Westminster Toyota

Hiding truth, poor service, no promise 1. The dealer did not inform us that they did not have the car key until we were about to drive away. This is significant to be clarify.They didn’t le 1. The dealer did not inform us that they did not have the car key until we were about to drive away. This is significant to be clarify.They didn’t let us know until the purchase was done. If I knew and agreed, I would have accepted it, however, this is truth that they hide the fact that they didn’t have the key until the end. 2. When we got the car, it was not cleaned at all, not at all. We had to clean the Prius ourselves, such us vacuum. I was expecting to buy a clean car, instead of a dirty car. 3. We only drive the car for less than a week, and we had to book an appointment with service because the engine light on, and water temperature warning flashing. According to Jim Pattison Toyota Victoria, it was an emergency and serious problem that needs to be deal with right away. I do need to come put of my way and spend more time and a lot of money (thousand) to repair the car that I bought a week ago. Due to these reasons, I doubt The Westminister Toyota’s sincerity to this business. The service, the attitude, and the experience. Toyota has a outstanding reputation, I am not sure if I believe anymore. After this purchase experience and the attitude to the Toyota, this is not impressive. I believe if these things happen to any customers, they wouldn’t be happy, neither. More

Good experience Justin was a great salesman to deal with. Genuinely had our best interests in mind and was motivated to make us happy. The only downside was location Justin was a great salesman to deal with. Genuinely had our best interests in mind and was motivated to make us happy. The only downside was location of dealership. More

Highly commendable! We had a very satisfying experience n dealing with the staff from start to finish... they're all very informative and accommodating. We're looking for We had a very satisfying experience n dealing with the staff from start to finish... they're all very informative and accommodating. We're looking forward to their upcoming new location near queesborough landing. To the staff, keep up the good work! More

Great experience, Thank You Harvinder and Justin. Recently bought a Toyota Corolla from Westminster Toyota and I am very pleased with the whole purchasing experience. The manager Harvinder is a very s Recently bought a Toyota Corolla from Westminster Toyota and I am very pleased with the whole purchasing experience. The manager Harvinder is a very straight forward and understanding person. The Product Advisor Justin is very knowledgeable and honest. He kept me informed during the whole process. Justin provided me with tips and scheduled maintenance at the end of the process for the new car. I am very pleased with the car I got and the whole experience. Strongly recommend this dealership. More

Second Time Visit This is my second time visiting the dealership. I was looking to change car's. The atmosphere of this place is positive & relaxing. The staff is frien This is my second time visiting the dealership. I was looking to change car's. The atmosphere of this place is positive & relaxing. The staff is friendly. Lance, was the sales representative that helped me today in my purchase of a new vehicle. He is very polite, professional and went above and beyond the call of duty! Lan e is a knowledgeable person and took time to go over every detail in the process of my purchase. I would totally recommend to friends & family. More

I had a great experience buying my truck Everyone I dealt with at New West Toyota was very easy to deal with and knowledgeable.Very low pressure sales let me take my time to get the truck I w Everyone I dealt with at New West Toyota was very easy to deal with and knowledgeable.Very low pressure sales let me take my time to get the truck I wanted . More

Unexpected repairs This morning I brought in my '97 Camry because of a steering issue. The service is always friendly and professional here, but I didn't expect that my This morning I brought in my '97 Camry because of a steering issue. The service is always friendly and professional here, but I didn't expect that my car would be seen right away, and finished within an hour. Thanks so much, guys! More

Appointment with Toyota I went to an appointment with Toyota service desk, today, to find out why my wipers stop in the middle of the windshield and don’t return to their ori I went to an appointment with Toyota service desk, today, to find out why my wipers stop in the middle of the windshield and don’t return to their original position. They ran a diagnostic service and told me it is an estimated service of $400.00, so I took the diagnostic paper and left. That was all More

Thanks. I got a bad car accident a few weeks ago. So I went back to Lance at Westminster Toyota to ask help. (I bought my first vehicle from him.) My English I got a bad car accident a few weeks ago. So I went back to Lance at Westminster Toyota to ask help. (I bought my first vehicle from him.) My English is not good. But Lance is so patient with me. Always does. He and his manager Harvinder worked so hard for me, gave me the greatest deal! I totally recommend Lance to everyone I know. Thank you again, Lance! More

Service Arrived on time and service dept. was ready. Friendly and explained service to be provided. Change to winter tires and oil change service. Car wash Arrived on time and service dept. was ready. Friendly and explained service to be provided. Change to winter tires and oil change service. Car washed. Delivered on time as promised. Thank you. More