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Val Ward Cadillac Inc
Fort Myers, FL
642 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 6-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 642 reviews
June 02, 2024
i Don't like the 3% charge if you use a credit card. This is low!!! Should have let me know up front db This is low!!! Should have let me know up front db More
by DANB92445
Verified CustomerEmployees Worked With
Helpful June 02, 2024
Best in the area. Staff is professional and honest. Complete services on time and competitively priced Staff is professional and honest. Complete services on time and competitively priced More
by billconstantine
June 02, 2024
My extended warranty provider failed to address an interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete s interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete satisfaction. He and Ned Kelly, the body shop Manager, are both knowledgeable and dedicated to creating satisfied customers. Karina, my service writer, is straightforward and makes sure things are followed through as planned. They are professionals, a pleasant experience. More
by YAKIMA01
Employees Worked With
June 02, 2024
Great personable clean knowledgeable employees well organized works like a machine comfortable team oriented happy organized works like a machine comfortable team oriented happy More
by islandriver2
June 02, 2024
Patty and Rich in the collision center are two of the best to work with I have ever had the pleasure to experience in auto repair. They made Jenn and I feel family after a very stressful accident. best to work with I have ever had the pleasure to experience in auto repair. They made Jenn and I feel family after a very stressful accident. More
by CORSEEXCAVATING
Employees Worked With
Rich,
June 01, 2024
Karina did an excellent job setting up the service for my vehicle and providing me with a loaner vehicle. vehicle and providing me with a loaner vehicle. More
by Davidkenney
Employees Worked With
May 31, 2024
Great dealership ,the service is the best I have ever dealt with.They do want they say they are going to fix the problem.Dealing with Dave McKinney is the best experience he is very professional and know dealt with.They do want they say they are going to fix the problem.Dealing with Dave McKinney is the best experience he is very professional and knowledgeable More
by rocket8879
Employees Worked With
May 31, 2024
What a wonderful experience dealing with Jose and Pete. I will be buying my next vehicle from here 100% I will be buying my next vehicle from here 100% More
by JNARDONE32
Employees Worked With
May 29, 2024
Always get great service. Customer waiting are is nice so I don't mind waiting for my vehicle. Customer waiting are is nice so I don't mind waiting for my vehicle. More
by newXT5
Employees Worked With
May 26, 2024
Excellent service every time. Dave has taken care of my car for years now, and he’s so experienced when there’s an odd symptom he nails it every time. It’s so refreshing to have s Dave has taken care of my car for years now, and he’s so experienced when there’s an odd symptom he nails it every time. It’s so refreshing to have someone honest and trustworthy to bring my vehicle to. More
by MTZMAIL1
Employees Worked With
