
Volkswagen on Regent - Birchwood
Winnipeg, MB

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I recently visited this dealership to look at a Jetta and spoke with Sharal. The whole process took over 2 hours, and I felt extremely pressured throughout. I told her I needed some time to think and would c spoke with Sharal. The whole process took over 2 hours, and I felt extremely pressured throughout. I told her I needed some time to think and would confirm the next day, but she wouldn’t let me leave without reserving the car. She insisted it was the last one and pushed me to pay a reservation fee, assuring me it was refundable. Even though I said I would pay the next day after speaking to the finance manager, she kept insisting I pay immediately. Eventually, I reserved the car under pressure. Later, I found a better deal elsewhere and informed them I wouldn’t proceed — now they refuse to return the reservation fee. Sharal came off as desperate to make a sale, and when I asked about the refund, she casually said, “We sell 100 cars a month,” like my business didn’t matter. Extremely unprofessional and disappointing experience. Be cautious before you hand over any money. More
They put on a friendly front, but there's zero honesty here. I'm no mechanic, yet I managed to fix something they claimed they couldn't. Extremely frustrated and disappointed with their lack of integrity! here. I'm no mechanic, yet I managed to fix something they claimed they couldn't. Extremely frustrated and disappointed with their lack of integrity! More
With my experience was not good because I bought car from them has the safety, but after 1 week car has problems I want back to them they told me I have to change all the stuff in the break and I changed but them has the safety, but after 1 week car has problems I want back to them they told me I have to change all the stuff in the break and I changed but the car still has problem.I tried to call the service department, but every time they told me nothing wrong with it. I want to another mechanic just for diagnosis , and the found a lot of problems in the brake. More
David Pommer and his team truly go above and beyond. I brought my Golf R in for service today and they really went that extra mile. Fantastic techs. Great service staff. Beautiful dealership. And brought my Golf R in for service today and they really went that extra mile. Fantastic techs. Great service staff. Beautiful dealership. And Nespresso coffee! What more could you ask for. Thank you David to you and your team More