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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
3,583 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 3,583 reviews

April 26, 2024

The staff was very helpful and the deal listed on the web site is the deal I got. More

by JEFFSHEARON2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Huichapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 25, 2024

Everyone did a fantastic job. I was welcomed and assisted, and they beat their time estimate. Thank you so much! More

by LILLYANHIGGS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Tynan's Volkswagen responded

"Thank you for the glowing review! We're delighted to hear that you had such a positive experience with us and that our team exceeded your expectations .If you ever need anything in the future, please don't hesitate to reach out. We're always here to help!" Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 25, 2024

Great service, was in and out the door pretty quick. Tech gave a good description of what the problem was, as well as the solution More

by ianjw0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Tynan's Volkswagen responded

"Thank you for the fantastic review! We're thrilled to hear that you had a positive experience with us and that our team provided you with great service .If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!" Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 25, 2024

I appreciate it the help with my navigation system that was put back in although it took a while to get it almost 7 months!? More

by butifnotrwleach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Tynan's Volkswagen responded

"Thank you so much for taking the time to leave us a review! We're glad to hear that you're happy with the assistance you received regarding your navigation system. We apologize for any inconvenience caused by the extended timeframe. We truly appreciate your patience and support!" Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 24, 2024

I paid about $700 to have my car fixed and picked it up two days ago. I still can’t start the car and am having it towed back to your shop for fixing right now. More

by CROSEROCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Tynan's Volkswagen responded

I'm really sorry to hear about the trouble you're experiencing with your car after our service. This is definitely not the experience we aim to provide our customers. We understand how frustrating it can be to have car troubles, especially after paying for repairs .Please know that we take your feedback seriously, and we'll do everything we can to resolve the issue promptly and make it right for you. Our team will prioritize your car's repair to ensure it's addressed as quickly as possible. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 24, 2024

Do not trust the service dept with oil changes or repairs. Rec an oil change and was told I had a small oil leak and car needs an engine filter, quoted no more than $1000. Bring the car back 2 weeks More

by TGALBATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Tynan's Volkswagen responded

I'm really sorry to hear about your experience with our service department. It's clear that we fell short of meeting your expectations, and for that, we sincerely apologize .If you would be willing to discuss your concerns further, please feel free to reach out to me directly. Matt Cooper - Service Manager matt.cooper@tynans.com

Helpful
April 23, 2024

Had a recall on my moonroof shade and they replaced with a hole in it More

by RIDGE MCKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure the service lady’s name
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Apr 24, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to leave feedback regarding your recent experience with our service. We apologize for any confusion or inconvenience caused. It appears there may have been a misunderstanding regarding the nature of the service provided. We would like to clarify that the work carried out was in compliance with recall 60G3 and was not related to the replacement of the interior sunshade. We strive to provide clear and transparent communication about the services rendered to ensure our customers' satisfaction .If you have any further questions or concerns regarding the service performed, please do not hesitate to reach out to us directly. Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 21, 2024

Tynan’s Volkswagon dealership on Havana in Aurora, CO is a great dealership all around. More

by WOLFFSTREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Tynan's Volkswagen responded

Thank you so much for your five-star review! We're thrilled to hear that you had a great experience at Tynan's Volkswagen dealership on Havana in Aurora, CO. We appreciate your business and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 20, 2024

Great experience overall, from handling walk in to closing sale. Justin was the star sales guy. More

by SARATH.CV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your positive experience with us! We're delighted to hear that Justin provided you with exceptional service from the moment you walked in until the closing of the sale. We'll be sure to pass along your kind words to Justin and the rest of our team. We appreciate your business and hope to assist you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
April 18, 2024

Great service. Very convenient and helpful. Tynan’s is my place!! Highly recommend. 15 words is just too darned many. More

by TRISHASPRINGER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Tynan's Volkswagen responded

Thank you so much for the fantastic review! We're thrilled to hear that Tynan's is your go-to place. We appreciate your recommendation! Jacqueline Goldsboro - Customer Care Coordinator

Helpful
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