Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Val Ward Cadillac Inc
Fort Myers, FL
626 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 6-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 626 reviews
Verified Customer
Helpful May 18, 2024
I took my vehicle in for routine service by appointment. The process for checking in was simple and at the agreed upon time. The work was completed within the time that I was promised. All employees The process for checking in was simple and at the agreed upon time. The work was completed within the time that I was promised. All employees that I met were friendly and courteous. More
by frank.hurd
Employees Worked With
May 17, 2024
although it took sometime to get to the finish line I am happy with the deal. happy with the deal. More
by finman618
May 15, 2024
I had 4 Cadillacs when I lived in NJ. This is my first purchasing experience at Val Ward. I am beyond happy to say that they exceed the superior sales/service I have come to expect from a This is my first purchasing experience at Val Ward. I am beyond happy to say that they exceed the superior sales/service I have come to expect from a Cadillac dealership More
by gymmomk
Employees Worked With
May 15, 2024
Received exceptional treatment! Allan was patient and made sure to answer all of our questions and concerns. Allan was patient and made sure to answer all of our questions and concerns. More
by crystalledezma
Employees Worked With
May 13, 2024
Friendly helpful greeting by the gentleman that received our car on entry. Great treatment by Jamie. our car on entry. Great treatment by Jamie. More
by WHALLAL
Employees Worked With
May 11, 2024
I showed up for an oil change without and appointment. Jane my service advisor immediately put my car into the system for the service. 45 minutes later my service was complete and I was on my way!!! Jane my service advisor immediately put my car into the system for the service. 45 minutes later my service was complete and I was on my way!!! More
by Arcangelo Cape Coral
Employees Worked With
May 10, 2024
Everything was handled perfectly. I’m new to this kind of thing since I just lost my husband. I came away very satisfied. Everyone is very friendly and helpful. I’m new to this kind of thing since I just lost my husband. I came away very satisfied. Everyone is very friendly and helpful. More
by rdenny140
May 10, 2024
Always great with Jane, my service advisor! !! She always works with me to take care of any issues with my 2022 CT5 Cadillac 😇 !! She always works with me to take care of any issues with my 2022 CT5 Cadillac 😇 More
by MA38388
May 10, 2024
Great staff and very helpful would highly recommend this dealership to my family and friends dealership to my family and friends More
by shilohaswater
Employees Worked With
