Volkswagen of South Charlotte - Service Center

Kwasi Asante-Ansong Is one of the Most Knowledgeable people I know at Volkswagens It's mind Blowing how well he knows the product. people I know at Volkswagens It's mind Blowing how well he knows the product. More

I have done business with Volkswagon of Charlotte for over 15 And Kwasi is not a five, but a 10! He is patient caring and doesn’t push you into any bad decisions. He is always willing to help! His cust over 15 And Kwasi is not a five, but a 10! He is patient caring and doesn’t push you into any bad decisions. He is always willing to help! His customer service is off the hook. I love, Kwasi. If you want to make a great purchase, he’s the man to see! You won’t go wrong with Kwasi. More

Kwasi is one of the most genuine car dealers I’ve encountered. He is knowledgeable about Volkswagens and passionate about getting families in the right vehicle at the right price. encountered. He is knowledgeable about Volkswagens and passionate about getting families in the right vehicle at the right price. More

Kwasi provided excellent customer service during my process of purchasing 2 Vehicles from VW South! Even after the purchases he always seemed to know when I am in the store for service and comes to say process of purchasing 2 Vehicles from VW South! Even after the purchases he always seemed to know when I am in the store for service and comes to say “hello”! I would return to VW South for any future purchases. More

Had a great expiernce trading my cat in for a newer model of the Taos and got the price I wanted of the Taos and got the price I wanted More

VW of South Charlotte is a bait and switch house. Avoid. Avoid. Avoid. Scheduled in advance to have my sun roof seal replaced while I wait. 88$ part. 20 minute job. 1 hour later, they want to char Avoid. Avoid. Avoid. Scheduled in advance to have my sun roof seal replaced while I wait. 88$ part. 20 minute job. 1 hour later, they want to charge me $180 for a "diagnosis" and 1850$ to replace the entire sun roof including glass, mechanism, frame, and housing but labeled the work as "moonroof seal". More

Mason in the service department was absolutely amazing! He went above and beyond for us and kept me in the loop every step of the way. He was very very kind and also very knowledgeable. He made me feel lik He went above and beyond for us and kept me in the loop every step of the way. He was very very kind and also very knowledgeable. He made me feel like I knew what was going on the whole time. I will definitely ask for Mason in the service department for a future service. More

They are so professional and just made me feel like they were going to take care of any problems I had with my car. were going to take care of any problems I had with my car. More

Check engine light, oil change. Got me right in 7am next day. John Keating excellent communication. Even though it took much of the day - provided a shuttle to work and from work Got me right in 7am next day. John Keating excellent communication. Even though it took much of the day - provided a shuttle to work and from work. - fixed the problem. Excellent communication. Check in and check out process quick. Also appreciate, as always, a freshly washed vehicle - fixed and ready to drive home clean. More

I was recommended. ... because I've worked at dealerships in Raleigh I was aware of the tactics. My experience totally debunked. Joerg was an example of customer satisf ... because I've worked at dealerships in Raleigh I was aware of the tactics. My experience totally debunked. Joerg was an example of customer satisfaction. More