West Edmonton Hyundai
Edmonton, AB
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829 Reviews of West Edmonton Hyundai
Love my Santa Fe! When I went into the dealership I was just looking but walked out with a new Santa Fe. This is my third purchase of a Santa Fe and I I love this one When I went into the dealership I was just looking but walked out with a new Santa Fe. This is my third purchase of a Santa Fe and I I love this one as much as I did my first. Thanks Alan for finding a great vehicle and Ali for working with me so I feel like I got a great buy. No pressure, just a great experience. Thanks Al! More
Misdiagnosis of problems and pushing un needed services. All of the issues I encountered were created in the service dept. where they misdiagnosed problems and broke other parts which were removed to perform All of the issues I encountered were created in the service dept. where they misdiagnosed problems and broke other parts which were removed to perform the repair. They were more focused on pushing unnecessary servicing which of course aren't warranty items. They kept on creating oil leaks and glycol leaks until I refused to take it back there and performed the repairs myself. I will never go back there. More
Excellent I give this rating because i experience their excellent service to customer and they are so approachable. And if you are looking for a car go visit hy I give this rating because i experience their excellent service to customer and they are so approachable. And if you are looking for a car go visit hyundai More
Doing business with the BEST! I recently brought a new Hyundai Santa Fe in this outlet and telling you honestly I don't have any knowledge about what kind of vehicle that will fit I recently brought a new Hyundai Santa Fe in this outlet and telling you honestly I don't have any knowledge about what kind of vehicle that will fit to my family. Then with these great people like josh and Pia Liberty they give me the right vehicle that I love so much even my first time I look at it. With the great explanation from them they convince me to buy it with also the help of Danny Park! Thank you so much for all the help you've done to me to make it easy! I really happy with ur service!?? more power!!! More
2015 veloster turbo I recently bought a 2015 veloster turbo here I originally was to pick it up Saturday morning but when I found out I'd be getting off early Friday they I recently bought a 2015 veloster turbo here I originally was to pick it up Saturday morning but when I found out I'd be getting off early Friday they did everything in their power to get my in the car before they closed my sales person liberty even stayed late with me sitting in the car going over all the functions and how to use the navigation system ETC etc everybody especially Kevin Ali and liberty were so friendly and helpful anyone who buys a Hyundai in this city and doesn't come here is a fool the service was amazing the car was perfect so thanks again Kevin Ali and and liberty you have no idea how much I appreciate all your hard work you've done for me!!! More
Fantastic Buying Experience This is my second time dealing with the team and both times Lloyd was a great pleasure to deal with. When Lloyd wasn't there Alan was fantastic as wel This is my second time dealing with the team and both times Lloyd was a great pleasure to deal with. When Lloyd wasn't there Alan was fantastic as well. It's very low pressure and the whole staff works hard to make you feel comfortable and satisfied. Great job all of you!! Keep up the great work!!! More
sales guys were very polite and honest and fare to the deal. We had bad experience in southtown Hyundai..But west Edmonton hyundayi staff did g(Tony & Alirez)reat job to keep up the reputation of their branch.. We had bad experience in southtown Hyundai..But west Edmonton hyundayi staff did g(Tony & Alirez)reat job to keep up the reputation of their branch.. They were very honest and gave us very good deal.. They didn't try to deceive us by making profit under the table. More
Friendly staff, positive experience! As someone who was in the market for a new car after 13-years of driving my old one (which I was reluctant to let go), I was expecting to walk into th As someone who was in the market for a new car after 13-years of driving my old one (which I was reluctant to let go), I was expecting to walk into the dealership and deal with the stereotypical "car sales" environment (i.e. high pressure, persistent follow-up sales calls, haggling over the 'best' price)…but to my extremely wonderful surprise, that was definitely NOT the case at West Edmonton Hyundai. I was greeted with welcoming, friendly, bend-over-backwards to give you the information/help you needed without any pressure to buy. They are a staff that are confident in their product and most importantly confident in the added-value their level of friendly service provides. I can say that it was the staff and their superior customer service that sealed the deal for me. They were very patient when it took me about 4 visits to make up my mind and Ali, in particular, went above and beyond to answer any and all of my questions by phone/email in between time. My previous car was not a Hyundai and I had pretty much made up my mind that I was going to buy the exact same one again without looking at any others…but…the lack of customer service/integrity at the other dealership led me to visit West Edmonton Hyundai, and I am glad it did! I have heard nothing but positive feedback from other Hyundai owners and now I am a happy-Elantra owner myself! If you're looking for a Hyundai - this is the dealership to go to…professional, funny, superior customer service from beginning to end and my Elantra is both comfortable and affordable! More
Very comfortable experience For a woman, buying a new car can be intimidating, but not so at West Edmonton Hyundai. I was treated with total respect. During the whole buying pro For a woman, buying a new car can be intimidating, but not so at West Edmonton Hyundai. I was treated with total respect. During the whole buying process, the entire staff was very friendly, helpful and courteous. More
Happy Customer As soon as I walk into the service department at West Edmonton Hyundai, my husband and I are always greeted in such a friendly manner it feels like fa As soon as I walk into the service department at West Edmonton Hyundai, my husband and I are always greeted in such a friendly manner it feels like family. Dealing with positive employees, makes the transition of worst case scenario having to spend a lot of money on car repairs, much easier!! They have a great, friendly shuttle driver, James, as well, and he is always patient, likes to talk and will accommodate your pick up/drop off no matter what!! Today, I just discovered the best part of the service, they now have 2 massage chairs in the waiting area, so I didn't even have to leave during car service to get out of the boring, restless wait!!!!! More