Read Reviews Wendell Motor Sales

Wendell Motor Sales

Wendell Motor Sales

549 Fairway Road South
Kitchener, Ontario N2C 4A2

Canada


Sales: (519) 893-1501
Service: (519) 893-1530
Parts: (519) 893-1510

Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.6

24-Month Rating

based on 364 reviews

4.8

4.8 out of 5

430 lifetime reviews

Wendell Motor Sales

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Certified: Wendell Motor Sales

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Wendell Motor Sales has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Wendell Motor Sales

Wendell Motors employs more than 50 people and is the largest volume Chrysler, Jeep®, Dodge dealership in Waterloo Region. We offer a wide selection of new and pre-owned Dodge, Chrysler, Jeep, and Ram for your needs and our service facility is second to none. The Hendry family and employees are proud to have served the automotive needs of Kitchener-Waterloo and area for more than half a century, and to have developed a reputation for quality, service and customer-focus that speaks for itself.

Choose Wendell's! You'll be glad you did.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Children's Play Room Shuttle Service
Customer Lounge Area Television
Drive-In Service Vending Machines
Free Coffee

AmyBanton
5/24/2013 11:37:59 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark ScorfieldMark Scorfield
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Wendell Motor Sales:

Dealing with Mark Scorfield was an absolute pleasure once again! He always had our best interests in mind and found us the perfect vehicle for our family. This is the third time we have dealt with Mark and Wendell and would recommend him to anyone looking for a vehicle.

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rmclean5611
5/21/2013 7:38:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wes GroszWes Grosz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wendell Motor Sales:

This was the second vehicle I have purchased from Wes in the last year. The first was for my wife, and this one was for me. I have been in sales for 15+ years and some might say I am a bit tough on sales people. In my opinion, Wes is a true professional and I can't say anything bad about him. His service and follow up were top notch, and I will be back to buy from Wes for my next vehicle, and every one after that. I can promise that if you choose to buy from Wendell, and you ask for Wes, you will be happy throughout every step of the process.

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jheighes
5/17/2013 8:32:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark ScorfieldMark Scorfield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wendell Motor Sales:

This is the third new Chrysler I have purchased from Wendell Motors and have dealt with Mark Scorfield each time. I have found him to be friendly and helpful while listening to what I want without trying to sell me something else which I have found other dealerships guilty of attempting. Obviously I have been pleased with the cars performance and have had good experiences with your service department as well. I would recommend this dealership and in fact my sister bought her last car from Mark as well.

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paulperkins
5/17/2013 7:53:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin BuckwaldKevin Buckwald
Wes GroszWes Grosz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wendell Motor Sales:

Our experience with Wendell Motor Sales was fantastic. In the past I had purchased a vehicle from other Dodge dealers and had a horrible experience. We were given a great deal because of the supplier discount program. The staffs were all extremely helpful, friendly, and professional. While the service dept. was cleaning the truck they noticed a scratch on the window on the driver side and ordered a new one. The remotes were not working properly and they are replacing them without us asking for in to be done. We will recommend Wendell Motor to anyone who asks about our truck.

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VickyV
5/16/2013 8:51:22 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wes GroszWes Grosz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wendell Motor Sales:

Wendall Motors was chosen because of a long time friendship with Wes. He was very knowledgeable about the new technology available by Chrysler, offered a reasonable price for our choice and our new car was available very quickly all with a "neighbour next door" attitude.

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Slipstreamghost
5/16/2013 5:13:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cynthia SharpCynthia Sharp
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Wendell Motor Sales:

They have an above average customer service. They put confidence back into me with the brand and customer care. I purchased two vehicles from them and I live in Hamilton, so I have plenty of options, they worth the drive to Kitchener hands down.

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grober123
5/16/2013 11:51:55 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jean GilesJean Giles
Wes GroszWes Grosz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wendell Motor Sales:

What can I say. It was the best experience at a Dealership I have ever had. Wes was amazing. To be able to go into a dealership thinking that your going to get the usual "line" and coming out of their thinking WOW, where did he come from, was great.
Wes is personable, he listens to you regarding the things you are looking for and what you don't want. He makes the experience as painless as possible. No pressure whatsoever, which is huge with me. Any littles signs of a pushy salesperson and I will walk away even though I might have wanted that particular vehicle.

So Wes, you are the best! Here's hoping that you are still working at Wendall's when it's time to purchase my next vehicle.

Thanks again and see you in a few years
Pat

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elaineablitt
5/16/2013 9:05:33 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin BuckwaldKevin Buckwald
Jean GilesJean Giles
Wes GroszWes Grosz
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Wendell Motor Sales:

I recently purchased a 2012 Jeep based on a friends recommendation. I really didn’t think where, or whom I purchased from would make an iota of difference. I am so glad that I choose Wendell Motors, and not just a Jeep. From detailed vehicle information, warranty information, to financing, all the team members I dealt with were professional, informative and very personable. All involved took the time I needed to make the right decision, on a Friday evening. I know that if I ever have to return to the dealership for any type of service, I will be greeted warmly. This has certainly changed my perception of the “used car salesman” Hats off!

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Paulziolkowski
5/15/2013 10:08:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Derek (Dodge) MckayDerek (Dodge) Mckay
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wendell Motor Sales:

I came into Wendell just to start looking for a new van for my family. Out came Derek with a big smile and made us feel comfortable right away. Derek showed us all the available vehicles that were in my price range and took the time to explain all the different features for each vehicle on the lot. He made us feel like the only customer on the lot giving us his full attention. After a test drive and Derek crunching the numbers we ended buying a brand new vehicle. Not once in the process did I feel I was being pressured into buying a car. Derek was able to put me into a new Caravan at the low end of my budget! It was a pleasure dealing with Derek and the team at Wendell Motors!

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peterd2262
5/13/2013 12:20:11 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter HolenskiPeter Holenski
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Wendell Motor Sales:

The service was great. Our sales person was pleasant to work with. Got everything we wanted fixed. Was only one problem with a rust guard but I got a new one put in.

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