friendly atmosphere and will go above and beyond their customers expectati More

by Marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Anstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Holloway
Apr 07, 2021 -

Wheaton Honda responded

Thank you for the great review Marco! Please reach out anytime, it was a pleasure working with you.

March 19, 2021

if there’s an option I would chose 0 stars 妈的啥笔洁宝玩意儿 nmsl Did nothing helpful to solve the issue yet still charged for a massive bill. More

by Drake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hock Oon Yeap
December 23, 2020

Every time, I took my car in for repair, I was very satisfied with their service and customer service. Mr. Derek Rutter, Body Shop manager provides great customer service and care at personal level. I More

by masako6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Rutter, Body Shop Manager
Jan 11, 2021 -

Wheaton Honda responded

Thank you for the review, it was a pleasure working with you!

November 09, 2020

Took my 2015 Honda Fit in for scheduled service and inspection before a big road trip. A week later, my car wouldn't start, in the middle of nowhere; apparently the battery was visibly swollen and need More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hock Oon Yeap
2
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