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Volkswagen on Regent - Birchwood

Winnipeg, MB

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4 Reviews

1310 Regent Ave W

Winnipeg, MB

R2C 3A8

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April 30, 2025

I recently visited this dealership to look at a Jetta and spoke with Sharal. The whole process took over 2 hours, and I felt extremely pressured throughout. I told her I needed some time to think and would c More

by Jishantjishu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sharal
Apr 30, 2025 -

Jishantjishu responded

I recently visited this dealership to look at a Jetta and spoke with Sharal. The whole process took over 2 hours, and I felt extremely pressured throughout. I told her I needed some time to think and would confirm the next day, but she wouldn’t let me leave without reserving the car. She insisted it was the last one and pushed me to pay a reservation fee, assuring me it was refundable. Even though I said I would pay the next day after speaking to the finance manager, she kept insisting I pay immediately. Eventually, I reserved the car under pressure. Later, I found a better deal elsewhere and informed them I wouldn’t proceed — now they refuse to return the reservation fee. Sharal came off as desperate to make a sale, and when I asked about the refund, she casually said, “We sell 100 cars a month,” like my business didn’t matter. Extremely unprofessional and disappointing experience. Be cautious before you hand over any money.

November 11, 2024

They put on a friendly front, but there's zero honesty here. I'm no mechanic, yet I managed to fix something they claimed they couldn't. Extremely frustrated and disappointed with their lack of integrity! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Pacheco
May 15, 2024

With my experience was not good because I bought car from them has the safety, but after 1 week car has problems I want back to them they told me I have to change all the stuff in the break and I changed but More

by malogaili88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
July 30, 2021

David Pommer and his team truly go above and beyond. I brought my Golf R in for service today and they really went that extra mile. Fantastic techs. Great service staff. Beautiful dealership. And More

by davidkwpg@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pommer