Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
3,609 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
Contact Dealership
View Awards

700 S Havana St

Aurora, CO

80012

Directions

By Type

Showing 3,609 reviews

May 09, 2024

Cauther has always been the best, he’s the reason I always come back! Thank you Cauther! More

by NELY081411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Tynan's Volkswagen responded

"Thank you so much for your kind words! We're thrilled to hear that Cauther's service keeps you coming back. We'll be sure to pass along your appreciation. Looking forward to serving you again soon!" Jacqueline Goldsboro - Customer Care Coordinator

Helpful
May 08, 2024

Wouldn't recommend to friends or family. Customer service was lacking and felt like they were just moving cars rather than helping you buy something you're actually investing in for the nex More

by Jparcam
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Tynan's Volkswagen responded

We're truly sorry to hear about your experience. We strive to provide exceptional customer service and assist our customers in making informed decisions about their investments. If there's anything specific you'd like us to address or if you'd like to discuss your concerns further, please don't hesitate to reach out to us directly. We appreciate your input and hope to have the opportunity to better serve you in the future. Jacqueline Goldsboro - Customer Care Coordinator

Helpful
May 07, 2024

Justin was very helpful. Everyone there was nice and went out of their way to make us feel at home. More

by plevolution
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Tynan's Volkswagen responded

It's wonderful to hear that you had such a positive experience with Justin and the rest of our team! Thank you for taking the time to share your feedback—we hope to welcome you back again soon! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
May 07, 2024

Great extraordinary stupendous outrageous superior wonderful hospitalitable honest helpful exciting warm inviting direct astounding fantastic! More

by ROBLWILLIAMS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Tynan's Volkswagen responded

Thank you so much for this fantastic review! Your kind words truly brighten our day. Your appreciation means the world to us. We look forward to welcoming you back for another wonderful experience! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
May 07, 2024

Great car leasing experience with Justin & crew. Thank you for making my car decision easy! We have owned many VW's over the years from VW Bugs in early marriage, to Square backs always reliable. More

by rtmosier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Tynan's Volkswagen responded

We're delighted to hear that Justin and our team could make your car leasing experience a great one! We appreciate your loyalty to Volkswagen over the years, and we're thrilled to have been a part of your journey. Thank you for choosing us, and we look forward to serving you for many more miles to come! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
May 06, 2024

The woman that helped me checked in after dropping off my car was so kind and aware. It made the process smooth and less stressful. More

by MULANIA007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t recall her name
Report | Print
May 06, 2024 -

Tynan's Volkswagen responded

We're delighted to hear that our team member made your experience with us smooth and stress-free! If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
May 04, 2024

Good, courteous service. The waiting room was comfortable and my wait time was short. I’ll be back. More

by JPARRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Tynan's Volkswagen responded

It's wonderful to hear that you had a positive experience with us! We greatly appreciate your feedback and are thrilled to know that you found our service courteous and efficient. We look forward to welcoming you back in the future and providing you with the same level of excellent service. Thank you for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
May 04, 2024

Great service on sales , Justin was patient and informative . Much to learn on our first electric. More

by FRED73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that Justin provided you with excellent service and guidance during your first electric vehicle purchase. If you have any more questions or need further assistance, don't hesitate to reach out. We're always happy to help! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
May 03, 2024

If Chris was the finance guy, he was a bit rude. Answered questions with aggression and gave little feedback. Felt like getting taken advantage of. DJ helped us up until then. He was cool and kin More

by JG12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Myers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Tynan's Volkswagen responded

I'm sorry to hear that you had a less than positive experience with Chris, but I'm glad to hear that DJ was able to provide you with good service up until that point. If you ever need further assistance or have any concerns, please don't hesitate to reach out to DJ or another member of the team. Enjoy your new car! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
May 02, 2024

Tried overlapping labor, for a timing belt, water pump job. I was told labor would only be good for this time, I checked to see if I was being charged book and I was not, the tech was charging me full pop More

by GGBRAZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Tynan's Volkswagen responded

"We're truly sorry to hear about your disappointing experience. We aim for transparency and fairness in all our dealings, and it's disheartening to learn that you felt misled regarding the labor charges. We take these concerns seriously and would appreciate the opportunity to investigate further to ensure such issues don't recur. Jacqueline Goldsboro - Customer Care Coordinator

Helpful
1
2
...
361