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Transwest Ford - Service Center

Scottsbluff, NE

4.2
140 Reviews

140 Reviews of Transwest Ford - Service Center

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May 17, 2024

All and all it was a nice experience. They had us in and out in no time. More

by Destiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024

They got my pickup in about to week to fix two recalls. They also diagnosed my electrical problem and gave me options to get the issues resolved. I was happy with the work that was done. More

by Kadan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Transwest Ford responded

Transwest Ford is happy to hear our service team was able to take good care of you while in for service. We have a great team that works hard to get you in, fixed up and back on the road. Thank you very much for your feedback and your business. We look forward to helping out in the future. The Transwest Ford Team

Helpful
May 12, 2024

They were very good about turning a bad situation (poor prior parts replacement), into a good experience. Kudo's to them. More

by edwardeitel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Transwest Ford responded

Transwest Ford is happy our parts & service teams took good care of you. We work very hard to deliver a 5-star experience to all of our guests. Thank yoiu for giving us the opportunity to earn your business. The Transwest Ford Team

Helpful
May 11, 2024

People were nice when I went to do the recalls on my 2021 Ford explorer More

by villagranam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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May 13, 2024 -

Transwest Ford responded

Transwest Ford is happy to hear our team took good care of you while in for your recall. We work hard to get you in, fixed up and back on the road. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

Helpful
May 09, 2024

Easy to work with, I'm thankful for the help they provided. They are very professional and kept me in the loop. More

by lmzkm9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy our service team was able to take great care of you while on your recent visit. We work hard to make service visits smooth and hassle-free. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

Helpful
May 03, 2024

Not happy with the service was charged for diagnostic service when it was not needed More

by rhoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert MacDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024

Took pickup in to get cam phasers replaced. After paying them $4000 to replace the phasers, it still has the phaser rattle because they installed a faulty part or installed incorrectly. Service More

by tallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Cross
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024

Good service. Very professional. Honest answers and forward suggestions on procedure to go with. Thanks More

by ecctrucking.ke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024

Tried to get recall several times since last July 2023finally got fixed thanks to MARIO More

by mrdtrike584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario gets a five
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Helpful
May 01, 2024

Staff was helpful and courteous. Waiting room was clean and fully stocked. Service was done promptly and explanations were provided for all of the work done. More

by CHRIS.ARENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
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May 01, 2024 -

Transwest Ford responded

Hi Chris. Transwest Ford is happy Breanna and the service team took great care of you. Our goal is to make service visits as smooth and hassle-free as possible. Thank you very much for the 5-star review and we appreciate your business. The Transwest Ford Team

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