Westwind Honda
Lethbridge, AB
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302 Reviews of Westwind Honda
My husband I bought a used vehicle at this dealership In January after trading in our vehicle (our vehicle was barely 5 years old, with under 60,000 kms on it)5 months later we take our new,"used" vehicle b January after trading in our vehicle (our vehicle was barely 5 years old, with under 60,000 kms on it)5 months later we take our new,"used" vehicle back for a simple oil change and are told by service it needs $2000 in repairs. We are told they can trade it in for us, but it has magically depreciated over $5000 already. In 5 months??? Then we are told they can split the cost of the repair with us. Is this not why we buy from dealerships?? So we have piece of mind that we are looked after? We have spent over $50,0000 at this dealership and are repeat customers. We will never again purchase a new or used vehicle from this dealership, and would suggest the same to anyone looking to purchase a vehicle. We felt very taken advantage of, and they dont care about you once you buy from them. Very poor customer service, even from upper management. More
Dealing on a used Honda Civic on a monday. Was told that they were going to hold the vehicle for me while it was being serviced and to come back at wednesday to finalize the transaction. Came back wednesday they were going to hold the vehicle for me while it was being serviced and to come back at wednesday to finalize the transaction. Came back wednesday only to find the Civic was sold to another person on tuesday. Dealer did not contact me between monday and wednesday. Sales manager treated with disrespect regarding my inquiry as to why they did not hold the vehicle as promised. More