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Val Ward Cadillac Inc - Service Center
Fort Myers, FL
394 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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394 Reviews of Val Ward Cadillac Inc - Service Center
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May 26, 2024
Excellent service every time. Dave has taken care of my car for years now, and he’s so experienced when there’s an odd symptom he nails it every time. It’s so refreshing to have s Dave has taken care of my car for years now, and he’s so experienced when there’s an odd symptom he nails it every time. It’s so refreshing to have someone honest and trustworthy to bring my vehicle to. More
by MTZMAIL1
Verified CustomerEmployees Worked With
Helpful May 20, 2024
Much better customer care than DeVoe. Owning a Cadillac since 1987 this is the best dealer that we have had. Owning a Cadillac since 1987 this is the best dealer that we have had. More
by johnisboating
May 20, 2024
The members of the service department were friendly, thoughtful and very helpful in my time of distress. I thank each of them for their kindness. thoughtful and very helpful in my time of distress. I thank each of them for their kindness. More
by DALSJL
May 19, 2024
Disappointed, got the 5 star treatment to pick up my vehicle from work but when it was not finished, I had to find a way to the dealership which I thought was not 5 star. Then when I get my vehicle, it vehicle from work but when it was not finished, I had to find a way to the dealership which I thought was not 5 star. Then when I get my vehicle, it was not cleaned and had grease and grime on it from the service visit. More
by ANGELA.RIVAS
Employees Worked With
May 18, 2024
I took my vehicle in for routine service by appointment. The process for checking in was simple and at the agreed upon time. The work was completed within the time that I was promised. All employees The process for checking in was simple and at the agreed upon time. The work was completed within the time that I was promised. All employees that I met were friendly and courteous. More
by frank.hurd
Employees Worked With
May 17, 2024
although it took sometime to get to the finish line I am happy with the deal. happy with the deal. More
by finman618
May 13, 2024
Friendly helpful greeting by the gentleman that received our car on entry. Great treatment by Jamie. our car on entry. Great treatment by Jamie. More
by WHALLAL
Employees Worked With
May 11, 2024
I showed up for an oil change without and appointment. Jane my service advisor immediately put my car into the system for the service. 45 minutes later my service was complete and I was on my way!!! Jane my service advisor immediately put my car into the system for the service. 45 minutes later my service was complete and I was on my way!!! More
by Arcangelo Cape Coral
Employees Worked With
May 10, 2024
Always great with Jane, my service advisor! !! She always works with me to take care of any issues with my 2022 CT5 Cadillac 😇 !! She always works with me to take care of any issues with my 2022 CT5 Cadillac 😇 More
by MA38388
May 10, 2024
Great staff and very helpful would highly recommend this dealership to my family and friends dealership to my family and friends More
by shilohaswater
Employees Worked With
